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|Sales||8:30 AM - 8:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||8:30 AM - 8:00 PM|
|Tue||8:30 AM - 8:00 PM|
|Wed||8:30 AM - 8:00 PM|
|Thu||8:30 AM - 8:00 PM|
|Fri||8:30 AM - 8:00 PM|
|Sat||9:00 AM - 8:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 3:00 PM|
As a loyal Dodge customer, we are currently considering trading in for a 2014 Jeep Sport. We visited with the salesman, Ernie, and he was calm and...
As a loyal Dodge customer, we are currently considering trading in for a 2014 Jeep Sport. We visited with the salesman, Ernie, and he was calm and direct. He didn't 'dis' other dealers. He was honest with what we already knew about the Jeep line. As we have 2 Dodge vehicles, we service them here. Quick and available service every time.
Steve Wray was professional and attentive. He helped us and we never felt pressured to buy. He was friendly, courteous and very knowledgeable. We ...
Steve Wray was professional and attentive. He helped us and we never felt pressured to buy. He was friendly, courteous and very knowledgeable. We had not purchased a vehicle in over 10 years and were not looking forward to the experience. Steve made us feel comfortable from the beginning. If it weren't for Steve we wouldn't have probably purchased a vehicle at this time. Thanks to both Steve and finance for your help.
Worst day experience at Lithia Dodge today. My wife and I bought a car from there at the end of the year. We were there for 5 hours that day and w...
Worst day experience at Lithia Dodge today. My wife and I bought a car from there at the end of the year. We were there for 5 hours that day and went back and forth on all kinds of numbers ranging from down payment to payment plans. I knew what we could spend and did not go any higher than that. When all was said and done, we paid $500 down on credit card and did a $1500 Check to be deposited a month later for a total of $2000. Fast forward to today and I get a call saying that we still owe $500 for our down payment. What?!?! They ask that we go in, and since I am out of town, My wife goes in with the two kids in tow. The finance guy makes her feel completely stupid saying that that is what our signature says We agreed to. Of course, staple to that signature page is the 3 other pages where we were going back and forth on the amounts to the point where the back of a page is written on. But my question is why would you let me leave the dealership if I didn't give the full payment down as promised with the new car? Something is totally fishy about this whole thing. By the end of it, Our 18 month old is screaming, black mascara is running down my wife's face because She knows what We agreed to and She handles our finances so She knows what we can afford. She give them a check for the amount, question their code of ethics and vow to never purchase a vehicle from there again. If the sales manager, Albert had simply said "You know what, I messed up, but you still gotta pay it" we'd have been more understanding. He passed the buck onto my wife and didn't admit fault. Poor show.