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B & D Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (75 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have purchased several vehicles from this dealer.

I have purchased several vehicles from this dealer. Zero problems. Would recommend them. Always honest. No xx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest, straightforward , trustworthy.

Went in to see a car, newly arrived on the lot. Brad did not have the chance yet to have it checked out thoroughly. He let us test drive it and it road nice and smooth. Only concern was the check engine light came on. Let Brad know we were interested depending on the results of the diagnostic tests. Brad called back after he had the car checked out and refused to sell us the car as it had too many things wrong with it. I appreciate the honesty. He could have easily sold me a bill of goods but didn’t. I would trust Brad to shoot straight with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They didn't mention the engine was bad and definitely

They didn't mention the engine was bad and definitely didn't advertise the car had problems. After I arrived they just told me the engine wasn't good and then walked away. Lousy customer service and didn't even offer to let us look at another vehicle. Just seemed like they wanted to sit on there xxxxx and not interested in selling vehicles. Waste of time and gas to get there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldn’t either get someone to call back or email back...

I couldn’t either get someone to call back or email back . I bought elsewhere

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Reliable vehicles

Purchased 2011 juke 4 years ago. 70,000 miles later no issues, its been a solid vehicle, would not hesitate to go there the next time I need a used car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LOVE love love B & D Auto! My father purchased several...

LOVE love love B & D Auto! My father purchased several vehicles there, as did my mother and myself. We love the “one price” system- no haggling or arguing. The sales and finance teams are top flight, and I trust them wholeheartedly. They even have their own service center, which is the only place I’ll go for mechanical service or repairs. If you are looking for a trustworthy, honest car lot, go to B & D. Tell ‘em Vicki sent you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

B&D had the car of my dreams... H3!!! ALPHA!!! RED!!!...

B&D had the car of my dreams... H3!!! ALPHA!!! RED!!! OMG!!! but we’re in california ?!? no problem... worked w calvin and troy... $ wired... transport to AZ where we her picked up... this vehicle exceeds our expectations!!! immaculate in every way!!! superior customer service!!! we are happy kids :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the first car I bought from them. The sales rep...

This is the first car I bought from them. The sales rep was very polite & friendly. Told me everything about the vehicle. Got financing right away. I recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience. Start here first and save time

This was a great experience from start to finish. B and D's business model is to do all the necessary maintenance and repairs on a car to get it to NADA clean retail condition. Then they sell if for this price which is a win- win for both sides. You don't have to worry that they're trying to screw you and you're not going to screw them. They will show you everything that was checked and what was done to the car to get it in that condition. In my case, I noticed that the passenger seat motor only went in one direction. I bought the car trusting that they would make it right. They did. They actually drove a loaner car out to my office (the complete opposite side of town) and left it with me for two days while they fixed the problem. They also ordered me an owner's manual (which was missing) and mailed it to me. Everybody I dealt with was a professional, no bs and overall good guys (especially Marv). Next time I need a car, I will start here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional

Even though they were unable to help me, these guys stayed professional from the moment I walked in, until the moment I stepped out. Marv was great! As a younger guy, first time buying from a lot, they treated me with respect. I will look forward to doing business in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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