Reviews
Service on my 2010 Mini Cooper S, Camden
My service advisor Eric was awesome! I Really enjoyed the experience and expert recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jon, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Amazing service department Dawn is the greatest goes
Amazing service department Dawn is the greatest goes above and beyond every time great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
First class dealer and people.
First class dealer and people. This is our second time as a customer there. We worked with Jerome and Dan and they were amazing. I would highly recommend you work with them and go there. You will not be disappointed. Thank you Mini of Las Vegas and Jerome and Dan. Truly great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
awesome
processing took a few hours but the service was outstanding
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lenny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Dawn is the best in the Service Department
Wonderful place to get your Mini Cooper Vehicle service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Janice, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
2012 Mini Cooper S- Maint Servi at Mini of Las Veg
Kent Hoopes III was the worse service advisor I ever had in this facility. I missed ? Kevin? who Is a very well trained & knowledgeable advisor. Kent overcharged me & didn?t complete the service I came for. Oil change service cost me some $180 and diagnostic check up about $200+
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ruben, we are deeply disappointed by your experience at MINI of Las Vegas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-1009 to discuss what we can do to help.
Great Customer Service
I?m about the lease my 4th Mini with this dealership. Dawn in Service is incredible and Chris U in Sales knows what I like and makes the process super easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marianne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
MINI of Las Vegas Engine repair
Great experience as always. When ever i need work done on my vehicle this is where i go. Great staff, with great customer service skills. They are very knowledgable and communicate clearly what is going on from car drop off to pick up. Professional work done by a professional team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Mini battery replacement
Great service and very quick service ask for Erick very helpful and goes the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Kent was good in keeping me updated on status of my Mini
Kent was good in keeping me updated on status of my Mini Cooper. Than You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!