While we did not end up getting a vehicle, we did go through the process just decided last minute now is not the best time for the purchase. Ron Smi...th is a great guy, he went above and beyond to get the deal terms to exactly what I wanted. If you check them out make sure to ask for Ron.
After viewing a vehicle on Cars.com, there were only exterior pictures listed for a Ford Expedition EL stock #PB21916 on CARS.com and their own websit...e. In the contact the dealer section of Cars.com, I asked the dealer for interior pictures, with NO response from the dealer for a couple of days. Then, the GM at the dealer asked if someone followed up with me. I said no, and a day later, a sales rep sent me an e-mail asking if they could be of any assistance-nice generic message--but they didn't send me any interior pictures of the vehicle. I replied back to the individual, again asking for interior pictures, but to date (about a week later) have received no pictures. If you don't know what the product looks like, I'm sorry, but I'm not going to come to your dealership. This dealership obviously doesn't make customer service a high priority.
We were able to work a very good deal via the internet and text. Other dealers sold vehicles out front under us but not these guys. Vehicle was exactl...y as advertised and process was easy. In and out very quickly, which was appreciated because we had a 5 hour drive home.
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
My wife and I purchased a used vehicle from GP Ford. The dealership and transaction seemed fine until we had a problem at delivery of the vehicle. The...reafter, no one would return calls and each higher level of management was ruder than the last. I have tried to contact the GM and received no response there either. At this point I am no longer surprised. My company leases about 40 vehicles in the Dallas area and all are Fords. Now I know who to avoid.
Ron was great. I went to go check out a used car. He wasn't pushy at all. Let me take my time and attentively answered my questions. I would definitel...y recommend their great customer service
I received great service from Anthony Brooks. He was very patient with me and made sure I got a great deal on my vehicle. If your are looking for a ne...w or use quality car this is the place to shop first. No credit don't worry they would help you out.
I requested some info from Sam Vega (sales manager) on a couple of occasions but he never responded.
Good dealership, I always stop here first. Always gets you in and out
I looked around for a truck and found the best deal at Grand Prairie Ford and the staff is great. I was helped by Nick and he was very helpful!
I get my truck serviced here all the time. Ask for Eric.