Reviews

3.8 out of 5 3.8
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    February 19, 2019

    Came here to look into an Escape and wanted a set price and would not work with me and/or respect my wants for the price I wanted. Furthermore, upon showing... disappointment in such, the salesman was showing signs of frustration and becoming short and snappy after the sale was doomed to fail. Doing homework and being here don't seem to go together...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    June 29, 2018

    OK, for tire rotations, oil changes, etc. Any real work. Go somewhere else. They welded a flex pipe on my exhaust. That's the poorest weld I have ever... seen. If it didn't leak, it does now. They should be ashamed. I lost a lot of respect for Jamestown kia.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • February 16, 2019

    I was trying to buy a used jeep wrangler they worked with me over the inner web via email they went above n beyond to put me in the seat of this jeep... even got me financed but in the end I just was not comfortable with payment

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 17, 2018

    came to Kia of Jamestown to look at a car I’ve been wanting for awhile. I’ve never felt so comfortable shopping for a vehicle somewhere. They weren’t pushy... they knew what I wanted and they did whatever they had to to get me what I wanted. Great place great people great vehicles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 29, 2017

    Great! Great! Great! My first new car! I love it and I know I'm never going to worry about any service to keep me on the road happy and safe!! They are... awesome!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 5, 2017

    I recently decided to trade in my old Kia to upgrade to something with all wheel drive before the winter. Vic and Sam were incredibly kind and patient... while explaining my options (emphasis on patience as I have limited experience in the realm of vehicles!!). I was shown 2 cars that fit my price range and ultimately decided to lease a 2017 model. The entire process was explained to me in detail and very fast. I was in at 9am and leaving with my new Sportage around 2pm. I would highly recommend this team to any friends or family on the market for a new or pre-owned vehicle. The mechanics even provided welcome and friendly conversation im the waiting room. Thank you!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2017

    My wife and I drove Kia Souls rental cars in Florida on our recent trips. Because of those great experiences we decided to trade in our 2009 Hyundai Elantra... for a new 2017 Soul. The Jamestown Kia dealership offered us a fair price for our used car. The sales folks were friendly, helpful, and knowledgeable. There was no pressure to make a deal. The car has been an excellent choice and we would highly recommend the Jamestown Kia Dealership for anyone considering a new or used car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2017

    Can not say enough about our new vehicle- love everything about it including the price! Lots of features for your dollar! Also can not say enough about... Victorian at Kia Shults. He truly listened to our concerns and fixed any issues or worries we had about leasing.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 16, 2016

    Very smooth and easy process. Tyler was very helpful and professional, as well as Ron and Andrew. Never thought I would ever consider a Kia, but I am impressed... with their vehicle and the dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 4, 2016

    this is our third lease with Kia Jamestown. It always goes smooth and they are customer oriented. I wanted some things with the car and they put them in... at no cost. I had included these items, namely spare tire and floor mates which I left in the forte and they put them in the Optima. I do not have to argue with the process man and he is negotiable. Great job. Dan Rothenberg, in service, always advises us on maintenance. good job

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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