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Hillsboro Ford TX

(221 reviews)
Visit Hillsboro Ford TX
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (877) 883-2664 (877) 883-2664
Used (877) 890-6837 (877) 890-6837
Service (877) 886-8386 (877) 886-8386

Inventory

See all 304 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2019.
Hillsboro Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Hillsboro area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 404 Southwest IH 35, Hillsboro TX, 76645. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes.

Service center

Phone number (877) 886-8386

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillsboro Ford TX from DealerRater.

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xx xx xx, Usual / Normal service was provided, normal

xx xx xx, Usual / Normal service was provided, normal service, new tires ... xx xx xx

xx xx xx, Usual / Normal service was provided, normal

xx xx xx, Usual / Normal service was provided, normal service, new tires ... xx xx xx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Gabby was a pleasure to deal with.

Gabby was a pleasure to deal with. Up front and honest and not pushy at all. SHOP WITH Gabby!

Gabby was a pleasure to deal with.

Gabby was a pleasure to deal with. Up front and honest and not pushy at all. SHOP WITH Gabby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Gabby was wonderful!

Gabby was wonderful!!!! She’s new to the business but a fast learner. She picked up where our other salesman left off ,since it was his day off, so it started out as a challenge. She did great! Best of luck to you Gabby! It was great meeting you!

Gabby was wonderful!

Gabby was wonderful!!!! She’s new to the business but a fast learner. She picked up where our other salesman left off ,since it was his day off, so it started out as a challenge. She did great! Best of luck to you Gabby! It was great meeting you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very easy to work with.

Very easy to work with. Was able to get what I wanted with no problems.

Very easy to work with.

Very easy to work with. Was able to get what I wanted with no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very friendly and family oriented.

Very friendly and family oriented. Hillsboro Ford makes the vehicle as easy as possible and in a very professional manner.

Very friendly and family oriented.

Very friendly and family oriented. Hillsboro Ford makes the vehicle as easy as possible and in a very professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This was an awesome dealership and Shawn was pretty

This was an awesome dealership and Shawn was pretty awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my request while I rode in the back seat and showed me all the different modes the vehicle could do and after I purchased it, he even drove me home. The manager was amazing too and very patient with me and friendly. Shawn makes good coffee too!!!!

This was an awesome dealership and Shawn was pretty

This was an awesome dealership and Shawn was pretty awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my request while I rode in the back seat and showed me all the different modes the vehicle could do and after I purchased it, he even drove me home. The manager was amazing too and very patient with me and friendly. Shawn makes good coffee too!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best customer service anyone could ever ask for.

Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk service person- he helps customers in person in lobby or parking lot. He and his staff are amazing and a blessing

Best customer service anyone could ever ask for.

Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk service person- he helps customers in person in lobby or parking lot. He and his staff are amazing and a blessing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was a very quick purchase for me.

This was a very quick purchase for me. They had great inventory and very good pricing. Roberto my sales rep was very helpful and answered all my questions. I would definitely recommend this dealer to family and friends.

This was a very quick purchase for me.

This was a very quick purchase for me. They had great inventory and very good pricing. Roberto my sales rep was very helpful and answered all my questions. I would definitely recommend this dealer to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Never returned my call.

Never returned my call. I called again and I was told they do not sell to out of state customers.

Never returned my call.

Never returned my call. I called again and I was told they do not sell to out of state customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We're sorry for the confusion and for any frustration you've experienced. To clarify, we frequently do business with out-of-state customers and genuinely value their interest. However, we do have a policy against accepting outside financing from customers located out of state. This policy exists due to the unique challenges small dealerships face when working with external financing institutions from other states. These challenges include varying lending regulations, increased paperwork, prolonged approval processes, and complications regarding title processing and lien releases. As a smaller dealership, these complexities can significantly delay the transaction process and may affect our ability to provide the quality and efficient service our customers deserve. We apologize if this policy was not clearly communicated and appreciate the opportunity to explain. If you have any further questions or would like assistance exploring alternative financing solutions, please feel free to reach out.

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As usual your dealership goes above & beyond to service

As usual your dealership goes above & beyond to service their customers. They treat their customers so well.

As usual your dealership goes above & beyond to service

As usual your dealership goes above & beyond to service their customers. They treat their customers so well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 222 reviews