Jensen Volkswagen of Sioux City

Reviews

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40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 3, 2018

    Jensen Imports has a great group of sales people. Donny, our salesperson, explained the buying process and worked with us to answer any questions we had... about purchasing a 2018 Subaru Forester. Angie did a review of all the vehicle features for us. A great group of people.

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    Shopped for a new car
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    Dealer Response

    Ralph and Merianna, thank you for the great rating and review.

  • 5.0 out of 5
    August 23, 2018

    Robert Kline did a fine job when we bought our outback..he answered all our questions and went out of his way to explain every feature on the car.

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    Dealer Response

    Jerry and Marilyn, thank you for the business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    August 5, 2018

    We purchased a new Subaru Outback. Raymond was very friendly and knowledgeable. Hed went over different models before we decided on the Outback. We... met Mr. Bob Jensen everyone their is very friendly and helpful. Look forward to future visits

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    Dealer Response

    Darrold, thank you for your business, great rating and review.

  • 5.0 out of 5
    August 5, 2018

    Everything was great but the closing process took about an hour and a half. This was not a problem for us but might be for some. Personnel we knowledgeable... and accommodating. However, we have not yet received our M.S.O. which I would have thought I would have received at closing.

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    Shopped for a new car
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    Dealer Response

    Doug, thank you for the great feedback. We will look into the MSO for you and have someone contact you.

  • 5.0 out of 5
    August 2, 2018

    We had a wonderful experience buying our new 2018 outback . Wanda our saleslady was so warm and friendly .She explained everything to us so that we could... understand and spent so much time going through all the tech stuff to help us out . She is just a beam of sunshine ! We sure like Matt too - he also was great at helping us out and we enjoyed talking to him . The whole Jensen crew makes car buying a pleasure instead of a headache .

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    Shopped for a new car
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    Dealer Response

    Linda and Ken, thank you for your business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    July 14, 2018

    We bought a new Subaru Forester 2.5Touring. Our sales man was Robert . He was excellent and extremely helpful. He was very knowledgeable and thorough... in his explanation and demonstration. I would definitely recommend this dealer to my friends.

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    Dealer Response

    Marge, thank you for your business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    June 1, 2018

    These guys are great. The group of employees they have here always go the extra mile and are all very personable. Jensen will always be my first stop... when looking for a vehicle.

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    Shopped for a used car
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    Dealer Response

    Jon and Sara, thank you for the great rating and review. We look forward to working with you on all your future car needs.

  • 5.0 out of 5
    May 11, 2018

    I went into Jensen to get a "new" to me (used) car after my van decided to quit on me. As I pulled into the lot and parked, Robert came over... to greet me with a genuine smile. He started our meeting off with a positive attitude and kept the positive attitude the entire 3 hours we were with him. He even tolerated my 3 crazy kids running around. He was patient with our selection and answers all the questions we had in a caring manner. After we made our selection, he walked us through the buying process, and again, answered any questions without a condescending attitude. Our kids were getting restless by this time, and he was patient as we tended to their needs. We were at the dealership far beyond closing time, and he never rushed us or made us feel like a burden. He even took to my kids so well they were asking him to carry them around while my husband and I signed paperwork. The car we purchased was of top quality. It was fully tuned up and drive-away ready. The price was right in our comfort zone, and Robert was able to get us a decent trade-in value to help offset the final cost. There was a leftover smoke smell from the previous owner, and Robert was able to guarantee us that if the smell remained, we could come back to get the inside looked over. If I had a complaint, it would be that I didn't drive away with a full tank of gas! Ha! Seriously, there are no negatives to my experience with Jensen, this time or the 2 other times I have bought through them. This is my 3rd car from Jensen, and as far as I know, I will only be going to Jensen for cars in the future.

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    Dealer Response

    Lisa, thank you for giving Jensen Dealerships a chance to win your business. You have a lot of choices and we are happy that we were able to find the... right car for you. I will share the great feedback with Robert as well. Thank you again for the business and the great rating and review.

  • 5.0 out of 5
    April 25, 2018

    Robert was our salesman on Saturday and he was so professional. Asking us if we had any questions, etc. When we test drove the Outback he pointed out... all sorts of things we probably never would have asked. Which I thought was very kind and helpful. It was a total hands on experience.

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    Dealer Response

    Ray Ann and Jerry, thank you for the business and great feedback. You are going to love your new Subaru Outback.

  • 5.0 out of 5
    April 20, 2018

    Arrived at the dealership 2 hours before close to just test drive an Ouback. After test driving, I was ready to purchase that evening. By the time they... looked over my trade-in, worked up some numbers, got my new Outback ready to go, did all the paper work, it was past closing time. Everyone was so accommodating and didn't make me feel rushed or like I was a burden keeping them there unil after close. Ray was my salsesman, and he was awesome. Very knowledgeable, friendly, and professional. The shop guys did a great job getting my new car ready, and Craig the finance manager made the purchasing a breeze. I would definately recommend Jensen Imports to any of my friends.

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    Dealer Response

    Lynn, thank you for the business and the great feedback. You are going to love your new Subaru Outback.

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