Route 6 Auto Mall KIA

New 888-707-1872 Dealer Website
Used 888-707-8495 Email Dealer
Service 888-246-7205

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
Average based on 95 reviews.
  • great customer service

    Luis Silva was very helpful & knowledgeable. I was not rushed, pushed or bullied in any way. Luis deserves to be commended on his demeanor and hel...

    Dealer Response

    Thank you for taking the time to write this awesome review. Our top priority is delivering informative customer service at an efficient pace witho...


    Show Full Review

    Luis Silva was very helpful & knowledgeable. I was not rushed, pushed or bullied in any way. Luis deserves to be commended on his demeanor and helpfulness to his customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this awesome review. Our top priority is delivering informative customer service at an efficient pace without making our guests feel rushed or pressured in any way, and it's delightful to know that Luis was able to assist you in such manner. We look very forward to seeing you again in the future! Best, Mark Franco, GM, mfranco77@comcast.net.


    Hide Full Review
  • Great Service!

    Daniel Rego & Roy Terra were Awesome! They were exceptional at keeping me informed step by step and making the process flow smoothly. The overal...

    Dealer Response

    We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Rotolo C...


    Show Full Review

    Daniel Rego & Roy Terra were Awesome! They were exceptional at keeping me informed step by step and making the process flow smoothly. The overall staff at Rte 6 were very friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Rotolo Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • The Best!!

    On our third Sorento!!! Love everyone here . I have always left happy whether it be with sales or service , Mark , Robbie , Doreen,and Judy are th...

    Dealer Response

    Leann, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service ...


    Show Full Review

    On our third Sorento!!! Love everyone here . I have always left happy whether it be with sales or service , Mark , Robbie , Doreen,and Judy are the best .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leann, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Route 6 Automall Kia. We can't wait to see you for your next purchase or service appointment! Regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Great dealership

    I have 2 Optimas, one bought from here. I bought it there because I got to learn how friendly, helpful & accurate they are with everything. Never ...

    Dealer Response

    Thank you for this excellent review, Frank. We are so happy to hear that we could make you feel like a part of the Route 6 Automall Kia family wit...


    Show Full Review

    I have 2 Optimas, one bought from here. I bought it there because I got to learn how friendly, helpful & accurate they are with everything. Never any hassle and they really make you feel a part of the family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this excellent review, Frank. We are so happy to hear that we could make you feel like a part of the Route 6 Automall Kia family with your recent purchase. We hope you are enjoying your new Optima. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Best dealership to go to

    I walked in with a huge disaster from my previous lease and needed to get out of it. I was very straight forward with Robert and his reply was " D...

    Dealer Response

    Thank you for taking the time to write this review, Emilia. We are pleased to hear that Robert was able to provide an efficient and overall positi...


    Show Full Review

    I walked in with a huge disaster from my previous lease and needed to get out of it. I was very straight forward with Robert and his reply was " Don't worry we will take care of it" and I'm glad to say he kept his word. I walked out that same day with my new car and no worries in the world. I have been to a few dealerships and Kia by far was the best. I would recommend them to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, Emilia. We are pleased to hear that Robert was able to provide an efficient and overall positive experience. Regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Awsome place to buy a car

    Wanted to take a moment to thank Louis at Swansea Automall for making buying a new car so easy. Very happy with Louis and the rest of the team. Wi...

    Dealer Response

    We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that Louis, Steve, Dian...


    Show Full Review

    Wanted to take a moment to thank Louis at Swansea Automall for making buying a new car so easy. Very happy with Louis and the rest of the team. Wife wanted a leather seats,no problem they installed them in one day an let us use a car.We already sent a new customer there way. Thanks Steve,Diane

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that Louis, Steve, Diane and the rest of the team were able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done, please feel free to contact us. Kind Regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Glenn Gray

    Bought a Forte a year ago, Josh was my salesman and the experience was smooth and fast. I went back yesterday interested in a trade / new lease. W...

    Dealer Response

    Thank you so much for the wonderful review of your experience at Route 6 Auto Mall Kia. Josh is one of the best at his career and your review is s...


