Star Auto and Truck Sales

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 26, 2020

    I bought a car at Star Auto in Ramsey and when I had my mechanic look at it, he gave a list of things that needed fixing. I went back to Star Auto and... they sent me here to fix the issues. Guess what? I had to pay my mechanic to do the fixes, because nothing but changing 2 coolant lines was done by 901 Auto. I am very disappointed in the whole auto transaction. No one stood by their word!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2017

    ended up getting talked into buying my Chevy Cruz and really appreciate the awesome sale was the best decision ever! thanks guys and keep up the awesome... service!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Musicislife Thank you for trusting Star Auto and Truck with your purchase. We are glad you love it. let us know if we can help in the future. Happy m...otoring and stop by any time the coffee is always fresh and hot...

  • April 1, 2017

    Stopped in today to check out a used car. Bob was the salesman for me, he was upfront and friendly. Took the car for a test drive it performed ok and... i was interested but it had some minor mechanical concerns that many buyers wouldn't care about. We didn't come to a deal though, but mostly because I wasn't ready to make the purchase decision so I strait out lowballed him due to some minor concerns about the car and wanted to do some research. The total interaction today lasted about 25 min and it was nice not to waste each other's time today. Won't hesitate to check out another one of their cars.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jacob Thank you for stopping in and giving us the opportunity to help, please let us know if you would like to look at the car again after your rese...arch. Thank you for your time and your interest.

  • 4.0 out of 5
    February 16, 2015

    Bought a very nice car with very low milage from them! Very great price and lower then all of the local places selling the same vehicle with less miles.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for becoming part of our family. Enjoy the vehicle.

  • 3.0 out of 5
    June 7, 2014

    I looked at their inventory and found nothing which I was interested in. Did NOT talk with any salesperson

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    This is a local dealer maybe he had the right vehicle on his lot?? To funny come see what 26 years at the same location and our best advertisement... is repeat and referral customers is all about.

  • 5.0 out of 5
    December 7, 2013

    Just bought a 05 Frontier from Gene and Brian. Great guys, very friendly and had answers for every question asked. Very open and transparent, I didn't... get the "used car salesman" vibe from either of these guys. I would buy from them again, and i probably will.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kris, Thank you for your purchase and for your comments they mean a lot to us..

  • 5.0 out of 5
    November 24, 2013

    Saw 1993 Mercedes 500sl on line. Contacted the dealer directly and talked with the owner Gene. Very positive and helpful, knew car and knew history of... car. Was honest in description of car and it's ability to get me back home 450 miles in 8-15 degree temps. No hidden charges, straight forward deal. Picked up at the airport by courteous staff. Very friendly people to do business with. I would buy another car from them in a heartbeat. Thanks

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hope to see you again, Thank you

  • 4.0 out of 5
    June 29, 2013

    Star Auto really went the extra mile (I know, really bad auto pun) to put us in a vehicle at a price we could afford, and I couldn't be more grateful.... If you want a nice ride at a nice price, do check them out!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you gave us the opportunity to give you the car of your dreams at a price you wanted. Thank you

  • 5.0 out of 5
    January 7, 2012

    I took a flight from New York to Minnessota to see and possibly buy a vehicle i was interested.I spoke to them prior to my trip and they arrange to pick... me up at the airport about 25 minute drive to the dealership.When i saw the vehicle,it was exactly the way they describe it for me at the phone and pictures.That day there was a slight problem with the vehicle and could not be ready for my long trip back home due to i was driving back to New York.They paid for my hotel stay until the next day and the vehicle was ready,repaired for the long 22 1/2 hrs drive.This dealership and the whole crew were exceptional when it comes to Honesty,Integrity,Satisfaction and Value.They made my whole purchase experience pleasant and made my feel confident.If you are looking for honest people and a good used car, this place is the one to go.They are pleasant and check the vehicle again before its delivered to you.My experience with Star Auto & truck Sales is one to talk about for a lifetime.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    We love taking care of our customers, Thank you for you purchase and your time.

  • 5.0 out of 5
    October 29, 2011

    Ive purchased two vehicles from these guys,both times they were up front about the vehicles, and Ive had some service work done there and they were very... affordable and proficient,When the need arises, I will definatly go back there, Gene is an honest straight forward guy, and that who I like to do business with

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We hope to see you on your next auto needs. Thanks for the repeat family purchase.

View More Reviews