Reviews

Average Ratings

3.8
15 lifetime reviews.
  • Very helpful getting me the truck I wanted

    Purchased a new Tacoma from this location. Very friendly and helpful staff. They even transferred the exact truck I wanted (a manual transmission ...


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    Purchased a new Tacoma from this location. Very friendly and helpful staff. They even transferred the exact truck I wanted (a manual transmission Tacoma sport in the blue) from another location and delivered it to my home, as I didn't have someone available to drop me off at the dealer to pick up the truck. Very pleased with their service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a car!

    The sales team was very friendly and willing to help me out even though my work schedule had them staying at the dealership late. They worked with...

    Dealer Response

    Great to hear we are able to help. Thanks again for your business.


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    The sales team was very friendly and willing to help me out even though my work schedule had them staying at the dealership late. They worked with what I wanted and I feel great about buying from Toyota of Pullman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Great to hear we are able to help. Thanks again for your business.


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  • Great experience!

    The store is clean and accommodating and the staff were friendly and easy to work with. I never felt the pressure to buy anything and they worked ...


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    The store is clean and accommodating and the staff were friendly and easy to work with. I never felt the pressure to buy anything and they worked with all of my concerns

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service great yet a little pricey.

    They got me in at a moment's notice to service my pickup, and they did so very quickly. However, the job (a 10 minute fix for the technician) was ...


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    They got me in at a moment's notice to service my pickup, and they did so very quickly. However, the job (a 10 minute fix for the technician) was paid on a full hour basis (it was parked in the lot for 50 minutes before I was contacted) at $100 to attach a vacuum hose to a solenoid. I asked for a diagnostic, yet they charged me for full repair without consulting me first on the issue (which I could have easily fixed had they informed me of the issue). Just another example of a monopolistic pricing model at work in a rural community. I needed their service and they exploited my demand. Not happy with the price, but I did not argue, as they were very kind. However, be very conscientious of their pricing schemes. They are the only Toyota dealership in the Moscow-Pullman area.... $$$$$ (may as well burn it).

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Amazing Filled all my needs

    Great Service. I'm new to the area and I needed a AWD car. They helped me get in a used car that was very reasonable and I enjoyed my buying exper...


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    Great Service. I'm new to the area and I needed a AWD car. They helped me get in a used car that was very reasonable and I enjoyed my buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Get service here, but buy your car somewhere else

    I have serviced two Toyotas through Pullman Toyota. Very impressed. Fast service, no drama, and fixed right. Unfortunately, my two attempts to buy...


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    I have serviced two Toyotas through Pullman Toyota. Very impressed. Fast service, no drama, and fixed right. Unfortunately, my two attempts to buy a car here were awful. The sales team plays all kinds of pricing games and won't give you a straight answer. Get service here, buy elsewhere.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Honest and Fair

    I did a lot of shopping around before I decided to buy from these guys so I knew what a fair price for the truck I wanted was. I got a great deal ...


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    I did a lot of shopping around before I decided to buy from these guys so I knew what a fair price for the truck I wanted was. I got a great deal and couldn't be happier with the whole experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Experience

    Overall great experience both buying a new-to-me car and getting it serviced. Very friendly sales staff met me at the door. I wont go anywhere else.


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    Overall great experience both buying a new-to-me car and getting it serviced. Very friendly sales staff met me at the door. I wont go anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place

    I just moved to Lewiston about 3 months ago so I'm still getting familiar with the area and I decided to look up car dealerships. I looked up abou...


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    I just moved to Lewiston about 3 months ago so I'm still getting familiar with the area and I decided to look up car dealerships. I looked up about 5 different dealers and wanted to read their reviews online because it's always nice to get someone else's perspective and see who I'm going to be dealing with. When I looked up Toyota of Pullman's page, their reviews for the most part online were very poor so I assumed their dealership probably wouldn't be a good place to do business, but, I really wanted a Toyota so I figured I'd go there and just try and avoid everyone so I wouldn't have a bad experience similar to the several ones I read online for them. After going there, looking at vehicles and meeting some of the guys, I really don't know why their reviews online are so poor. They were all nice and not overbearing at all like you'd expect. The building itself is great too, easy to find. I didn't end up purchasing a vehicle but this place definitely caught me by surprise and I'll most likely be back. Thanks. - sarah

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Pleasant surprise

    I've heard some negative things about this dealership so I was hesitant to visit but decided to anyways just to look around. After meeting some of...


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    I've heard some negative things about this dealership so I was hesitant to visit but decided to anyways just to look around. After meeting some of the salesmen and managers, I have to say it was quite the pleasant surprise, everyone was really nice. The building was very clean as well.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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