Jensen Volkswagen of Sioux City

Reviews

5.0 out of 5 5.0
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 2, 2018

    I just purchased an Outback from Jensen Subaru. Robert, the salesman, was very hospitable; he answered every question I asked and gave an excellent demo... of the capabilities of this vehicle before I left with it. There was absolutely no pushing or hard sell, which every car-shopper greatly appreciates. With all-wheel-drive and all of the other safety amenities it has, I know I'm going to be much safer out on the roads.

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    Shopped for a new car
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    Dealer Response

    Shirley, thank you for the awesome rating and review. It is greatly appreciated.

  • 5.0 out of 5
    November 18, 2018

    Jensen Imports made our auto purchasing process most enjoyable. Kari Ann Ludwig (internet sales) and Gary Troth (showroom sales) were most hospitable and... encouraging throughout the process. Additionally, we must have been asked by at least 6 other staff members if they could assist or direct us. Everyone we met was legitimately friendly and helpful. After two years of "researching" light SUVs (with AWD and all-weather options) from six different automobile companies, we firmly settled on Subaru as our first, second and third choices! The only thing left to do was to visit a dealership. Our first task was to "test drive" the people who work there. If we liked the treatment we received we then were prepared to actually test drive a very specific vehicle and because of Jensen's excellent website, we knew that they had 3 of that specific model on their lot. Craig Troth made the test drive a very pleasant, learning opportunity. It did not take long to make up our minds based on the exceptional quality of the Subaru Forester Sport and the most competent and friendly staff (particularly sales and finance). After 50 years of buying vehicles (yes, I'm old) this was a first class experience in every regard.

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    Dealer Response

    TJ and BA, thank you very much for the excellent rating and review. You are going to love your new Forester.

  • 5.0 out of 5
    October 3, 2018

    Jensen Imports has a great group of sales people. Donny, our salesperson, explained the buying process and worked with us to answer any questions we had... about purchasing a 2018 Subaru Forester. Angie did a review of all the vehicle features for us. A great group of people.

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    Dealer Response

    Ralph and Merianna, thank you for the great rating and review.

  • 5.0 out of 5
    August 23, 2018

    Robert Kline did a fine job when we bought our outback..he answered all our questions and went out of his way to explain every feature on the car.

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    Dealer Response

    Jerry and Marilyn, thank you for the business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    August 5, 2018

    We purchased a new Subaru Outback. Raymond was very friendly and knowledgeable. Hed went over different models before we decided on the Outback. We... met Mr. Bob Jensen everyone their is very friendly and helpful. Look forward to future visits

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    Dealer Response

    Darrold, thank you for your business, great rating and review.

  • 5.0 out of 5
    August 5, 2018

    Everything was great but the closing process took about an hour and a half. This was not a problem for us but might be for some. Personnel we knowledgeable... and accommodating. However, we have not yet received our M.S.O. which I would have thought I would have received at closing.

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    Shopped for a new car
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    Dealer Response

    Doug, thank you for the great feedback. We will look into the MSO for you and have someone contact you.

  • 5.0 out of 5
    August 2, 2018

    We had a wonderful experience buying our new 2018 outback . Wanda our saleslady was so warm and friendly .She explained everything to us so that we could... understand and spent so much time going through all the tech stuff to help us out . She is just a beam of sunshine ! We sure like Matt too - he also was great at helping us out and we enjoyed talking to him . The whole Jensen crew makes car buying a pleasure instead of a headache .

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    Shopped for a new car
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    Dealer Response

    Linda and Ken, thank you for your business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    July 14, 2018

    We bought a new Subaru Forester 2.5Touring. Our sales man was Robert . He was excellent and extremely helpful. He was very knowledgeable and thorough... in his explanation and demonstration. I would definitely recommend this dealer to my friends.

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    Dealer Response

    Marge, thank you for your business, rating and review. It is greatly appreciated.

  • 5.0 out of 5
    June 1, 2018

    These guys are great. The group of employees they have here always go the extra mile and are all very personable. Jensen will always be my first stop... when looking for a vehicle.

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    Shopped for a used car
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    Dealer Response

    Jon and Sara, thank you for the great rating and review. We look forward to working with you on all your future car needs.

  • 5.0 out of 5
    May 11, 2018

    I went into Jensen to get a "new" to me (used) car after my van decided to quit on me. As I pulled into the lot and parked, Robert came over... to greet me with a genuine smile. He started our meeting off with a positive attitude and kept the positive attitude the entire 3 hours we were with him. He even tolerated my 3 crazy kids running around. He was patient with our selection and answers all the questions we had in a caring manner. After we made our selection, he walked us through the buying process, and again, answered any questions without a condescending attitude. Our kids were getting restless by this time, and he was patient as we tended to their needs. We were at the dealership far beyond closing time, and he never rushed us or made us feel like a burden. He even took to my kids so well they were asking him to carry them around while my husband and I signed paperwork. The car we purchased was of top quality. It was fully tuned up and drive-away ready. The price was right in our comfort zone, and Robert was able to get us a decent trade-in value to help offset the final cost. There was a leftover smoke smell from the previous owner, and Robert was able to guarantee us that if the smell remained, we could come back to get the inside looked over. If I had a complaint, it would be that I didn't drive away with a full tank of gas! Ha! Seriously, there are no negatives to my experience with Jensen, this time or the 2 other times I have bought through them. This is my 3rd car from Jensen, and as far as I know, I will only be going to Jensen for cars in the future.

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    Dealer Response

    Lisa, thank you for giving Jensen Dealerships a chance to win your business. You have a lot of choices and we are happy that we were able to find the... right car for you. I will share the great feedback with Robert as well. Thank you again for the business and the great rating and review.

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