Big M Kia

4.1 out of 5 4.1
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Big M Kia Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    July 19, 2019

    I have been trying to get a license plat for my car so far no good I bought a new car and it is sitting in my parking lot because the temp tag has expired... I told them this Monday and this is Friday still no tag bought may 17 2019.this made the 5th vehicle I have bought new here.and my last.i am making payments on a car I can't legally drive because some one can't do there job!

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    Very polite staff not pushy at all very reasonable price . gentle that helped me did everything in all the right ways mommas very happy thx Cl.Williams

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 13, 2019

    I called and asked if they could install a new trailer hitch on my Kia Rio. After checking with someone she said yes, so I made an appointment to come... in from Nolin lake and have it installed. After I travelled the long distance to them, she said they cant install hitches. Then when I tried to call them later, they transferred me several times and then hung up on me. When I first purchased my car there, the papers they had me sign did not reflect our negotiated price, I didn't notice this till I later reviewed the papers at home. BEWARE OF THIS DEALERSHIP I WILL NEVER GO TO THEM AGAIN , And they will lose out cause I may be trading in an old truck on a new SUV.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2018

    This was by far my best experience at a dealership. They listened and addressed our concerns. Went above and beyond to ensure our needs were met.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2018

    Chris, Jason, & Justin are great to work with. Highly recommend this store and these guys. They went above and beyond expectations to make sure we were... happy, satisfied, and taken care of. If your looking for a great dealership this is the one. And we really appreciate what you all done to help us on our purchase. Thanks again. Chris & Rebecca Morris

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2018

    Great to work with. Will go back for auto needs. Friendly people, great facility and great selection. People were knowledgeable and very helpful. Will... recommend them to everyone

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2018

    Great buying experience. Quick turn around time. Usually I dread buying a new car. Takes all day. Did it in 2 hrs. Enjoyed it so much I bought 2 cars.... Would recommend this dealer to friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2017

    This Kia dealership was the best dealership we’ve ever been to! They were awesome with our time seeing that my husband is in the military they did not... waste it. Shawntrice sold us our 2017 Kia Sportage and she was the best! Totally relatable person! She was super nice and caring towards our little man! She helped us look at multiple cars before we decided on the Sportage. Definitely go to her when you want a car because she isn’t like those other guys that only want a sale, she cares! When we decide to get another car we will definitely go back to see her!! Go see Shawntrice!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2017

    Went to purchase a preowned vehicle but wound up buying a new 2017 KIA Soul. Our salesman was Brian and he was excellent. Answered all my questions. Took... time with me to go on a couple of test drives. No pressure. Went over finance. With all the great rebates it paid to buy new. Got a great deal. The finance department was great also. Everyone in the whole dealership was so nice. It was quick & easy. Definitely recommend going to The KIA Store Elizabethtown

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2017

    I've bought 2 Kia Sedona 's . We've gotten great service from these two vans. C L Wilson was our salesman. Very nice An knowledgeable of everything. No... pressure but did explain all paper work thoroughly. He took care of us very efficiently!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews