Hendrick Chrysler Jeep FIAT

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
132 lifetime reviews.

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  • 5.0 out of 5
    April 8, 2021

    Today I took my Chrysler van for service at Hendricks ' on McPherson Church road . I was greeted by MeLissa who was very professional in determining the... service that I needed for the car, and then immediately scheduling the service. When the repairs were complete she informed me and went over item by item the service that was done to my van. She was also very helpful in making recommendations for services that could not be carried out during this visit. Her demeanor is that of a seasoned customer service profesdional.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wilbert Stitt, thanks for your praise and kind comments about Melissa in our Quick Service Lane. We appreciate your feedback.

  • 5.0 out of 5
    April 5, 2021

    Recently my Jeep required a new motor. Aleta Miller provided exceptional customer service throughout the entire process. Also, kudos to your Service... Department. My Jeep is back running like a champ!

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    Dealer Response

    Cathy Richardson, we're glad you had such a wonderful experience with us!

  • January 6, 2018

    I brought my Jeep Wrangler to Hendrick Jeep in Fayetteville, NC for recall service. The staff was very courteous and professional. In particular, my... service-adviser Aleta Miller was very helpful and customer-oriented. The whole process went smoothly and my vehicle was repaired promptly and properly.

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    Dealer Response

    Davew, we are very happy we could provide you with a positive experience!

  • 5.0 out of 5
    February 17, 2021

    After coming in to get service work done on my car, it really wasn’t worth the expense of fixing. Cori and Ally B helped get me into a brand new Grand... Cherokee at a price I can afford. Thank you Hendrick team!

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    Came in for service or repair
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    Dealer Response

    Jennifer Blackwell, we're so glad that we were able to go above and beyond your expectations!

  • 5.0 out of 5
    February 17, 2021

    Went in for service and my advisor Jamie Moore asked if I would be interested in upgrading 2015 300 that I had been having problems with. I figured it... was worth taking a look. Cori and Joseph helped me find the Wrangler I always wanted.

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    Dealer Response

    Jackie Daniels, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Jeep FIAT.

  • 5.0 out of 5
    February 17, 2021

    Always have a positive experience here, from sales and service. Great team, and awesome customer service! My family and I come here for all of our vehicle... needs.

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    Shopped for a new car
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    Dealer Response

    Corinne Heflin, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Jeep FIAT.

  • 5.0 out of 5
    February 12, 2021

    Patrick McGuire is the man with the plan. I came to the dealership not knowing what I wanted, but he helped me figure out what would be suited for me.... He is patient, reliable, and an outstanding employee! 10/10 recommend him for any car needs.

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    Shopped for a new car
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    Dealer Response

    David Hosking, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with Patrick in our Sales Manager he...re at Hendrick Chrysler Jeep FIAT. Thank you, and have a fantastic day!

  • 5.0 out of 5
    February 5, 2021

    I will definitely refer a friend to Mr. Cue, he is the greatest salesman I meet so far and his personality is out the roof !!! GO WITH JOHN CUE!!

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    Shopped for a used car
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    Dealer Response

    John Cue, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with John Cue in our Sales department her...e at Hendrick Chrysler Jeep FIAT.

  • 5.0 out of 5
    February 2, 2021

    Great service from melissa Coats service advisor , helping with my 2017 fiat 500x wgn . I need it battery ,had jump it evertime just drive it anywhere... and now i can just get in and turn the key and go! thanks again for a great job.

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    Dealer Response

    Thelbert Batchelor, thank you for sharing your positive experience with Melissa Coast in our Service Department! We appreciate your kind words. She g...oes above and beyond for her guests. Thank you for taking the time to write such a great review.

  • 5.0 out of 5
    January 2, 2021

    Never felt so confident to purchase a new car. Hendicks has an ABSOLUTELY dedicated and wonderful staff. Request for Allison Dunk to find your next vehicle.

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    Shopped for a new car
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    Dealer Response

    James, we're so glad that Allison Dunk in our Sales department was able to go above and beyond your expectations! We appreciate your kind words. Welc...ome to the Hendrick family.

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