    Show Full Review

    Bought a Forte a year ago, Josh was my salesman and the experience was smooth and fast. I went back yesterday interested in a trade / new lease. Went through the normal process again with Josh. The young man straight up said a deal could be done but in his opinion it would be wise to wait a bit longer to get the payoff on my trade down some so my payments would be lower. A salesman pushing a sale to the side and actually putting a customers best interest at the forefront is unheard of. I give a huge thumbs up to Josh. The young man will be straight up honest and will look out for you. When the time is right i will go back and see Josh -- he has earned my business for life. People ask if car salesman have integrity so i challenge any customer to go see Josh and i bet you will see the integrity in the young man. Its refreshing to see it especially in todays car buying world

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful review of your experience at Route 6 Auto Mall Kia. Josh is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Great Dealership, Service Dept Could Be Better

    Purchased several new/used cars from rt 6 kia. love the staff, facilities and large inventory. however, i wish the service dept was a little more ...

    Dealer Response

    Jane, thank you so much for your kind and honest review of Route 6 Auto Mall Kia. We always appreciate any feedback. It was a pleasure to do busin...


    Show Full Review

    Purchased several new/used cars from rt 6 kia. love the staff, facilities and large inventory. however, i wish the service dept was a little more honest and quicker. although i had a rental, i was without my car for over a week. the service dept lady said my car would be ready within 48-72 hours but it took over a week. i still love the dealership and won't hesitate to buy a car/recommended to family/friends:))

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jane, thank you so much for your kind and honest review of Route 6 Auto Mall Kia. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • Execellent Dealership

    Ronald Rego excellent sales person I recommend all family, friends and coworkers to go see Ronald Rego at Kia Dartmouth, ma

    Dealer Response

    Thanks so much for taking the time to share your feedback with us, Grace! Ronald works hard to make sure our guests have an excellent experience....


    Show Full Review

    Ronald Rego excellent sales person I recommend all family, friends and coworkers to go see Ronald Rego at Kia Dartmouth, ma

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to share your feedback with us, Grace! Ronald works hard to make sure our guests have an excellent experience. He is a valuable team member, indeed. Thank you for your recommendation as well. We will share your comments with him and we look forward to seeing you at our dealership in the future. Kind regards, Mark Franco, GM, mfranco77@comcast.net


    Hide Full Review
  • GREAT CUSTOMER SERVICE

    Went in to look for a new car. I was expecting the usual attempt to sell me an over priced used car with sky high miles. Prior to going in a numbe...

    Dealer Response

    Congratulations on your new purchase, Fallyne! Thank you for taking the time to write about your experience with us. At Route 6 Auto Mall Kia, w...


    Show Full Review

    Went in to look for a new car. I was expecting the usual attempt to sell me an over priced used car with sky high miles. Prior to going in a number of people referred me saying this place is different. I looked at the inventory online and the usual asking price in the general area for the same vehicle. The prices lower or about the same. Being sales people they greeted my husband and I right away. I'm a don't mess around get to the point kind of person and salesman Robbie Lovegrove seemed to pick up on that. He offered to walk around and look or go straight to looking at what I could get. I'd rather not test drive or look at something wasting all our time with something I can not afford or want. Right away I was asked if I wanted new or used. I did not think I could get something brand new (just never thought I needed new new). Robbie quickly broke down the pros and cons of both but showing payment differences and warranties, after that new was defiantly something that would be a smart choice. I hate the bargaining game and the waiting. Surprisingly they were really fast and wasted no time. I was hesitant, but they bent to help me. Trading in my old car was super easy. I have had some horrible experiences with car dealers and have witnessed some. This seemed experience has defiantly changed my negative thoughts on dealers. I had anxiety driving onto the lot that morning, but instantly just felt relaxed which was not normal. Robbie was amazing. Happy to say I have a good dealer that I will return to in the future! Love my new Kia Forte!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new purchase, Fallyne! Thank you for taking the time to write about your experience with us. At Route 6 Auto Mall Kia, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that Robbie was able to help find the perfect vehicle for you. We would love to work with you again. Regards, Mark Franco, GM, mfranco77@comcast.net.


    Hide Full Review