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Reviews

Average Ratings

4.5
99 lifetime reviews.
  • Great experience

    Miguel Perez got us exactly what we were looking for, in our price range. One of the easiest vehicles I have ever purchased. His professionalism m...

    Dealer Response

    Thank you so much for these kind words Jim! We are so happy to have had you as our guest! Miguel is fantastic! Purchasing a vehicle should not hav...


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    Miguel Perez got us exactly what we were looking for, in our price range. One of the easiest vehicles I have ever purchased. His professionalism mixed with a super friendly attitude made it great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for these kind words Jim! We are so happy to have had you as our guest! Miguel is fantastic! Purchasing a vehicle should not have to be painful. It should be fun and easy because At Patsy Lou, It's all about YOU!


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  • Amazing experience

    I had a great experience at Patsy Lou when getting my 2017 Silverado. I was greeted right when I walked in and offered water and a tour. They were...


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    I had a great experience at Patsy Lou when getting my 2017 Silverado. I was greeted right when I walked in and offered water and a tour. They were very helpful with everything I asked for and made my first purchase a great experience. The staff was very helpful and welcoming and knowledgeable about any questions I had. I am completely satisfied with my time at Patsy Lou and would recommend them to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Would not go back!

    My husband and I went to pasty Lou with leasing a 2017 SS camaro in mind. Everything was great until they showed us their numbers. The payment wa...


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    My husband and I went to pasty Lou with leasing a 2017 SS camaro in mind. Everything was great until they showed us their numbers. The payment was astronomical and the only way we could get it lower was by putting 3,000-5,000 down. We ended up going to another dealer leased the same car with a few more bells and whistles for hundreds less a month and NO money down!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service!

    Patsy Lou Chevrolet Service Department is top notch. I purchased my Silverado HD from this dealership, and always have my routine maintenance don...


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    Patsy Lou Chevrolet Service Department is top notch. I purchased my Silverado HD from this dealership, and always have my routine maintenance done here. Joel was especially helpful during my routine 4-wheel drive service, LOF, tire rotation, and detailing. Based on time required to complete service, they even provided a loaner. Thanks Guys!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Chevrolet Trax

    Aside from the huge inventory to choose from, the staff and personally of the dealership was upbeat and friendly. The young man that sold me a ve...


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    Aside from the huge inventory to choose from, the staff and personally of the dealership was upbeat and friendly. The young man that sold me a vehicle wanted to ensure that all of my vehicle dreams came true! Austin was friendly, fun, and such a good salesman. I have much respect for him, he was honest and upfront. Thanks for my new TRAX... I LOVE IT

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great, easy and fast service!

    I couldnt be happier with my new vehicle, and the service i recieved!! Thank you Sean and Carlos for all your help. You guys were great!


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    I couldnt be happier with my new vehicle, and the service i recieved!! Thank you Sean and Carlos for all your help. You guys were great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BAD CUSTOMER SERVICE

    I wanted to get a gas efficient car quickly for a new job. I buy a new car every 2 to 3 years and tried to try Patsy Lou. I went in to ask questio...


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    I wanted to get a gas efficient car quickly for a new job. I buy a new car every 2 to 3 years and tried to try Patsy Lou. I went in to ask questions and had my car appraised for value. I was told that they would look into it and call me. I have not heard anything after calling sales and even the management. I will never go back.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Will never buy from again!

    This was by far the worst experience I've ever had buying a car! We went in and some kid came to us. We had an appointment to see a specific car. ...


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    This was by far the worst experience I've ever had buying a car! We went in and some kid came to us. We had an appointment to see a specific car. When we got there he said the car was gone. After arguing with him he did find the vehicle we wanted. We did end up purchasing that specific car. It was everything I wanted but the experience after was horrible. He didn't even know the price of the vehicle. He begged us to do financing with them so we did and they never even told us who the financing was through. After taking the vehicle we had to call continuously to get our plate. We had a temporary on it and when that day came I called and they said if I got pulled over it'll be OK not to worry. Well sorry I don't have time to get pulled over! They took their time putting the paper work through and then we found out the guy we bought the car from was fired. Lord only knows what for. Then when it was time for our payment we still had nothing on our loan!!! We saw it was through PNC so we had to go to the bank to figure out what was going on! They actually told us they are thinking about pulling out of Patsy Lou because they are so slow with getting paper work through and everyone is unhappy with them!! I was also promised another key since there was only one with it and I again had to hound them and had to go up there at a specific time to get it done. Then a month and a half after we bought the car we had to go back and sign out warranty paper that they forgot to have us sign!!!!!! I love my vehicle but will NEVER buy from them again!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome Service!

    My husband and I just went to Patsy Lou to follow up on a card we received from them asking to trade in our current vehicle. We didn't think we wo...

    Dealer Response

    We were more than happy to help you find a new ride for the New Year, Kristina! If you have any questions for our team about your new vehicle, ple...


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    My husband and I just went to Patsy Lou to follow up on a card we received from them asking to trade in our current vehicle. We didn't think we would be able to due to us trying previously at a different dealership and was turned down. Austin Jackson was the salesperson that would not give up until we had a new car that day. They were a real blessing in disguise and now I have a safe, reliable vehicle for me and my family to ride in the New Year in! Thanks again Austin and Patsy Lou Chevrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We were more than happy to help you find a new ride for the New Year, Kristina! If you have any questions for our team about your new vehicle, please don't hesitate to stop back in and we'll be here for you. Thank you!


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  • Awesome Service!

    My husband and I just went to Patsy Lou to follow up on a card we received from them asking to trade in our current vehicle. We didn't think we wo...

    Dealer Response

    We were more than happy to help you find a new ride for the New Year, Kristina! If you have any questions for our team about your new vehicle, ple...


    Show Full Review

    My husband and I just went to Patsy Lou to follow up on a card we received from them asking to trade in our current vehicle. We didn't think we would be able to due to us trying previously at a different dealership and was turned down. Austin Jackson was the salesperson that would not give up until we had a new car that day. They were a real blessing in disguise and now I have a safe, reliable vehicle for me and my family to ride in the New Year in! Thanks again Austin and Patsy Lou Chevrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We were more than happy to help you find a new ride for the New Year, Kristina! If you have any questions for our team about your new vehicle, please don't hesitate to stop back in and we'll be here for you. Thank you!


    Hide Full Review