Bought a vehicle not long ago from here and wanted something different and trying to say trade in value isn't even half of what purchased for and didn't... even want to negotiate to try to make a sale. Even after on phone they said they could get close to pay off and drove 4 1/2 round trip. Place is a joke do not recommend them at all. Matt shrum left place fell apart!
When John Hammers and I were talking about getting a better car than my 97 Saturn SC1 beater, I said we needed s car my disabled wife can get in and out... of easily, can handle her wheelchair & gets decent mileage. He found me a 2009 Jeep Patriot, with just under 100k miles. You know- it is exactly what we need! So it ain't perfect? Big deal- it's a Jeep so I know the mpg isn't great. But they got me financed at an affordable rate & the lender is great to work with. Geoff and his staff can't make everyone happy. But he, John and Christy got us the Xmas miracle we needed!
I went in and found the vehicle i wanted. Went through all the procedures. Waiting on a return call. Three days later i was contacted by Josh Higgins.... He asked me if i was still interested. I replied that i was ready and waiting for his response. He told me the car was being sold as we speak. Very disappointed. Poor communication and customer service.
Fantastic business and buying process, start to finish. Id recommend and one to Jeff Rogers Auto sales. Absolutely top notch employees and owner. I' d... absolutely purchase here again. Couldn't ask for better in any way. Just loves these guys. If yur looking for quality service and staff you can't beat them!
I can't express how pleased we our with Geoff Rogers Autoplex. They sincerely care about their customers from the moment you walk in and even after the... sale. My other son will be needing a new vehicle in a couple of years and I intend to make Geoff Rogers our first and only stop when we look for a vehicle for him. If you are looking for a preowned vehicle I would make Geoff Rodgers the first stop...you'll be pleased with the quality of the vehicles and exceptional service.
Geoff and his staff got me in the truck i wanted.They all was very nice. Plus they through in a brush guard for free. Love the truck. Thank you all, Chad
Very easy to work with. No pressure sales. I love my car!
I AM ON MY 4TH VEHICLE FROM GEOFF ROGERS AUTOPLEX, THEY HELPED ME WHEN I HAD CHALLENGED CREDIT AND HAVE HELP ME REBUILD MY CREDIT SO NOW I AM IN THE SINGLE... DIGITS ON MY RATE. THANKS GEOFF, MATT AND THE WHOLE STAFF FOR THE TOP NOTCH SERVICE
Did not think it was possible. I was told no so many times I almost gave up. Thank you for helping me get my car!
I bought the car 40 days ago. Since then, I've had 4 loaner cars so they could fix mine. I told them I didn't want it back. I don't want a car that is... in the shop 23 days out of the 40 since I bought it. I'm always going to be worried that something else is about to happen. Their attitude was (and I'm paraphrasing) "Too bad. Lemon laws don't apply to used cars. I'm stuck with it." So, if you don't count the down payment that was triple what they said they quoted me, one car payment already made while I wasn't even in possession of my car, no one calling when they say they would, a salesman taking his gal out in my car for their anniversary, and not having driven it for 3 of the 5 weeks that I've owned it, I guess it was an okay transaction. I asked for the owner's contact information twice so he could be informed of the poor service...it was never provided to me. They did offer to pay for my gas in the loaner cars if I saved all the receipts. I gave them receipts for $177. They're giving me $43 back. (Mayble. I was told a request was submitted for that amount.) Never offered to do anything else to make it right. Just kept saying sorry. Sorry doesn't even begin to make up for this experience.