Brodhead Chevrolet Buick Inc

New 866-455-7972 Dealer Website
Used 866-455-7969 Email Dealer
Service 866-455-8241

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.9
Average based on 8 reviews.
  • Great Service!

    I had a great experience with this dealership. They did not push me into making a decision that I wasn't 100% sure about, which is hard to find at...


    Show Full Review

    I had a great experience with this dealership. They did not push me into making a decision that I wasn't 100% sure about, which is hard to find at a dealership! My salesperson, Kayla was so helpful! She answered all of my questions and gave me all her contact information in case I needed more help after I left. She was so friendly, and always checks up on me to make sure I am not having any problems! I will always purchase here!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible Experience!!

    I drove 30 miles this morning getting to the dealership to look at a 2016 Camaro on sale before going to work. The salesman I had talked too wasn'...

    Dealer Response

    Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable fee...


    Show Full Review

    I drove 30 miles this morning getting to the dealership to look at a 2016 Camaro on sale before going to work. The salesman I had talked too wasn't there, but was helped by another who later I found out was from the dealership that owns this one. As I asked questions the salesman told me he didn't have all the info on special cars. I was allowed to open it up, look inside, sit in it and start it. The new car had a miss as it idled. When I asked about it, was told they didn't put much gas in the car that's why the engine had a miss. I'm a mechanic, I know better. When I asked if the 252 miles on it was all from test driving, his reply was the shop guys like driving it. So I asked if it was driving the car or beating it, all he did was smile and say he couldn't answer. When I asked to test drive it, I was told they wouldn't let me test drive a special car like this unless he had purchase commitment from me. What a joke! That guy just lost my business for the Broadhead dealership and it's owner dealership. I will let everyone know about my experience and humiliation from this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable feedback we would be unable to improve, so thank you for letting us know there was an issue. We will continue to work to provide top notch customer service so we can hopefully earn your business in the future.


    Hide Full Review
  • Service Department is Excellent

    I had recently serviced my 2013 Buick Enclave and as always was more than pleased with my service visit, it was an unfortunately unexpected visit,...

    Dealer Response

    Hi Scott, it's our pleasure to provide top quality service and we're pleased to hear that your experience reflected this dedication. Thank you for...


    Show Full Review

    I had recently serviced my 2013 Buick Enclave and as always was more than pleased with my service visit, it was an unfortunately unexpected visit, but they were able to get my vehicle in right away and provide me with a loaner for the duration of my repairs. They were very prompt and even went above and beyond the normal expected service at the time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Scott, it's our pleasure to provide top quality service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to leave us a review. We appreciate your business and we look forward to seeing you soon. Have a great day!


    Hide Full Review
  • Mustang

    Worth the trip. Friendly honest people made it a good experience. Drove over 100 miles and would do it again.

    Dealer Response

    Thank you for taking the time to leave your feedback. We appreciate your business, and are pleased to hear that you had a great experience. We lo...


    Show Full Review

    Worth the trip. Friendly honest people made it a good experience. Drove over 100 miles and would do it again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave your feedback. We appreciate your business, and are pleased to hear that you had a great experience. We look forward to seeing you again. Have a great day!


    Hide Full Review
  • Donald L Derus

    Bought a truck here in 2011, in 2015 all rims leaking air due to corrosion under the tire bead. Brodhead said too bad as the warranty is over and ...


    Show Full Review

    Bought a truck here in 2011, in 2015 all rims leaking air due to corrosion under the tire bead. Brodhead said too bad as the warranty is over and we are not going to loose money. Absolutely no help whatsoever. Asked the service manager to have GM rep call me 2 months ago and as of yet no call so I am certain he blew me off also. Buy you vehicle elsewhere as I rather doubt that you would get any help outside of warranty here. Also no help from GM on this problem, told it was because I was driving in Wisconsin. Also that this is fair ware and tear for a 4 year old GM vehicle. They also told me they wee in business to make money not give it to me. Don't do business here and better yet buy a non GM vehicle as their vehicles apparently aren't made for Wisconsin.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fast, quality service.

    I recently had my car services with and oil change and tire rotation. They were able to give me an appointment that worked for my schedule. The wo...


    Show Full Review

    I recently had my car services with and oil change and tire rotation. They were able to give me an appointment that worked for my schedule. The work was done quickly and exactly as I had requested. Everyone that I dealt with was very courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New truck purchase

    We shopped around for quite awhile before realizing we couldn't find a better price. Ended up purchasing a new Silverado from Jeff Peterson at Bro...


    Show Full Review

    We shopped around for quite awhile before realizing we couldn't find a better price. Ended up purchasing a new Silverado from Jeff Peterson at Brodhead Chevrolet-Buick and it was the best experience ever. Jeff was very knowledgeable and patient with the process. After the sale we then were introduced to both the service and parts manager as well as the general manager. We will definitely be going back for our next purchase as well as any service or parts.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Used vehicle purchase

    Went to Brodhead Chevy Dealer looking for a used vehicle, they were very friendly, helpful and gave me a tour of the service dept. which was very ...


    Show Full Review

    Went to Brodhead Chevy Dealer looking for a used vehicle, they were very friendly, helpful and gave me a tour of the service dept. which was very interesting. If and when I do get a new vehicle, it will be from this dealership. Was treated with respect and was not pressured to buy a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review