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Southern Trust Auto Group

(69 reviews)
Visit Southern Trust Auto Group
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
(407) 347-6549 (407) 347-6549

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Trust Auto Group from DealerRater.

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New truck - yay

After previewing dealers lot for a vehicle and doing a test drive...Actual time spent on the approval---financing---and all the administrative paperwork------- ABOUT AN HOUR. Bing bang and a boom. Very professional yet laid back and not pushy. Jeff Hayden - professional, courteous, and fun. A very good salesperson. I do not have the best credit. But they got er done and at very reasonable rates. Thank you Southern Trust. I will recommend this place as a definite go to place. Bob F-150 SCab 4X4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob, thank you very much for the kind words. It was great meeting you. We are glad you had a great experience with Southern Trust Auto Group. Thanks again for your business!

lack of communication

Lack of communication. No follow up, puchased one car there but will not purchase anything else from them. Life goes on and on and on.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

It is our goal to follow up after every purchase. Your business is much appreciated and if there is anything we can do please let us know. Thank you.

Best car buying experience I have had Ever!

I have bought many cars in my life time . SOUTHERN TRUST IS ONE OF MY BEST EXPERIENCES. Very pleased with how smooth transaction went. No pressure felt as if we were family! BEST PRICES IN 50 STATES I WAS LOOKING FOR 6 MONTHS ON CARS.COM Nissan GT-R Premium best deal ever! I will be recommending southern trust to every one I know! Thanks to Chris he made my day cheers! Erik

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Working with customers like you makes our job easy. Thank you for your business and the glowing remarks. Enjoy your new GT-R and we look forward to helping you, your friends, and family. Thanks again, the Team at Southern Trust.

Great Service Quality Used!

Had to let my old truck go and change over to something that doesn't cost too much in fuel. Long commute from home to work. Prius is very accommodating. Overall, good experience at the dealership through the whole process. Jayce has been pretty helpful. Happy with my new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your business. It was a pleasure meeting you and glad your getting excellent gas mileage in your Prius!

Black 2010 Ford Flex Purchased

Chris and Jeff were very professional. I searched several dealerships for the vehicle and it was available. The purchase process was quick and convenient. I was in and out within two hours. This is superior customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mr. Bruton. We appreciate the opportunity you gave us to help with your new Flex purchase.

Great Service

customer service was great and they made the process really easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rossell, enjoy your new G35!

Honda S2000 Purchase

Great Experience!! They treated me great and straight to the point. Sales rep was awesome, got me a great deal and I drove out with the car I wanted. Thanks guys and I'll make sure to send anybody looking for a car your way. Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Gil. It was great meeting you! Enjoy your Honda S2000!

Volvo Purchase

After visiting several dealerships and scanning the internet I found exactly what I was looking for at this location. The guys working at this dealership are friendly and knowledgeable,. We looked at several cars before I found the one I wanted. Closed the deal the same day and with zero issues. I'm a happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and the kind words. We really appreciate it.

A dealership you can trust.

From my first step on the car lot, my treatment given by the staff at Southern Trust Auto Group was wonderful. I went in looking for a vehicle found on Cars.com and ended buying it. They showed me others cars as comparison, but my original choice was the best. My plans to take this car to an independent mechanic was well received and encouraged. The operation at Southern Trust Auto Group was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sam, with over a thousand places to buy a car we cant thank you enough. But to buy a car and take the time to write a review to promote our business is complimentary beyond words....THANKS

Best Used Car Dealer in Central Florida

These guys ROCK! I have purchased many used and new cars and trucks over the years. I have never had a better buying experience anywhere. Very honest and attentive. No pressure! TOP NOTCH inventory. I am a Salesman and drive a 4 county area in Central Florida. I shopped for over three months for a trade. This dealership captured my attention at first because of the selection of inventory however after making contact I was won over by their willingness to work with me as I had an unusual trade in. A Pro Street Car project that was not completed, a trailer to haul it on and a SUV that had a lot of miles on it. The majority of Dealers I contacted were not at all interested in working with me. Southern Trust went the extra mile to help me get into a used low mileage Corvette and a really clean Toyota for my work car. I couldn't be happier! I now recommend S.T.A.G. to my customers, family and friends as often as I can. I want them to see what a great group of car/truck people can do. What an awesome Experience! They will be my go to dealer for all of my future purchases! Do not buy until you visit their Dealership. You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scotty, people will think you made that up...lol we treat our customers as if its the last one on the planet. You certainly had a tough scenario but we are grateful that you gave us the opportunity.