Reviews
Edgar was very helpful trying to take care of my cars
Edgar was very helpful trying to take care of my cars issues. Jerry the service manager was very helpful also. I don’t remember the technicians name, but he worked with me for a while trying to get blue link connected.
Edgar was very helpful trying to take care of my cars
Edgar was very helpful trying to take care of my cars issues. Jerry the service manager was very helpful also. I don’t remember the technicians name, but he worked with me for a while trying to get blue link connected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're glad Edgar and Jerry could help! Thank you for your kind review of our team. Drive safe!
The staff from top to bottom was great to work with.
The staff from top to bottom was great to work with. Five stars it was a great experience.
The staff from top to bottom was great to work with.
The staff from top to bottom was great to work with. Five stars it was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We're so glad our team could make your visit great all around. We hope to see you again soon! Safe travels.
The dealership was much more user friendly than the
The dealership was much more user friendly than the previous Hyundai dealership where I began my quest for a new car and where they performed a " bait and switch" for more money!
The dealership was much more user friendly than the
The dealership was much more user friendly than the previous Hyundai dealership where I began my quest for a new car and where they performed a " bait and switch" for more money!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy we could make your search for a new Hyundai easier! Thank you for leaving us a great review, we hope to see you again soon!
Elk Grove Hyundai has consistently provided me with good
Elk Grove Hyundai has consistently provided me with good service for my EV. Edgar was my support person for this service and kept me regularly updated on the status of my repair. I can’t imagine going to a different Hyundai Dealership for service.
Elk Grove Hyundai has consistently provided me with good
Elk Grove Hyundai has consistently provided me with good service for my EV. Edgar was my support person for this service and kept me regularly updated on the status of my repair. I can’t imagine going to a different Hyundai Dealership for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charley, thank you for continuously trusting our team with your vehicle! We appreciate you choosing Elk Grove Hyundai! Thanks again!
The first time I brought our car in waited 2 hrs then
The first time I brought our car in waited 2 hrs then told me they didnt have part! Almost took to another dealer but you called said you had the part so took it back in they did have part and waited again and got car back. If you do have more recalls make sure you have parts after we have made an appointment. But you do have a nice waiting room!
The first time I brought our car in waited 2 hrs then
The first time I brought our car in waited 2 hrs then told me they didnt have part! Almost took to another dealer but you called said you had the part so took it back in they did have part and waited again and got car back. If you do have more recalls make sure you have parts after we have made an appointment. But you do have a nice waiting room!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad you enjoyed our waiting area! We apologize about your first service experience and we really appreciate you giving us a second chance. We're currently reviewing our processes and making improvements to our scheduling procedures, as well as ensuring required parts are confirmed in stock before appointments. Thank you again for coming back to see us! If you have any other questions or concerns, please feel free to contact me. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 x1015 - jeastman@hyundaiofelkgrove.com
To me Mr.
To me Mr. Paul is very unique, in that he is very down to earth with his customers. And because of that truth I ask for him personally. He's a wonderful reflection of Elk Grove Hyundai. Thank you Mr. Paul.
To me Mr.
To me Mr. Paul is very unique, in that he is very down to earth with his customers. And because of that truth I ask for him personally. He's a wonderful reflection of Elk Grove Hyundai. Thank you Mr. Paul.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ron, we're glad Paul could earn your trust and we agree, he is a wonderful reflection of Elk Grove Hyundai! Thank you!
It is clean and inviting.
It is clean and inviting. Everyone seems very nice and helpful when coming in to the office.
It is clean and inviting.
It is clean and inviting. Everyone seems very nice and helpful when coming in to the office.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your five stars, Stephen! Safe travels!
Not only did I buy my car there, I keep it serviced there
Not only did I buy my car there, I keep it serviced there because they do great work, and on time
Not only did I buy my car there, I keep it serviced there
Not only did I buy my car there, I keep it serviced there because they do great work, and on time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Wayne, we appreciate your continued service with us! Thank you so much for your trust and awesome review!
Edgar was really throw about everything they were going
Edgar was really throw about everything they were going to do they even washed my vehicle
Edgar was really throw about everything they were going
Edgar was really throw about everything they were going to do they even washed my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A clean car is a happy car! Thanks for letting us know how Edgar did!
Very efficient and great service.
Very efficient and great service. Great customer service . Job done very fast. Helped right away
Very efficient and great service.
Very efficient and great service. Great customer service . Job done very fast. Helped right away
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Julia, we're glad we could get you back on the road quickly and safely! Thank you!