Jack Giambalvo Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
106 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 20, 2019

    Awesome experience from start to finish. Very professional and knowledgeable staff. The finance manager got my daughter a great rate even though she was... a first time driver. We would definitely recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to see that you found our staff to be so professional and knowledgeable. We strive to provide excellent customer service every day. See y...ou soon!

  • 5.0 out of 5
    May 19, 2017

    bought my first car there in 1994, and I am still buying there every 2 years since. Never had a bad thing to say about this group. from the service department... to the sales people. Lance, Joel, Bob all very knowledgeable about all the GM products and will speak to you like a real friend not trying to upsale everything and I am always treated with smiles. Feels like I'm at a country club with all the happy people there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2016

    From making the phone call to secure my appointment to picking up my car once it was finished, went very well. I appreciate that Ben saw me through my... appointment - scheduling through follow-up. My repairs seem to be great! Appreciate the professionalism.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2015

    was fast, professional and repair/replacement took care of problem. Facility looks good and staff friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2015

    Excellent and prompt service as always. They even honored a coupon which had expired! I especially like the service door opening when I drive up and being... greeting promptly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2015

    I was completely satisfied with the way I was cared for in your business. My truck was completed in the time I was told,and the friendly team you have... is Great. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2015

    Great staff. Personable, friendly, prompt service. Probably the best service dept. & dealership I have dealt with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2015

    QUICK AND EXCELLENT WORK WAS PERFORMED BY THE SERVICE DEPARTMENT IN AND OUT IN AN HOUR GREAT JOB

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2015

    I had my van inspected, new tires put on, and front end alignment. My van was finished within the promised time frame. Ben was very easy to work with... The waiting room is clean & comfortable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 2, 2015

    Great Service Dept!!!!! If I need to have my Buick Lacrosse serviced Jack Giambalvo service is where I want to go!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews