Reviews

Average Ratings

4.6
565 lifetime reviews. Includes reviews of Doral Lincoln from DealerRater.com
  • Adian Henriquez from Doral Lincoln

    ADRIAN HENRIQUEZ WAS SO COURTEOUS, KNOWLEDGEABLE AND HELPFUL TO MY HUSBAND AND i. THE EXPERIENCE OF BUYING A NEW LINCOLN FROM DORAL WAS A GREAT AN...

    Dealer Response

    Mrs. Cary and Mr. Roberto, thank you very much for taking the time to share your experience with us at Doral Lincoln. Hearing back from our custom...


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    ADRIAN HENRIQUEZ WAS SO COURTEOUS, KNOWLEDGEABLE AND HELPFUL TO MY HUSBAND AND i. THE EXPERIENCE OF BUYING A NEW LINCOLN FROM DORAL WAS A GREAT AND A HAPPY ONE. I AM ENJOYING MY VEHICLE SO MUCH! THANKS AGAIN FOR BEING A GOOD AND PATIENCE LISTENER TO ALL OUR NEEDS. GREAT CUSTOMER SERVICE! CARY & ROBERTO

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mrs. Cary and Mr. Roberto, thank you very much for taking the time to share your experience with us at Doral Lincoln. Hearing back from our customers is much appreciated. If you need any assistance with your new vehicle, make sure you contact our service department to receive personalized attention - 888-695-1941. Take care!


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  • Service
    September 21, 2017

    Good service, service advisor very professional, good dedication and excellent cooperation all the time. I made an appointment with dealer request...

    Doral Lincoln

    Thank you for your review! We appreciate you coming back and allowing us to service your vehicle. We appreciate your understanding and we do apolo...


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    Good service, service advisor very professional, good dedication and excellent cooperation all the time. I made an appointment with dealer requesting a loner during the service for my car. Unfortunately the dealer and the rent a car did not have car, so had to cancelled and changed my doctors appointments for reason

    Does recommend this dealer
    Came in for service or repair
    Doral Lincoln

    Thank you for your review! We appreciate you coming back and allowing us to service your vehicle. We appreciate your understanding and we do apologize we for not having an available loaner vehicle for you. We'll make sure you have one for your next appointment. Thanks again and we'll see you again soon at Doral Lincoln.


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  • Exceptional experience
    September 19, 2017

    Rey Perez is an asset to your company and I'm totally satisfied with the way he interacts with customers. He has been exceptional! Everyone we me...

    Doral Lincoln

    We think Ray is an incredible asset to our team as well, Abi! Thank you for sharing this with us, as we love reassurance that our staff are taking...


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    Rey Perez is an asset to your company and I'm totally satisfied with the way he interacts with customers. He has been exceptional! Everyone we met through the car buying process was a true professional.

    Does recommend this dealer
    Doral Lincoln

    We think Ray is an incredible asset to our team as well, Abi! Thank you for sharing this with us, as we love reassurance that our staff are taking great care of our customers. We look forward to doing business with you again!


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  • Excellent costumer service
    September 14, 2017

    I've been leasing my cars at Doral Lincoln since 2012 and I will keep going because the experience is always awesome, the costumer is always treat...

    Doral Lincoln

    Hi there, thanks for leaving Doral Lincoln this awesome review! Our team is dedicated to providing our customers with exceptional service, as we w...


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    I've been leasing my cars at Doral Lincoln since 2012 and I will keep going because the experience is always awesome, the costumer is always treated with great respect and consideration, and the deals offered are very good. All the staff is always very helpful friendly and professional and that includes also the service department. Keep the good job, you make things feel easy and the negotiations and transitions always smooth. Thanks

    Does recommend this dealer
    Doral Lincoln

    Hi there, thanks for leaving Doral Lincoln this awesome review! Our team is dedicated to providing our customers with exceptional service, as we want to help you find the perfect vehicle to fit your needs. We're so happy to hear that your experience has been so great overall! If there is anything we can do to turn that 4-star rating into a 5, please let us know. Thanks again, and have a happy Friday!


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  • Best car buying experience ever
    September 9, 2017

    From the moment we spoke with our sales rep Ray Costa, we were treated incredibly professional and he gave us the best deal possible. We left ther...

    Doral Lincoln

    Ray will be elated to hear that you shared your Doral Lincoln experience. Our mission is to establish a great relationship and display the most pr...


