Reviews
Internet price 33k, after running my credit they tell me
Internet price 33k, after running my credit they tell me the price is not right. Actual price 45K. They also advertized paying off balance in current vehicle...They lied about that also. I laughed in their face and walked out. CS = +700
Internet price 33k, after running my credit they tell me
Internet price 33k, after running my credit they tell me the price is not right. Actual price 45K. They also advertized paying off balance in current vehicle...They lied about that also. I laughed in their face and walked out. CS = +700
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Really really poor communication, and they couldn't
Really really poor communication, and they couldn't answer the simple questions that I had!
Really really poor communication, and they couldn't
Really really poor communication, and they couldn't answer the simple questions that I had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do not buy car from here.
Do not buy car from here. Got me into crap car then when I brought it back they put me into another crap car. When I went months later to trade in they wanted 10,000 down and when they knew i wouldn't have it became rude. Now my car doesn't work and the part is not covered nor do they even have part. Do not buy from them.
Do not buy car from here.
Do not buy car from here. Got me into crap car then when I brought it back they put me into another crap car. When I went months later to trade in they wanted 10,000 down and when they knew i wouldn't have it became rude. Now my car doesn't work and the part is not covered nor do they even have part. Do not buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was hesitant to write a review about this dealership
I was hesitant to write a review about this dealership but after tonight I think it is only fair that I protect others. We are new to the Bryan College station area, and we moved here because our son is an Aggie. My father in law is a 75 year old Vietnam Vet. He is BLIND. He has some issues health and mental issues, which is why my wife is his power of attorney. She went over to his house today to fill up his medication as we do every week, to find that he had a new Jeep sitting in his drive way. A blind elderly man, who cannot drive was sold a car by the “Lithia Chrysler Jeep Dodge” of Bryan. My father in law called up to the dealership, without us knowing and talked to a sales person. The sales rep, after being told by my father in law that he was blind and cannot drive, had someone pick him up at his house and drive him to the dealership. He apparently stayed there all day long with these people, who sold him a 39k 2023 new Jeep and after everything else they added it came to 50K dollars. His payment was $832 dollars a month for a Vet who is on a fixed income. The sales rep then drove him to an insurance place that he “recommended”. I am not sure if they divulged to the insurance company that he was blind or not. We contacted the insurance company who had advised us that he was being charged $277 dollars a month. It was only for 25k and would not cover the vehicle past that point. Also, they listed him as the only covered person to operate the vehicle. Yes, an elderly blind, non-licensed driver is the only insured person for the vehicle. I called the dealership and asked for the GM, Coy to call me. Instead of contacting us, they called my father in law and asked him why? Why would I have an issue with selling a vehicle to a blind, 75 year old man who has mental issues? This place is highly unethical. I will be contacting anyone who will listen to this story. My father in law, doesn’t even want the car. This place will take advantage of you and your loved ones. Stay Clear!
I was hesitant to write a review about this dealership
I was hesitant to write a review about this dealership but after tonight I think it is only fair that I protect others. We are new to the Bryan College station area, and we moved here because our son is an Aggie. My father in law is a 75 year old Vietnam Vet. He is BLIND. He has some issues health and mental issues, which is why my wife is his power of attorney. She went over to his house today to fill up his medication as we do every week, to find that he had a new Jeep sitting in his drive way. A blind elderly man, who cannot drive was sold a car by the “Lithia Chrysler Jeep Dodge” of Bryan. My father in law called up to the dealership, without us knowing and talked to a sales person. The sales rep, after being told by my father in law that he was blind and cannot drive, had someone pick him up at his house and drive him to the dealership. He apparently stayed there all day long with these people, who sold him a 39k 2023 new Jeep and after everything else they added it came to 50K dollars. His payment was $832 dollars a month for a Vet who is on a fixed income. The sales rep then drove him to an insurance place that he “recommended”. I am not sure if they divulged to the insurance company that he was blind or not. We contacted the insurance company who had advised us that he was being charged $277 dollars a month. It was only for 25k and would not cover the vehicle past that point. Also, they listed him as the only covered person to operate the vehicle. Yes, an elderly blind, non-licensed driver is the only insured person for the vehicle. I called the dealership and asked for the GM, Coy to call me. Instead of contacting us, they called my father in law and asked him why? Why would I have an issue with selling a vehicle to a blind, 75 year old man who has mental issues? This place is highly unethical. I will be contacting anyone who will listen to this story. My father in law, doesn’t even want the car. This place will take advantage of you and your loved ones. Stay Clear!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I paid for a tire rotation that didn’t get done….
I paid for a tire rotation that didn’t get done…. I know it didn’t because the tires were in the place
I paid for a tire rotation that didn’t get done….
I paid for a tire rotation that didn’t get done…. I know it didn’t because the tires were in the place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Not Consistent
Salesperson was very helpful during the buying process but I was promised a second key would be mailed to me and now no one (including this salesperson) will return my calls or emails
Not Consistent
Salesperson was very helpful during the buying process but I was promised a second key would be mailed to me and now no one (including this salesperson) will return my calls or emails
- Customer service 2.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Finally after a month of waiting for them to get in to
Finally after a month of waiting for them to get in to get my pickup fixed they said bring it in they would get to it right away they didn’t have the part when I got there they’re were bought out so there changing ownership after 3 hours they said they got the wrong part xxxx poor place by my opinion there was someone there that had a oil change took 2 hours
Finally after a month of waiting for them to get in to
Finally after a month of waiting for them to get in to get my pickup fixed they said bring it in they would get to it right away they didn’t have the part when I got there they’re were bought out so there changing ownership after 3 hours they said they got the wrong part xxxx poor place by my opinion there was someone there that had a oil change took 2 hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Went to purchase a Chrysler 300 that they have online for
Went to purchase a Chrysler 300 that they have online for 28k upon going see the vehicle and ready to purchase that price became 31k when showed the online price they tell me that they just put that there until they inventory it but it’s in they system now but price still says the same online I’ll never shop there again beware of this place
Went to purchase a Chrysler 300 that they have online for
Went to purchase a Chrysler 300 that they have online for 28k upon going see the vehicle and ready to purchase that price became 31k when showed the online price they tell me that they just put that there until they inventory it but it’s in they system now but price still says the same online I’ll never shop there again beware of this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very deceptive.
Very deceptive. Salesmen completely lie just to get people in the store and then bam $15k worth of hidden fees. Horrible business model
Very deceptive.
Very deceptive. Salesmen completely lie just to get people in the store and then bam $15k worth of hidden fees. Horrible business model
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very deceptive.
Very deceptive. Salesmen completely lie just to get people in the store and then bam $15k worth of hidden fees. Horrible business model
Very deceptive.
Very deceptive. Salesmen completely lie just to get people in the store and then bam $15k worth of hidden fees. Horrible business model
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car