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Reviews

Average Ratings

4.8
Average based on 86 reviews.
  • Best new car buying experience I have ever had.

    My wife and I recently purchased a Jeep Wrangler from Hendrick. This was probably the most streamlined process I have enjoyed as a car buyer. The ...

    Dealer Response

    Thank you for your feedback! We are excited to hear about how wonderful Jeremy and the rest of the team here at Hendrick Chrysler Jeep made your e...


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    My wife and I recently purchased a Jeep Wrangler from Hendrick. This was probably the most streamlined process I have enjoyed as a car buyer. The sales associate Jeremy went out of his way to have everything prepared prior to our arrival. There was minimal negotiation with pricing as I used USAA's car buying service. The complete staff was friendly and efficient. I would recommend Hendrick Chrysler Jeep to anybody looking for a new or used car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback! We are excited to hear about how wonderful Jeremy and the rest of the team here at Hendrick Chrysler Jeep made your experience. We look forward to assisting you in the future. Enjoy your new vehicle!


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  • great service from sherry g service advisor

    sherry did and awesome job being my service advisor today. she was very professional and explained to me in detail everything. Thank you for your ...


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    sherry did and awesome job being my service advisor today. she was very professional and explained to me in detail everything. Thank you for your service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Loved the service I recieved.

    I have bought 2 cars from Jeep. I have been very satisfied with every service that I have received from Sherry. And I have had great rental servic...


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    I have bought 2 cars from Jeep. I have been very satisfied with every service that I have received from Sherry. And I have had great rental service from Renee in the rental department. Thank you gals for always taking care of me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • great service

    Had an awesome visit. Renee in service was great to work with .


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    Had an awesome visit. Renee in service was great to work with .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GREAT FLEET SERVICE

    I had a pleasant experience. I met one of your customer service representatives Renee Muffett at a Fayetteville Chamber event recently. I was expl...


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    I had a pleasant experience. I met one of your customer service representatives Renee Muffett at a Fayetteville Chamber event recently. I was explaining to her that I had a Dodge Ram 3500 and it needed service because I had just driven here from Texas. I was going to take it to Crown Dodge dealership when Renee suggested that I bring it to her at Hendrick, she said her fleet team could work on my vehicle. I was very please with the professionalism I received from Renee and her manager Mr. John. These two are good people. She even gave me a courtesy car to drive while my truck was in the shop. Mr. John kept me updated throughout the day and Renee even gave me a new dodge keychain because I dropped mine and it broke while I was there. This young lady does it all and is a great asset to your company. If she had not of explained to me about your fleet program I would have taken it some where else and possibly would not have had good service. Thank You Renee for suggesting Hendrick Dodge Fleet, you now have a customer for life.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • GET YOUR JEEP SERVICED HERE. NICE PEOPLE

    GREAT PLACE TO TAKE YOUR JEEP. THEY EVEN HAVE A JEEP CLUB. I DIDNT KNOW THIS TIL ONE OF THE EMPLOYEES TOLD ME. THANK YOU RENEE MUFFETT FOR GIVING ...


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    GREAT PLACE TO TAKE YOUR JEEP. THEY EVEN HAVE A JEEP CLUB. I DIDNT KNOW THIS TIL ONE OF THE EMPLOYEES TOLD ME. THANK YOU RENEE MUFFETT FOR GIVING ME THE INFORMATION ON THE JEEP CLUB. SHE EVEN TOLD ME IT WAS FREE WHICH IS EVEN BETTER. WHAT A GREAT THING TO OFFER YOUR JEEP CUSTOMERS I CANT WAIT TO JOIN YOU GUYS ON YOUR NEXT RUN.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Great Experience

    I always take my jeep to Mr. Inman to work on. He is a genius with the jeep wrangler. I also had the pleasure of working with Ms. Muffett in the r...


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    I always take my jeep to Mr. Inman to work on. He is a genius with the jeep wrangler. I also had the pleasure of working with Ms. Muffett in the rental area. Such a delightful young lady and very friendly. She went out of her way to get me approved for the rental. You don't see people going out of their way these days to help customers but both of these Hendrick employees showed me that people actually care about their customers at this dealership. If you ever want your jeep working on take it to Mr. Inman and if you ever need a rental car then please go see Ms. Muffett. Thanks guys for helping me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service from your service department

    I had a wonderful experience dealing with the rental department. Rene was very nice and pleasant to deal with. She filled out all my paperwork for...


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    I had a wonderful experience dealing with the rental department. Rene was very nice and pleasant to deal with. She filled out all my paperwork for me because I did not have my glasses with me and I could not read the fine print but she made sure to explain everything to me. It was easy and I was out of there in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service

    The service department was wonderful....The service department had my car ready a day earlier than planned. I had to get a rental from the rental ...


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    The service department was wonderful....The service department had my car ready a day earlier than planned. I had to get a rental from the rental department and Renee was a pleasure to work with. She was very friendly and went out of her way to go get gas in the car and wash it as well. You could tell she actually cares about her customers. Everyone I dealt with at Hendricks was polite and professional. Renee was a pleasure to work with and Mr. Faulkner was very pleasant and informative when informing me about the warranty on my jeep. They both treated me as loyal customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • THEY ARE FEW OF THIS CALIBER DEALERSHIPS AROUND

    I FOUND MY VISIT TO HENDRICK CHRYSLER JEEP IN FAYETTEVILLE TO BE PLEASANT EXPERIENCE. THEY TREATED ME LIKE FAMILY AND EXPLAINED EVERYTHING THOROUG...


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    I FOUND MY VISIT TO HENDRICK CHRYSLER JEEP IN FAYETTEVILLE TO BE PLEASANT EXPERIENCE. THEY TREATED ME LIKE FAMILY AND EXPLAINED EVERYTHING THOROUGHLY. I HIGHLY RECOMMEND TAKING YOUR VEHICLE FOR SERVICING AND REPAIRS. NO SURPRISES AT THIS DEALERSHIP. THERE WERE TWO EMPLOYEES THAT I FELT WENT BEYOND THEIR DUTIES - THEY ARE JOHN FAULKNER AND RENEE MUFFETT. THIS DEALERSHIP BETTER HOLD ON TO THESE TWO - THEY'RE GREAT!!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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