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Update...I wrote a review below and since then, they noticed it and the gentleman called to say he was sorry, had gotten busy and misplaced my number or... something. The next day I got a phone message apology and some texts of pics of the vehicle.....to take accoutability like that and try to make it right says something about the character of the dealership staff. Not sure if I will make the purchase I was originally interested in but I will keep them in mind for sure now as I keep searching
Wanted to buy a 2010 Toyota Rav4, contacted the dealership and spoke with a guy in used sales named "Dwayne". They only had a stock photo of the car... posted so I asked for even just 2 or 3 pictures of it to be emailed to me. I was a serious buyer and told him I'm not even financing I have cash on hand. No email 5 hours later. Called back and "Dwayne" answered again. I asked him about the photos and said "look I just want to get an idea of what the vehicle looks like, what condition, even ONE photo side shot would help if you could text that to my phone." He said "Yeah no problem I'll get those to you right away"....no text, no email, no phone calls. HORRIFIC customer service even if their prices do seem fair.
Excellent experience overall. Everyone was helpful & friendly, from the Internet manager who responded to my inquiry to the sales and finance team who... all congratulated my family & me on our purchase. Richard West was our salesperson and he was incredible from day one. He was open, honest, straight forward and made the drive down from Peoria well worth it. I HIGHLY recommend Green to anyone looking to buy a new or used vehicle. You won't be disappointed.
Thank you for your review! We hope that because of your experience here you will come back to see when the time is right for you to purchase your next... vehicle. We would also appreciate it if you would let others know about your experience and let them know about our great selection we have at Green!
Needed a specific vehicle right now. Car was delivered in 2 days.
10000 mile service was in and out in less than 1 hr
Took great care of us! Very attentive and caring, quick and even walked us out to show us where they had parked the car after they washed it!!!
Green Toyota always takes care of me. I've been going to them for over 20 years. I've always had great salesmen and the service is great. Never a problem.
excellent service Mylas Copeland and Greg Williams will forever be my go-to for any car purchase
Service handled promptly. Done well. Cleaned car. All done to n less than 30 minutes
This facility is so accommodating. Friendly workers. Knowledgeable! Willing to work with you. Flexible hours. So many good things going in here!