Amato Ford

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
142 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 14, 2020

    quick and painless, always love working with Paul Wienstock!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Daniel, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions ab...out the services you received and thank you again for choosing John Amato Ford, Inc.!

  • 5.0 out of 5
    January 31, 2020

    Need to take it back in to have the codes cleared that came up on the display from having the battery disconnected I believe.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • December 6, 2017

    Great people to work with from sales to the business office, reasonable and forthcoming on trade-in's, warranties, etc.... Extremely quick and painless... process in purchasing a vehicle with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2020

    I came in to have the front brakes that were found worn out on the previous week's oil change. I felt the service work was performed in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review, Neil! If there is anything else we can do to assist you,... please let us know! Take care!

  • 1.0 out of 5
    December 17, 2019

    I took my f150 there for a recall repair. Was first told that it would only take 30 min to do. Apron arrival the service told me it would take 2 hours.... AFTER 4 HOURS I finally got my truck back. And I had to go ask for it! VERY UNORGANIZED!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, we are so disappointed to learn of this situation you have described. Please contact us at (800) 606-3085 at your convenience so that we can und...erstand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

  • 2.0 out of 5
    December 16, 2019

    This review is for the service of an oil change-not the buying process of the vehicle. Purchased a used vehicle in Sept, signed up for the oil changes... at the Amato dealer where purchased. Things were ok when I got there, Techs greeted me and got my vehicle in right away. After an hour for an oil change was told I would need an air filter on a truck that was less than 3 months old to me.(Was told when I purchased it was new). I agreed to have it changed and brought up that it was purchased there and maybe they did not change it when they sold it. Was told it could have gone bad even if it was newly installed. We both knew this was not true. After another 20 min got my vehicle back only to have the service counter not be able to swipe my credit card. after 20 minutes of them on the phone while I stood at the counter trying to give them other options was finally able to give another card. Overall i think was way too long to sit for an oil change. I think my visit was handles very unprofessional and was a bit disappointing since the buying of the vehicle was a pretty good experience. I will be back since I did by the package for the oil changes and hope that this was just a one off to the service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tom, we are disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and... resolve this matter for you, if we still can. Please give us a call at (800) 606-3085 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 5.0 out of 5
    December 7, 2019

    Extremely satisfied with my used vehicle purchase and the financing department

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2019

    The staff was very professional and helpful. I was pleased with the entire experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dennis, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If there is anything else we can do to a...ssist you, please let us know! Take care!

  • 5.0 out of 5
    October 8, 2019

    So I left a bad review, from a dealing experience i had with John AMato Ford. Well , I still bought the truck thru them, and the experience was above excellent!!!... They made good from a saleswoman and a general manager that went south from the beginning. Paul and Phath cleaned up the mess, and took care of me! Great people!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 11, 2019

    Was willing to satisfy the customer even when there was a price discrepancy. Good people and nice place to do business. I would recommend this place... to others.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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