Bought a vehicle about 15 months ago, all was good with the buying process and went on my way, forward 15 months had an issue with my abs , stopped at... the dealer and jay was rude and annoyed I was there to inquire about my 2 year 24 thousand mile warranty...so I called the warranty company directly and they had no record of me or my vehicle, called the finance company and after some research found I paid 1500$ plus interest for a warranty that never existed but the dealer got paid for, lucky the finance company refunded my 1500$ plus interest. And I would have never known if my car didn’t have an issue . Don’t trust this dealership
Bought a vehicle from them and have had nothing but problems within a few months. Theyre reluctant to fix the product they sold to their customer. Part... of owning a business is fulfilling the unwritten promise of selling a good product. They didnt fulfill that promise and left me in debt with a very mediocre vehicle. I would reccomend going to a legitimate dealership that will sell legitimate vehicles.
Found a great used car for my daughter here. Very clean Subaru Legacy. Runs great and I feel comfortable in knowing its a safe vehicle for her. Jay was... very helpful with our buying process! Highly recommend!
The nicest people you ever met. Until there is a problem with your vehicle you purchased! My daughter and I BOTH bought a vehicle from here and both had... issues,while still under the warranty. I noticed an oil leak the day I picked up the car . What a fool I was. I believed that they would fix it. They put us off over and over again, Denying That the car had any problems after bringing it to my own mechanic and having a letter written bringing it back to them that's when I saw the real side of them very nasty and defensive told me not to come back my daughters car either was fixed they were wonderful when there was no problems but once we began to addressed issues while still under warranty they tried everything in their power telling us to come back tomorrow come back next week come back next week I'm hiring a mechanic blah blah blah never got fixed !! I also is made a fool of because I traded in a car that I was lucky to get $500 for he told me that he couldn't make any money on the car because the engine was shot because the timing belt broke and it is now listed on their website for $4500 it's a 2006 Hyundai Tuscan. Don't be fooled, By your first impression!
Several weeks ago I Visited Watertown Auto to view a Chevy truck. Upon entering the establishment I was welcomed and directed to Jay Grenier. The vehicle... I was interested in was on the lot across the street. He brought the vehicle to me and gave me time to go over the truck. I then took it out for a test drive. We concluded the deal shortly after the test drive. Jay and the people working for him were all friendly and willing to make the extra effort to have your purchase smooth and without any hitches. I woul highly recommend this establishment to my family and friends.
Purchased a used Town and Country from Watertown Auto Sales (Josh) and was very happy with our overall experience. They were great to work with and we... are very happy with the deal we got.
Mike is great to work with. He is very knowledgeable about all the vehicles and always gets you the best deal. I would definitely buy from him again. This... was my 2nd vehicle purchase from Watertown Auto Sales
Excellent people, did not have what I wanted But were gracious and did not waste my time.
my experience was great all the cars were clean and the manager was very helpful would highly reccomend dealer honest and upfront helped me with my bad... credit! got into a car that i needed!!!