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Reviews

Average Ratings

4.3
609 lifetime reviews. Includes reviews of Prestige Auto Mall from DealerRater.com
  • What A Relief...

    When I thought having no credit and having chapter 7 bankruptcy just being discharged was going to keep me from behind the wheel,...Thanks to Pres...


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    When I thought having no credit and having chapter 7 bankruptcy just being discharged was going to keep me from behind the wheel,...Thanks to Prestige Auto Mall and mostly Mr. Shane Beers for every minute you took the time out to focus on me and my family needs. One call, one visit and I had a relief of stress. I went through dozens of dealers and only left empty handed and time wasted... I recommend this to everyone who's car shopping no matter where your at. I drove from Cleveland and every minute was well worth it.. The coffee was even warm¿ but Thanks Prestige.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Runnnnnnn
    January 25, 2017

    Don't even walk in the door! Your best bet by far is to go else where. Don't NOTTTTTTTTTTTT purchase anything from here. Not even a cup of coffee!...


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    Don't even walk in the door! Your best bet by far is to go else where. Don't NOTTTTTTTTTTTT purchase anything from here. Not even a cup of coffee! The list is endless.

    Does not recommend this dealer

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  • My personal experience @ Prestige
    January 25, 2017

    Ok so first this is kind of long but bear with me??? This is my personal experience with Prestige Auto. Seen a nice 2015 Chrysler 200 w/ only 23K...


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    Ok so first this is kind of long but bear with me??? This is my personal experience with Prestige Auto. Seen a nice 2015 Chrysler 200 w/ only 23K miles. I been looking for awhile now and the price seemed right, so I travel 2+hrs to get to Prestige auto. Got there drove the car and found some immediate issues with it (some small) including: Taillight out, front headlight out, interior dome light falling down, touchscreen didn???t function, oil needed changed, brakes shimmy when slowing down and it was dirty. So we were told that the screen needed only recalibrated and a dealer could do it. They then took the car in the back to fix the other issues. They bring the car out take a look at it and all they did was jam the dome light back in place (it started to fall down immediately ), they just reset the oil life monitor (didn???t change it), didn???t change the rear bulb, replaced the headlight bulb with the wrong one, and didn???t clean it worth a damn. My 4 year helps me detail cars better than these guys and fix them. Sent it back in for more cleaning and to look at the headlight and dome light. Comes back out and dome light had some adhesive on it and barely holding into place and they said they cannot replace the headlight bc they didn???t have one that would work and I would have to go to Chrysler. By this time I wanted to leave (against better judgement bought the car anyway and they stated that screen only needed calibrated and that the headlights they would pay for if we took it to a local dealer). So a week later now at the local dealer they tell me that the touch screen had been vandalized and punched and the headlights are aftermarket and been modified and then billed me for the diagnosis. Well I ended up fixing the headlight and rear light myself and talked to prestige on the touchscreen. They had no loaner car available, so I asked to send me a new touchscreen. I would put it in. They did and the first one didn???t work.. The plugs in the back didn???t match up to my old one??? so another few weeks and I get another screen. Got it in and now it needs a Chrysler dealer to program it (my local dealers didn???t want to hassle with it bc I didn???t buy it from them) so back to Ohio and go to a local Chrysler dealer near prestige auto. They fixed it finally and I have a car that is now working properly yes prestige payed for it, but this whole hassle took almost two months to straighten out, lots of phone calls, txts, and emails, and I never received to check to cover the bill for the local Chrysler dealer which I was promised. So in summary these people will feed you any line of BS to get you to buy the car and provide little support afterwards. There local mechanics I wouldn???t trust to build a potato gun.

    Does not recommend this dealer

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  • BEWARE!!!!FRAUD AND SCAM ALERT!!!! BUY AT YOUR OWN RISK!!!!!
    January 23, 2017

    BEWARE!!!! FRAUD AND SCAM ALERT!!! They will tell you everything you want to hear to make a sale. I purchased a vehicle on may 2016.. as soon as I...


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    BEWARE!!!! FRAUD AND SCAM ALERT!!! They will tell you everything you want to hear to make a sale. I purchased a vehicle on may 2016.. as soon as I left the lot not even 10 mins later all kinds of check engine lights started to turn on . I tried to return the car and they told me not to that it is not a big issue they can have the car ready in about a week. it is now jan 2017 its been 8months they still have my car and its still not fix... I would call them everyday only to be told the car is at this shop or the other shop or with some other guy .. when I mentioned I was getting an attorney involved since it has been 8 months I was told by Arthur that they will not fix the car if I did so. definitely having my attorney involved I will see you all in court .......YOU HAVE BEEN WARNED!!!!

    Does not recommend this dealer

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  • Horrible. Do yourself a favor and look elsewhere.

    Drove 4 hours to view a car. Asked multiple times about damage to car. Obvious areas of body damage were left out. Oh....and the transmission was ...


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    Drove 4 hours to view a car. Asked multiple times about damage to car. Obvious areas of body damage were left out. Oh....and the transmission was bad. Staff were completely unprofessional. Look elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • DO NOT trust their web site descriptions !!!!!!!!!!!!!
    December 29, 2016

    inquired about a Lexus IS - asked rep to walk around it before spending hours on the road to see. Rep Shane said he will go to car and call me bac...


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    inquired about a Lexus IS - asked rep to walk around it before spending hours on the road to see. Rep Shane said he will go to car and call me back ."in 10 minutes" He never called back as promised. Then after confusing me with another person, when I called HIM back, 2 hours later - tells me they know that this car needs a wiring harness. Diagnosed by a Lexus dealer, so very credible... Very expensive repair ! certainly NOT disclosed in their on line ad or web site listing ! Amazingly poor experience with Shane. UPDATE - two hours after all the above happened - another call from this dealership, not from Shane. Evidently the internet manager, with a weak apology, and an assurance that he.."had just corrected the ad.." Sheer curiosity led me to look online again - ALL HE DID WAS REMOVE THE 6 MOS WARRANTY PORTION - AND STATE "CAR NEEDS A LITTLE TLC.." NO MENTION of the known and serious wiring issues!!! I advised him that dealers often get sued for such actions and lack of disclosure - response to that fact indicated he clearly did not care! WOW RUN RUN RUN away from this place !!!!!!!!!!!!

    Does not recommend this dealer

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  • Will be back again and again!!

    A pleasure to buy a great car from!! Just got my second car here because I love the first (still going strong) car so much! Go see Sasha!


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    A pleasure to buy a great car from!! Just got my second car here because I love the first (still going strong) car so much! Go see Sasha!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very disappointing

    They called me in to look at buying my car. They saw what the asking price was and they and they offered 11,000.00 less and 13,000.00 below black ...


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    They called me in to look at buying my car. They saw what the asking price was and they and they offered 11,000.00 less and 13,000.00 below black book. I drove for a hour for nothing. It was a waste of time. Very disappointing. To try to make a killing off of one care is sad.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • BUYER BEWARE!!!!
    October 18, 2016

    IF YOU HAVE MONEY TO WASTE BUY FROM HERE. IF NOT-RUN, YOU WILL BE SORRY YOU EVER DEALT WITH THESE JOKERS. RUN. RUN. RUN.


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    IF YOU HAVE MONEY TO WASTE BUY FROM HERE. IF NOT-RUN, YOU WILL BE SORRY YOU EVER DEALT WITH THESE JOKERS. RUN. RUN. RUN.

    Does not recommend this dealer

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  • Friendly Reps, Great Experience
    September 22, 2016

    Great Experience. Beat my already good interest rate. Rep was professional and honest. Staff not working directly with me were friendly. No-pr...


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    Great Experience. Beat my already good interest rate. Rep was professional and honest. Staff not working directly with me were friendly. No-pressure sales. Left with great car at affordable price.

    Does recommend this dealer

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