Philpott Motors

Reviews

4.8
(529 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.5

Warranty Service honored

Good timely service. Friendly personnel. Convenient location

Dealer response

Thank you for the praise, Charles!

5.0

Great Service

Great service and very nice to work with. Thank You

Dealer response

Rochelle, thank you for the wonderful review. We are proud our team met your highest standards.

5.0

Very Satisfied.

I was working with Jason Simon at Philpott. We worked very closely and bingo I got my new Hyundia Sonata. I just loved my 2014 till my husband had a wreck and received the new on. Thank you very much for being there in our need.

Dealer response

Linda, we are happy to read Jason helped you find and purchase the perfect Sonata. We wish you many miles of memories!

5.0

Philpott Service

My truck had been driven through some high water during "Harvey" I had ask the service staff to check everything out because I was planning a lengthy road trip. My King Ranch Ford is four wheel drive and sure enough they found water in the transfer case, flushed it out refilled it, serviced the rest of the truck and had me on my way in very short order. Service is fast,honest and dependable I will not let anyone else touch my truck.

Dealer response

Jim, we are happy to read our service team had you and your Kind Ranch running smoothly and back on the road quickly. Thank you for your business. We are honored to have it and your trust.

5.0

Philpott Ford

Had a wonderful experience my salesman Adam was very nice and got me into the car of my dreams...

Dealer response

Robert, thank you for the wonderful review. We will pass your praise along to Adam. May you have many miles of memories in the car of your dreams!

4.8

Easy and painless experience.

Mark Fiorenza was recommended to us and made our buying experience super easy!

Dealer response

Thank you, Marshall, for the wonderful review. We are delighted to read our team took great care of you!

5.0

Car Repair

I took my car in on a Saturday to be serviced after Storm Harvey; I needed a wheel bearing. The Service Department was only open from 8 a.m. to 2 p.m., and they were really backed up that morning. They did not turn me away, and evaluated & fixed my car. I am really grateful for the excellent service I received at Philpott Ford!!!!! My car is running smooth like new again!!! Thank you, thank you, thank you!!!!!!

Dealer response

Tina, thank you for the review. We are happy our team was able to help fix your car!

5.0

Great transaction under the circumstances.

Few minor things wrong with car, hoping to get resolved quickly

Dealer response

Jerie, thank you for the exceptional review. We are delighted to read our team met your highest standards during your visit.

5.0

Great Experience

I called ahead about a vehicle on their website, and negotiated a deal over the phone. When I arrived, there was no pressure to change the deal. Your Salesman by the name of Kendall did a great job of writing up the deal, handling my trade-in, and explaining the warranties. He took me for a test drive of my new vehicle to explain all the features and how they worked. He even took the time to show me how to link a phone to my truck, and then linked my phone, which was a concern I had since I am not a high tech individual. He then turned me over to Todd in your finance department, who quickly processed my purchase of the truck. It is great to go to a dealer, not be badgered to pay more for the truck or accessories you don't need. They sold me the truck I wanted, gave me a good deal on the new truck and gave me a good price for my trade in. This is a great dealer.

Dealer response

Thank you, Gerald, for the loverly review. We are happy to read Kendall went above and beyond to make your car-buying experience exceptional. We will pass your praise along to him and to Todd. They will be honored to hear they made your visit a 5-star one. We thank you for your business.

5.0

Service

I have free oil changes for life across the street at JK Chevrolet on my 2013 Texas edition Silverado. Because the service at JK is so poor compared to Philpot, I would rather pay for my oil change at Philpot than get it free at JK. If you would like to see for yourself, I'll let you take my truck over there, but you still need to change the oil at Philpot ?.

Dealer response

It means so much to us to have earned your trust in our business! Thank you so much for choosing Philpott Ford as your first choice for service!