Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.1
618 lifetime reviews. Includes reviews of Prestige Auto Mall from DealerRater.com
  • Saab lover

    I had such a excellent experience at this dealership. My salesman Scott was awesome. He told me exactly how to pre qualify for my car loan and did...


    Show Full Review

    I had such a excellent experience at this dealership. My salesman Scott was awesome. He told me exactly how to pre qualify for my car loan and did everything he could to make sure I got my loan. He was very informative and I highly recommend everyone to see Scott. Thanks I LOVE MY SAAB 9-7X,

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Experience

    Shane Beers was such a huge help with buying our new car. he made the process stress free and made it a overall great car buying experience. Would...


    Show Full Review

    Shane Beers was such a huge help with buying our new car. he made the process stress free and made it a overall great car buying experience. Would absolutely recommend him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • prospective buyer

    Since I reside out of state I attempted to obtain additional information by email regarding a Nissan Altima Coupe that is still listed by Prestige...


    Show Full Review

    Since I reside out of state I attempted to obtain additional information by email regarding a Nissan Altima Coupe that is still listed by Prestige; however, nobody ever responded to my email questions. Prospective buyers should never be ignored. Good way to lose a sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Annoying Issues, But We Like Do Our Car

    Drove an hour and a half to look at a car here. We felt like it was a decent price for the vehicle we wanted. I didn't appreciate some of the old...


    Show Full Review

    Drove an hour and a half to look at a car here. We felt like it was a decent price for the vehicle we wanted. I didn't appreciate some of the old sales tactics that they used....your car is complete crap, but we'll do you a favor by taking it off of your hands sort of thing. We liked the SUV so we moved forward. Ok process from there. Finished after hours and they told us they couldn't put gas in the car for us because that person left. So we left with 28 miles til empty. Sales guy promised a gas card and were excited about the car so no biggie. Our issues in a nutshell: -Drive home we found out the heat was not working. -Called 1st thing the next morning. Manager says bring it back in, we'll take care of it...inconvenience yes, but awesome that they were so quick to offer to fix it. -Drove back up...1 1/2 hrs. Service and manager tells me its a big fix like $500. Back to sales tactics..."we took your awful car for way more than we should have, we can't eat such a big cost." Sure whatever...the car has no heat...that's kind of a big deal. Our fault for not noticing on the test drive when we had a/c on, but still integrity would fix it...we owned the car for less than 15 minutes when we realized it and 10 hrs later they knew it too when they opened again. -So manager says " will you pay half?" I say no. He says well the part we need we can't get because the place is now closed after sitting for nearly 2 hours while they figure out what is wrong. -Says why don't you take it to your mechanic and let us know...super...wasted 5 hours of my life and gas for that diagnostic and answer. -My mechanic says its a $100 fix...back flush the heat and change out the cabin air filter and clean it up a bit. "By the way did you realize you are 50 miles til oil change is due?" No we didn't...ugh. -Called manager, he's shocked and relieved, and did mail us a check which is why I rated then as high as I did. It was a hassle and a run around, but they followed through and paid. -I have zero faith in their service shop and feel that their claim to not mark up vehicles is because they skimp on things like checking their vehicles thoroughly and making sure they are ready to drive without immediate maintenance required. End of the day, now that our mechanic gave it a once over and fixed a few issues...oh and we have heat...we do like the car we purchased. Just un wanted hassles with Prestige Auto Mall.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great Service!
    April 6, 2017

    A++++! Very Professional, Friendly, and Knowledgeable Salesmen!! I Just Purchased A 2011 Nissan Titan SV 4X4 LWB And Ended Up With The BEST DEAL a...


    Show Full Review

    A++++! Very Professional, Friendly, and Knowledgeable Salesmen!! I Just Purchased A 2011 Nissan Titan SV 4X4 LWB And Ended Up With The BEST DEAL and SALESMEN (SHANE & MICHELLE) I Could Ever Ask For!! They Went Out Of Their Way To Make Sure I Was The Most Content Customer On This Planet!! THEY DIDN???T LOSE!! I Will Pass Their Name Around To All My Friends, Relatives, Etc., Etc., Etc.!! Prestige Auto Will Be The 1st Place I Will Ever Go The Next Time It Is To Pick Out The BEST Vehicle Again! THANKS SHANE & MICHELLE, YOU BOTH DID A GREAT JOB!!

    Does recommend this dealer

    Hide Full Review
  • Great service. ...great prices
    April 6, 2017

    Very pleased with my purchase,drove over 350 miles with my family and definitely worth it. Shane was respectful and truthful through the entire pr...


    Show Full Review

    Very pleased with my purchase,drove over 350 miles with my family and definitely worth it. Shane was respectful and truthful through the entire process

    Does recommend this dealer

    Hide Full Review
  • Great Service!

    A++++! Very Professional, Friendly, and Knowledgeable Salesmen!! I Just Purchased A 2011 Nissan Titan SV 4X4 LWB And Ended Up With The BEST DEAL a...


    Show Full Review

    A++++! Very Professional, Friendly, and Knowledgeable Salesmen!! I Just Purchased A 2011 Nissan Titan SV 4X4 LWB And Ended Up With The BEST DEAL and SALESMEN (SHANE & MICHELLE) I Could Ever Ask For!! They Went Out Of Their Way To Make Sure I Was The Most Content Customer On This Planet!! THEY DIDN’T LOSE!! I Will Pass Their Name Around To All My Friends, Relatives, Etc., Etc., Etc.!! Prestige Auto Will Be The 1st Place I Will Ever Go The Next Time It Is To Pick Out The BEST Vehicle Again! THANKS SHANE & MICHELLE, YOU BOTH DID A GREAT JOB!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome service

    Awesome to do business with,I live and Chicago the drive was definitely worth it. ...Shane went far and beyond. ..


    Show Full Review

    Awesome to do business with,I live and Chicago the drive was definitely worth it. ...Shane went far and beyond. ..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Shane was honest ,fair,not pushy,easy to work with
    March 17, 2017

    Prestige people were easy to work with from sales to finance people.They made promises and Shane our salesman made sure it was followed thru.Nice,...


    Show Full Review

    Prestige people were easy to work with from sales to finance people.They made promises and Shane our salesman made sure it was followed thru.Nice,nice cars with fair competitive prices.I definitley would work with Shane again.He also follows up once and a while to check on my satisfaction level with my car.Great guy!

    Does recommend this dealer

    Hide Full Review
  • Runnnnnnn
    January 25, 2017

    Don't even walk in the door! Your best bet by far is to go else where. Don't NOTTTTTTTTTTTT purchase anything from here. Not even a cup of coffee!...


    Show Full Review

    Don't even walk in the door! Your best bet by far is to go else where. Don't NOTTTTTTTTTTTT purchase anything from here. Not even a cup of coffee! The list is endless.

    Does not recommend this dealer

    Hide Full Review