New 888-516-8310 Dealer Website
Used 888-431-1614 Email Dealer
Service 877-438-3985

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Reviews

Average Ratings

4.3
Average based on 84 reviews.
  • Great experience

    Miguel Perez got us exactly what we were looking for, in our price range. One of the easiest vehicles I have ever purchased. His professionalism m...

    Dealer Response

    Thank you so much for these kind words Jim! We are so happy to have had you as our guest! Miguel is fantastic! Purchasing a vehicle should not hav...


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    Miguel Perez got us exactly what we were looking for, in our price range. One of the easiest vehicles I have ever purchased. His professionalism mixed with a super friendly attitude made it great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for these kind words Jim! We are so happy to have had you as our guest! Miguel is fantastic! Purchasing a vehicle should not have to be painful. It should be fun and easy because At Patsy Lou, It's all about YOU!


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  • Sales Rep Dave Willheim

    This Salesman is very impatience need help in understanding the needs of the customer instead of trying to force a customer sign a bill of sale. ...

    Dealer Response

    Thank you for your feedback, Jake. Customer service is a top priority for our entire team and we never want you to feel like you aren't being prop...


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    This Salesman is very impatience need help in understanding the needs of the customer instead of trying to force a customer sign a bill of sale. Most people likes options, when deciding on a vehicle of their choice that they are buying , cost of vehicle is important but also what is best suited for the customer. It should be a win win situation for customer as well as the salesman. Because of this salesman, I will never do business with Dave. I know that there many good salesmen at Patsy Lou . This one needs help with social skills and patience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Jake. Customer service is a top priority for our entire team and we never want you to feel like you aren't being properly taken care of when you're looking for your new ride with us. We'll be sure to use your review to improve ourselves moving forward and we hope to have the chance to work with you again.


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  • Horrible customer service

    I inquired about a new Volt and asked a super simple question about their asking price. I got 6 or 7 e-mails from them afterward, NONE of which an...

    Dealer Response

    We're sorry to hear you were disappointed with the experience you had with our dealership. Customer service will always be one of our team's highe...


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    I inquired about a new Volt and asked a super simple question about their asking price. I got 6 or 7 e-mails from them afterward, NONE of which answered my question. I replied and asked the question AGAIN at least 3 more times, and was told "they would check into it" and "they would take it to the manager" and yet two weeks later, STILL NO ANSWER. I don't know how they sell ANY cars with this kind of attitude, but I found a great deal 2 hours away from me, from a dealer willing to discuss over e-mail, and bought from them.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We're sorry to hear you were disappointed with the experience you had with our dealership. Customer service will always be one of our team's highest priorities and we never want you to feel like we haven't answered any questions you might have. If you would like to discuss anything else about your interactions with our team, please reach out to Brian Compton at 810-600-3336 when you have a moment and he will be happy to speak with you. Thank you.


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  • Poor service

    I contacted the dealership about a car I never heard back from anyone. Very disappointing.

    Dealer Response

    We're sorry to hear you are disappointed with your experience so far. Customer service is one of our highest priorities here at Patsy Lou and we n...


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    I contacted the dealership about a car I never heard back from anyone. Very disappointing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We're sorry to hear you are disappointed with your experience so far. Customer service is one of our highest priorities here at Patsy Lou and we never want you to feel like we've forgot about you. Please reach out to Brian Compton at 810-600-3336 at your earliest convenience and he will be happy to help. Thank you for your feedback and we hope to hear from you soon.


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  • Amazing Experience @ Patsy Lou

    I wasnt excited about getting a car... It showed all over my face. I didnt think they would approve me. But my car salesmen Barian Vaughn stayed p...

    Dealer Response

    We were happy to help, Patrice! Our team will always be looking for ways to help you get into the car you were searching for. Please don't hesitat...


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    I wasnt excited about getting a car... It showed all over my face. I didnt think they would approve me. But my car salesmen Barian Vaughn stayed positive the whole time. He was patient and kind and very helpful and knowledgeable. Also the finance manager did a great job.. My experience was amazing I have 2016 GMC Terrain.. Never thought I would ever drive a brand new vehicle and these guys made it possible for me... Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We were happy to help, Patrice! Our team will always be looking for ways to help you get into the car you were searching for. Please don't hesitate to give us a call if you need anything else. Thank you!


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  • Alex Clark/Our FANTASTIC Salesman

    We wanted to let Alex Clark our salesman know that we will always be customers to him and only him! His knowledge and professionalism makes a perf...

    Dealer Response

    Thank you for your kind words! We're so happy to hear that you had such an awesome experience with Alex. If you have any questions about your new ...


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    We wanted to let Alex Clark our salesman know that we will always be customers to him and only him! His knowledge and professionalism makes a perfect combination for the perfect salesman that ANYONE would be happy to work with! If everyone that worked at Patsy Lou was as good as he is - the company world be a huge success, Thank you Alex!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We're so happy to hear that you had such an awesome experience with Alex. If you have any questions about your new ride, feel free to reach out to Alex or anyone else on our team and we'll be here to help. Thanks again!


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  • Great experience.

    I usually dont like dealing with car dealers but at Patsy Lou we had a great experience. No issues at all and we got a very good deal on a trade i...


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    I usually dont like dealing with car dealers but at Patsy Lou we had a great experience. No issues at all and we got a very good deal on a trade in and purchase of a used car. Jeff was awesome to work with!! Thanks Jeff and Patsy Lou.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • service is very good

    Mr Perez was very helpful..I have bought 2 cars from him and will be coming in for another in the next few months


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    Mr Perez was very helpful..I have bought 2 cars from him and will be coming in for another in the next few months

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Overall buying experience

    A shout out to the best employee that Patsy Lou has.....Miguel Perez! My family and I have purchased several vehicles from Patsy Lou with Miguel a...


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    A shout out to the best employee that Patsy Lou has.....Miguel Perez! My family and I have purchased several vehicles from Patsy Lou with Miguel as our salesman. Time & time again, Miguel ALWAYS goes out of his way to make our buying experience a positive one. Thank you Miguel for being not only the best salesman, but for being our friend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service department was the best!

    Young man by the name of Todd Helped with my vehicle, by far the best service I've ever received from a car dealership. Very knowledgeable and got...


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    Young man by the name of Todd Helped with my vehicle, by far the best service I've ever received from a car dealership. Very knowledgeable and got the job done! Thank you Todd and Patsy Lou!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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