Reviews
Write a reviewDidn't even read my message.
Didn't even read my message. Listed incorrect vehicle information. Either deceptive or uneducated sales. Would definitely not recommend.
Didn't even read my message.
Didn't even read my message. Listed incorrect vehicle information. Either deceptive or uneducated sales. Would definitely not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Worst Experience EVER
NEVER go to this dealership. They are SNEAKY, SHADY, AND UNDERHANDED. Great example of why you always need to read the fine print. From out of state, I was looking at a used vehicle on their lot. Thought things were working out with the understanding that all things were done remotely. We settled on the price. After I reviewed the purchase agreement there was an extra charge on it. When I questioned it I was told "that's just how they do it" and I was told to pay the extra money for a warranty I didn't ask for and was never mentioned to me prior. Then I called back to speak with the General Manager and told him the deal was off because I felt like this was sneaky and underhanded. He then told me that it's their normal practice and everyone else if fine with it. I stated that just because it's "normal" it doesn't make it right and that's not how customers should be treated. He stated that we could agree to disagree.
Worst Experience EVER
NEVER go to this dealership. They are SNEAKY, SHADY, AND UNDERHANDED. Great example of why you always need to read the fine print. From out of state, I was looking at a used vehicle on their lot. Thought things were working out with the understanding that all things were done remotely. We settled on the price. After I reviewed the purchase agreement there was an extra charge on it. When I questioned it I was told "that's just how they do it" and I was told to pay the extra money for a warranty I didn't ask for and was never mentioned to me prior. Then I called back to speak with the General Manager and told him the deal was off because I felt like this was sneaky and underhanded. He then told me that it's their normal practice and everyone else if fine with it. I stated that just because it's "normal" it doesn't make it right and that's not how customers should be treated. He stated that we could agree to disagree.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lemon
Bought used vehicle; low balled on two trade ins. Used jeep had issues at pickup, not fixed since and worsened. Hot head GM. Nice help
Lemon
Bought used vehicle; low balled on two trade ins. Used jeep had issues at pickup, not fixed since and worsened. Hot head GM. Nice help
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
above and beyond
My whole family at different times got our vehicles here starting with my mom. She wanted a 2016 dark blue jeep Cherokee with heated wheel and seats And with all the other fun toys. We tried local dodge dealers and was told we had to settle for what was on the lot. Well not with york. They found the exact jeep my mom wanted in ST Louis Missouri and even delivered it straight to our house with no extra cost. They did the best like seriously with customer service like that i don't mind the hour drive to know i will be treated well. Highly recommend from a happy family of york buyers.
above and beyond
My whole family at different times got our vehicles here starting with my mom. She wanted a 2016 dark blue jeep Cherokee with heated wheel and seats And with all the other fun toys. We tried local dodge dealers and was told we had to settle for what was on the lot. Well not with york. They found the exact jeep my mom wanted in ST Louis Missouri and even delivered it straight to our house with no extra cost. They did the best like seriously with customer service like that i don't mind the hour drive to know i will be treated well. Highly recommend from a happy family of york buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service from Caring People
We have been working with York for about 2 weeks now to find the right vehicle. we need to downgrade due to financial concerns and they have been working with us every step of the way to help us find the right vehicle and help us. specifically our saleswoman Amiriah has been super helpful. As well as the GM Kory Warren and their Finance Manager Bryce Toll. We haven't found the right vehicle yet but know we are in the right place to do so.
Great Service from Caring People
We have been working with York for about 2 weeks now to find the right vehicle. we need to downgrade due to financial concerns and they have been working with us every step of the way to help us find the right vehicle and help us. specifically our saleswoman Amiriah has been super helpful. As well as the GM Kory Warren and their Finance Manager Bryce Toll. We haven't found the right vehicle yet but know we are in the right place to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thrilled with York... amazing buying experience!
Over time car sales persons have been the brunt of jokes and disparaging remarks. Sometimes rightfully so, but NOT York!!! Of all the vehicles I have purchased my experience with York was the best ever!!! No games, no hidden agendas, no foolishness... just plain old fashioned honorable service with integrity!! My salesman Tony got me exactly what I wanted, was patient, kind, professional, and understanding. He answered all my questions and got the kind of information and financing I requested. There is nothing more I could have wanted! I am so pleased. I live in another state, but I promise I will buy future vehicles from York as well. What a turn about from recent poor experiences!!! Please consider York for all your vehicle purchases... you will be glad you did!
Thrilled with York... amazing buying experience!
Over time car sales persons have been the brunt of jokes and disparaging remarks. Sometimes rightfully so, but NOT York!!! Of all the vehicles I have purchased my experience with York was the best ever!!! No games, no hidden agendas, no foolishness... just plain old fashioned honorable service with integrity!! My salesman Tony got me exactly what I wanted, was patient, kind, professional, and understanding. He answered all my questions and got the kind of information and financing I requested. There is nothing more I could have wanted! I am so pleased. I live in another state, but I promise I will buy future vehicles from York as well. What a turn about from recent poor experiences!!! Please consider York for all your vehicle purchases... you will be glad you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2012 Ram 2500
I recently got a really good deal on a 2012 Ram 2500 diesel. Lacey did a great job and was very helpful over the phone. I bought the truck from 5 hours away and did a walk around using FaceTime. They are very accommodating and I would highly recommend using this dealership.
2012 Ram 2500
I recently got a really good deal on a 2012 Ram 2500 diesel. Lacey did a great job and was very helpful over the phone. I bought the truck from 5 hours away and did a walk around using FaceTime. They are very accommodating and I would highly recommend using this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent People
Our experience with buying a car has never been so easy. Everyone at York was very helpful. We love our Red 2015 Chrysler 300 S. Special Thanks to Lacey!!
Excellent People
Our experience with buying a car has never been so easy. Everyone at York was very helpful. We love our Red 2015 Chrysler 300 S. Special Thanks to Lacey!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Wonderful people to deal with!! You just don't find companies that are committed to make your experience Pleasant the service department goes out of their way!!
Service
Wonderful people to deal with!! You just don't find companies that are committed to make your experience Pleasant the service department goes out of their way!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
York Automotive Experience
Joe Lewis and Nolan Crum were great to work with and felt honest in their actions towards finding the best vehicle and conditions for me.
York Automotive Experience
Joe Lewis and Nolan Crum were great to work with and felt honest in their actions towards finding the best vehicle and conditions for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase