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Reviews

Average Ratings

4.3
116 lifetime reviews.
  • WBM went the extra mile for me

    I just purchased a used Range Rover from WBM of Arlington and I couldn't be happier. Alfonso and Tony worked really hard to earn my business and m...


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    I just purchased a used Range Rover from WBM of Arlington and I couldn't be happier. Alfonso and Tony worked really hard to earn my business and make sure I was happy with my purchase. And when my schedule changed and I showed up unexpectedly on a Sunday to pick up my car, Neima did an amazing job getting everything taken care of from scratch. He even helped entertain my kids during the process. The whole process was so much better than other dealers I've bought from in the past and other dealers I shopped at this time around -- next time I need a car I'm going straight to WBM.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good used car dealership

    I called and asked about a car, they had it in stock. Went to test drive it and agreed on a price. Got financing and a warranty. Paper work was fi...


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    I called and asked about a car, they had it in stock. Went to test drive it and agreed on a price. Got financing and a warranty. Paper work was filled out in less than an hour. Passed safety and emissions with no issues. The plates came just before the temp tags were up and everything was good.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never received a contact

    Requested information about a vehicle I was interested in purchasing. Never received an email from the dealership. It has been over 3 weeks now....


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    Requested information about a vehicle I was interested in purchasing. Never received an email from the dealership. It has been over 3 weeks now. Bad customer service

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Web sites update slow.

    Company was slow updating their external Cars.com, etc. web sites. Cars previously sold still appear as available.


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    Company was slow updating their external Cars.com, etc. web sites. Cars previously sold still appear as available.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • BMW X5

    Awesome experience with this dealership! My salesperson Antonio Ferrari was very professional and courteous. I will highly recommend WBM to anyon...

    Dealer Response

    I want to personally thank you very for taking the time and sharing your experience. Unfortunately, most people are too busy to give feedback (pos...


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    Awesome experience with this dealership! My salesperson Antonio Ferrari was very professional and courteous. I will highly recommend WBM to anyone looking to purchase a used vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I want to personally thank you very for taking the time and sharing your experience. Unfortunately, most people are too busy to give feedback (positive or negative). Positive comments such as yours are always encouraging and yes, we also appreciate it when we hear from customers that have had a less than perfect experience. When people take the time to let us know about areas where improvements are needed it helps us make positive improvements and that is always good for business. Very Kind regards, Ali Nezam


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  • Pictures are unreal

    This is the second time I go there to take a look at a vehicle and unfortunately the condition of the car is less then average from body scratches...

    Dealer Response

    Dear Sir or Madam, I want to thank you for taking the time to write about your experience. Truthfully unless businesses hear from customers such ...


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    This is the second time I go there to take a look at a vehicle and unfortunately the condition of the car is less then average from body scratches to the overall condition of the interior .... They are must be using a Hollywood photographer ! What a shame .....Just a waste of time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Dear Sir or Madam, I want to thank you for taking the time to write about your experience. Truthfully unless businesses hear from customers such as yourself, we would not be able to improve our quality of service or products. I want to assure you that we would never intentionally hide flaws, quite the opposite we go out of our way to take as many detailed pictures as possible. In addition, we encourage our customers to take our vehicle for extended "test drives" and allow them the opportunity to have the vehicle pre-purchase inspected at a service facility of their own choosing prior to purchase. When possible we even deliver the vehicle for such inspections to the facility of your choice free of charge. You will my personal contact information below and when you have a free moment please send me a line or call me. I am looking forward to hearing from you. Very Kind regards, Ali Nezam W B M of Arlington 3210 N. 10th Street Arlington VA 22201 Email: a.nezam@wbminc.com Web: www.wbminc.com


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  • Great Pur chase

    Second purchase from WBM. Great staff, great customer services. I worked with Antonio Ferrari on my last purchase. I got an amazing deal, and sp...


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    Second purchase from WBM. Great staff, great customer services. I worked with Antonio Ferrari on my last purchase. I got an amazing deal, and spent maybe 2hrs max at the dealership. All my questions were answered, I got an extended warranty and I'm very happy with my purchase. Thanks! I def recommend this dealer and will be back to buy again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good experience in purchasing my car

    I truly believe that buying a car is what you make of it. If you're prepared and you know what you want, then you'll have a good experience. With ...


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    I truly believe that buying a car is what you make of it. If you're prepared and you know what you want, then you'll have a good experience. With that being said, I feel that the folks at WBM of Arlington did great job in keeping this as a smooth and easy experience. I dealt mostly with Antonio and the general manager Tony and can say that both men were very helpful in this process. Tony even gave a great assist at the 11th hour when I had a mix-up at my financing office. But because of his help, I was able to get exactly what I wanted. I do certainly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying my car

    Antonio made the entire process smooth and easy for me to purchase my car. He made sure I understood everything and how the process will work. Eve...


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    Antonio made the entire process smooth and easy for me to purchase my car. He made sure I understood everything and how the process will work. Everyone was nice and friendly. He made sure he had the car I wanted ready for me when I arrived. If you are looking for a new or used car I recommend going to WBM. Antonio was GREAT!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Repeat Customer

    Mr. Antonio Ferrari was awesome this is my 5th car I purchased from this dealership need I say more!


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    Mr. Antonio Ferrari was awesome this is my 5th car I purchased from this dealership need I say more!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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