Henson Chevrolet Buick GMC

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 14, 2019

    Great people, felt welcomed, and was treated like family...Definitely recommending other people to check out this dealership. Thank you for helping out... your and other surrounding communities

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review!

  • 1.0 out of 5
    September 10, 2019

    I thought this was a discount dealer,could not even get response about discounted price. Must be relieing on past reviews and public opion. don t waste... your time

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • May 11, 2015

    I found a 2015 Ruby Red 4x4 Limited Expedition online in the extended inventory of my local dealer but they were unwilling to acquire it for me. I traced... it to Henson and called to schedule a test drive only to find out it hadn't arrived yet. They promised to call when it came in. I checked I a week later and they still had the note to call me when it arrived. I got the call a few days later first thing in the morning and drove up that afternoon. The process was easy and straight forward and I drove home my new SUV just a few hours later. The staff was friendly and helpful. This is the second loaded Expedition I purchased from Henson and I am sure it won't be the last.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    May 20, 2019

    Will never go back to this place was told by the salesman that we had a done deal and that I would be driving off with a new truck and that was a lie it... was never a done deal don’t trust theses people

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 11, 2019

    The staff is awesome. Especially Linda in service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

  • 5.0 out of 5
    February 21, 2019

    MADE AN APPOINTMENT AND WHEN I TOOK MY CAR IN THEY IMMEDIATELY TOOK IT BACK FOR SERVICE. THEY CALLED ME WHEN IT WAS READY WHICH WAS IN ABOUT 2 HOURS .... VERY PLEASED WITH SERVICE.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

  • 5.0 out of 5
    March 23, 2018

    Regular maintenance was all that was required. All was done in a timely manor.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Shirley, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was ...so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Derek Scott, GM/Chevrolet, (936)-348-2677, derek_scott@hensonmotors.com

  • 4.0 out of 5
    August 1, 2017

    It took time to find out what the problem was, get the insurance people to look at the trruck and then order the part. The truck works fine now.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 12, 2017

    Went by for estimate on brake repair..the mechanic showed me the tolerances left (which were small)..both he and Vernon (Service Mgr.) worked with me.... I have rehab on my ankle tomorrow and wanted to leave vehicle. Vernon very graciously offered a loaner to go for the 5 hour repair. Clinic about 2 miles away and that way I can pick up some lunch. Now that's the way to get repeat customers !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ronnie, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that our staff was able to repair your car t...o your standards. We look forward to your continued business! Best Regards, Brian Creighton, GM, brian_creighton@hensonmotors.com, 936-348-3618

  • 5.0 out of 5
    April 12, 2017

    Sales experience through Jodie Roush Excellent!Paperwork went well and fast. Very impressed with Jodie, it has been my 3rd vehicle through her. Very Patient,... knowledgeable and studious to find the vehicle I wanted. Never Lose Jodie. Shes an Asset to any business deal! Thanks again Jodie, Henson family!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, thank you for the perfect review! We are glad to know that Jodie was patient and knowledgeable during your visit. We look forward to assisting y...ou with your future sales and service needs. Best Regards, Brian Creighton, GM, brian_creighton@hensonmotors.com, 936-348-3618

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