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    From the moment we spoke with our sales rep Ray Costa, we were treated incredibly professional and he gave us the best deal possible. We left there extremely happy and i will definitely be coming back.

    Does recommend this dealer
    Doral Lincoln

    Ray will be elated to hear that you shared your Doral Lincoln experience. Our mission is to establish a great relationship and display the most professional standards with our customers so they're comfortable doing business with us again. Thank you!


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  • Great Service

    Great service as usual, second car I buy from them and soon will trade it for the new continental

    Dealer Response

    We're happy we could help you with all your automotive needs, Jose! Thank you so much for being one of our valued guests and we look forward to yo...


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    Great service as usual, second car I buy from them and soon will trade it for the new continental

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy we could help you with all your automotive needs, Jose! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Great service and very attentive staff.
    September 5, 2017

    I had my car in for service on a Saturday. I was warmly welcomed by Alexia Iglesias, the service advisor and in a few hours I was out with my car ...

    Doral Lincoln

    Thank you for sharing your visit to Doral Lincoln with us. It means a lot to us to know how much you appreciate the efforts of our Service Departm...


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    I had my car in for service on a Saturday. I was warmly welcomed by Alexia Iglesias, the service advisor and in a few hours I was out with my car serviced. I appreciate the friendly and customer-focused attention I received. Isabel

    Does recommend this dealer
    Came in for service or repair
    Doral Lincoln

    Thank you for sharing your visit to Doral Lincoln with us. It means a lot to us to know how much you appreciate the efforts of our Service Department to provide you with such a flawless experience. Your comments will be shared with Alexia, as they will mean a lot to her as well. See you at your next scheduled maintenance!


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  • Doral Lincoln Sevice Review

    My sales Representative was Adrian and even after doing all the paperwork and them my wife decided she didn't like the color, he did not get disco...

    Dealer Response

    It means so much to us to have earned your trust in our business! It is great to hear that we were able to go above and beyond your expectations a...


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    My sales Representative was Adrian and even after doing all the paperwork and them my wife decided she didn't like the color, he did not get discouraged, even though I was upset at my wife to wait until we were almost complete. He just went on line and found the color she wanted and had it delivered. Great Service! We have owned 2 Lincolns for over 4 years now and I have always been given great service. I usually deal with Carlos as my service advisor and he has never steered me wrong! He is always available at the time of my appointment and even available for a phone consult. The driving staff are very professional and courteous. On another point there always seems to be a loaner available unlike my last car dealership. Even the personnel you have at the cashiers office make it enjoyable to sign away your money to pay the bill.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It means so much to us to have earned your trust in our business! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Online Buying Experience
    September 2, 2017

    The experience from beginning to end was very positive. Between the two salesmen that dealt with me, Eddie & JC they were awesome! I live 4 hours ...

    Doral Lincoln

    You're welcome! Thank you for going so far out of your way simply to do business with Doral Lincoln. We do our best to ensure every customer exper...


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    The experience from beginning to end was very positive. Between the two salesmen that dealt with me, Eddie & JC they were awesome! I live 4 hours away and considering the online buying experience I would do it again! They made it so easy and were always on top of their game! We received the car and immediately took it to our mechanic and he said we purchased a quality product at an excellent price. Thank you Eddie & JC, well done!

    Does recommend this dealer
    Doral Lincoln

    You're welcome! Thank you for going so far out of your way simply to do business with Doral Lincoln. We do our best to ensure every customer experience is unrivaled, no matter where they come from! We are proud to be known for quality vehicles and fair pricing.Take care!


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  • Doral Lincoln - Top Service Dept.

    I had my Ford Escape serviced at Doral Lincoln and our service rep, Alexia Iglesias, took care of us every step of the process. This involved diag...

    Dealer Response

    It is great to hear that Alexia took such good care of you, Jere. As one of our valued customers, we want to sincerely thank you for your business...


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    I had my Ford Escape serviced at Doral Lincoln and our service rep, Alexia Iglesias, took care of us every step of the process. This involved diagnostics, repair, dealing with the Ford Extended Warranty Department and even taking care of our rental car for 15 days. We took it in for an oil change and they found out that the whole transmission was about to go. All we knew was the truck wasn't running right. I am so glad we picked this Lincoln dealer to fix our Ford. Thanks to them and the Ford extended warranty I purchased, all I was out of pocket was the $100 deductible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It is great to hear that Alexia took such good care of you, Jere. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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