Reviews

Average Ratings

4.6
45 lifetime reviews.
  • New Car Experience with Shane Smith

    Shane Smith is the Sales Person to deal with! His knowledge of vehicles he sells incredible. He was able to answer any question I threw at him a...

    Dealer Response

    Hi there Sharon! Thank you for reviewing Shane, we appreciate your repeat business! Thank you for this review.


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    Shane Smith is the Sales Person to deal with! His knowledge of vehicles he sells incredible. He was able to answer any question I threw at him and was spot on with his information. I found him to be a man of integrity and honor. I have since bought not only one but two cars from him. I wouldn't trust anyone else with my buying experience. I was so pleased that two of family members also purchased from Shane as well. I definitely would recommend Shane to anyone in the market for a great car buying experience. Thanks Shane! Sharon one happy Camper!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there Sharon! Thank you for reviewing Shane, we appreciate your repeat business! Thank you for this review.


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  • Hyundai Sonata

    Shane smith was awesome! Enjoyed the whole team I'm very blessed to have done business with this dealership

    Dealer Response

    Thank you Tamerra for the kind words about Shane! We thank you for your business and look forward to your next visit!


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    Shane smith was awesome! Enjoyed the whole team I'm very blessed to have done business with this dealership

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Tamerra for the kind words about Shane! We thank you for your business and look forward to your next visit!


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  • Owner

    Great experience. I have trouble walking so they brought everything to my house. Love my new car. Thanks Bob Howard Hyundai.

    Dealer Response

    Hi Betty, thank you for being our customer!


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    Great experience. I have trouble walking so they brought everything to my house. Love my new car. Thanks Bob Howard Hyundai.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Betty, thank you for being our customer!


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  • Sales Rep Recommendation

    We had a great experience working with Shane Smith at Bob Howard Hyundai! At first I was guarded and wary of being pushed into a purchase but soon...

    Dealer Response

    Hi Ben, thanks for reviewing Shane! We are glad to hear he put you at ease and could truly earn your business!


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    We had a great experience working with Shane Smith at Bob Howard Hyundai! At first I was guarded and wary of being pushed into a purchase but soon was set at ease by Shane's direct and frank yet easy and helpful approach. We ended up feeling like he was on our side and that he wanted to know our needs and find a car that fit them, and that is exactly what happened. I highly recommend asking for Shane at this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Ben, thanks for reviewing Shane! We are glad to hear he put you at ease and could truly earn your business!


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  • buying new cars

    sales man nice and helpful on getting the right car for us

    Dealer Response

    Thank you for your business, Shane!


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    sales man nice and helpful on getting the right car for us

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business, Shane!


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  • Great Experiance!

    Went in looking for a new car. I was greeted by Ross and told him I had seen a vehicle online. I drove away with it that evening. Unfortunately a ...

    Dealer Response

    Thank you for the kind words about Ross and Josh! It is always great to hear that we were able to make a customer's car buying experience truly ex...


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    Went in looking for a new car. I was greeted by Ross and told him I had seen a vehicle online. I drove away with it that evening. Unfortunately a week later they called me saying they couldn't get the financing pushed through and I needed a cosigner (which I didn't have). Went back there and picked out a different vehicle that I was able to get financed for. Ross and Josh were great to deal with. I didn't feel like I was being pressured being a single woman. I have recommended them to anybody that's asked me. I love my car which I've had for a year now. I've also dealt with the service department for my oil changes and they have been great as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words about Ross and Josh! It is always great to hear that we were able to make a customer's car buying experience truly exceptional! We thank you for your business and look forward to your next visit!


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  • first time car buyer and Shane made it FABULOUS

    first car buying experience was a SUCCESS! Shane made it all possible and I will always be a customer! thanks Shane!

    Dealer Response

    Thank you for your kind words for Shane, we appreciate it Kassidy!


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    first car buying experience was a SUCCESS! Shane made it all possible and I will always be a customer! thanks Shane!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words for Shane, we appreciate it Kassidy!


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  • Dont buy from this business

    HORRIBLE SERVICE. Been trying to contact the finance department for months now throughout the day. Just goes straight to voice mail. I will never ...

    Dealer Response

    Hi Austin, I am sorry for the lack of communication from my finance department, and I would like to try to make things right. Can you please con...


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    HORRIBLE SERVICE. Been trying to contact the finance department for months now throughout the day. Just goes straight to voice mail. I will never buy from this business again. Such horrible support!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Austin, I am sorry for the lack of communication from my finance department, and I would like to try to make things right. Can you please contact me? Michael Ferguson General Manager mferguson@BobHowardAuto.com


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  • SHANE SMITH IS AWESOME PERSON! ASK FOR HIM!

    I just brought a 2001 Ford Windstar and i just love it! Thank you Shane smith for all your help! If yall are looking for a car ask for him!

    Dealer Response

    Hello Nicole, thank you for your business. We really appreciate it!


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    I just brought a 2001 Ford Windstar and i just love it! Thank you Shane smith for all your help! If yall are looking for a car ask for him!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Nicole, thank you for your business. We really appreciate it!


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  • Shane is the man to see!

    I havent bought a new car in over 10 years but Shane and the staff at the dealership made it a very pleasant and enjoyable of an experience as car...

    Dealer Response

    Thank you Rosie for the kind words about Shane! We are very happy to hear that we were able to provide you with an enjoyable car buying experience...


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    I havent bought a new car in over 10 years but Shane and the staff at the dealership made it a very pleasant and enjoyable of an experience as car buying can be. I would highly recommend Bob Howard Hyundai to anyone looking for a deal, and make sure to ask for Shane!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Rosie for the kind words about Shane! We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your business and look forward to your next visit!


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