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Reviews

Average Ratings

4.9
481 lifetime reviews.
  • 2017 F250 Lariat

    Quick and easy process. They had the vehicle I was looking for. They were very conscious of my time. Even the signing process was very streamli...

    Dealer Response

    Maurice Beebe, thank you for your kind words and congratulations on your new Lariat! Thanks again for your business! Take care!


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    Quick and easy process. They had the vehicle I was looking for. They were very conscious of my time. Even the signing process was very streamlined.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Maurice Beebe, thank you for your kind words and congratulations on your new Lariat! Thanks again for your business! Take care!


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  • A Good Experience With Philpott Ford

    I just felt as if the whole experience was professionally handled...without any overt manipulation. I felt as if I made a decent deal, and the de...


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    I just felt as if the whole experience was professionally handled...without any overt manipulation. I felt as if I made a decent deal, and the dealership was able to make a profit, as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 5 star

    Awesome experience....................................

    Dealer Response

    Drew, we are happy your experience was awesome!


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    Awesome experience....................................

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Drew, we are happy your experience was awesome!


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  • Service on 2012 f-350

    Excellent, had to wait two days for repair but the vehicle was not needed so the wait was not a problem.

    Dealer Response

    Thank you, Allen! We are happy to read you are back on the road with you F-350!


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    Excellent, had to wait two days for repair but the vehicle was not needed so the wait was not a problem.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Allen! We are happy to read you are back on the road with you F-350!


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  • Will never service my car at Philpott Motors Again

    Very unprofessional and could not explain to met why my engine light came on after they serviced my vehicle

    Dealer Response

    It sounds like your visit here at Philpott Ford did not live up to our expectations?which is not what we like to hear. Rest assured we pride ours...


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    Very unprofessional and could not explain to met why my engine light came on after they serviced my vehicle

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It sounds like your visit here at Philpott Ford did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. We would like the chance to talk to you further so please do call us at (844) 338-8964 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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  • 2013 Ford Exployer

    I have always got good service from Philpott. I have remained faithful to their service on my 2013 Exployer. Almost my whole family are faithful t...

    Dealer Response

    Billy, we appreciate your feedback of our Staff's outstanding service! At Philpott Ford, we value our customers and we look forward to seeing you ...


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    I have always got good service from Philpott. I have remained faithful to their service on my 2013 Exployer. Almost my whole family are faithful to Philpott. I have car and truck from Philpott, My son, son-n-law, daughter, two granddaughters, cousins and more all have one or more vehicles purchased from Philpott. Thanks for all the great purchase and service deals.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Billy, we appreciate your feedback of our Staff's outstanding service! At Philpott Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • F-150

    Matched Houston dealerships best price. Easy and short negotiation. Low pressure.

    Dealer Response

    Shane, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    Matched Houston dealerships best price. Easy and short negotiation. Low pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shane, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • SALES REVIEW

    I had the pleasure of speaking with Jetty Dunn about purchasing a used vehicle. She was very helpful, knowledgeable, and one of the nicest salesp...


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    I had the pleasure of speaking with Jetty Dunn about purchasing a used vehicle. She was very helpful, knowledgeable, and one of the nicest salesperson I have ever dealt with. We were not able to make a deal happen, but she was extremely nice.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a bug shield

    First person to assist me was rude and I felt as if I was there bothering her. She asked what I needed and then skipped over me to assist others ...


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    First person to assist me was rude and I felt as if I was there bothering her. She asked what I needed and then skipped over me to assist others and never returned. After some time, tall blonde , very sweet was very helpful and was amazing!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New car buyer

    Everything was fine until I got home and found out the front passenger seat had a rip in it. I'm still waiting to hear how and when my car seat wi...

    Dealer Response

    Patricia, thank you for your honest review. We understand your frustration with a rip in your front seat. We will work with you to figure out what...


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    Everything was fine until I got home and found out the front passenger seat had a rip in it. I'm still waiting to hear how and when my car seat will be replaced. We are not happy !!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, thank you for your honest review. We understand your frustration with a rip in your front seat. We will work with you to figure out what happened.


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