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Reviews

Average Ratings

4.8
524 lifetime reviews. Includes reviews of Reynolds Mazda of Norman from DealerRater.com
  • Great all around buying experience

    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this...

    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you h...


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    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this dealership has such great reviews; they care about people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you have any questions. Best Wishes Mike Lang - GM


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  • Exceptional Service
    March 22, 2017

    My sale representative (Quienten Wallick) exhibited an exceptional level of professionalism and patience. He was very knowledgeable about the car ...

    Reynolds Mazda

    Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that ...


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    My sale representative (Quienten Wallick) exhibited an exceptional level of professionalism and patience. He was very knowledgeable about the car I was interested in, answered all my questions and provided additional information.

    Does recommend this dealer
    Reynolds Mazda

    Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Quienten was able to help you during your visit! We appreciate you and your business very much. Mike Lang - General Manager


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  • So easy and stress free!
    March 18, 2017

    My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our fi...

    Reynolds Mazda

    Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Qui...


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    My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our financing guy! Both of these guys made the car buying process easy and completely stress free! Quienten was perfect to work with, not pushy at all, but super knowledgeable about the Mazda products and we would absolutely ask for him when we use Reynolds Mazda again! Franco worked hard to get us the best rate and was very informative about GAP and extended warranties. He had everything ready for us and we got in, signed, and got done in a matter of a half hour! Great guys at Reynolds!

    Does recommend this dealer
    Reynolds Mazda

    Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Quienten and Franco were able to help you during your visit to our dealership! We hope you enjoy your new Mazda CX-9! Best Wishes - Mike Lang General Manager


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  • Quick Paperwork and Great Service!
    March 14, 2017

    I was looking at a new Mazda CX5 Grand Touring for my next car because I liked the safety features available. I was quickly contacted, after submi...

    Reynolds Mazda

    Thank you so much Amanda for taking the time to write a review and sharing your experience with us. We take your business very seriously and striv...


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    I was looking at a new Mazda CX5 Grand Touring for my next car because I liked the safety features available. I was quickly contacted, after submitting my information and interest in the vehicles, by Steve Adams. He was fantastic to work with and helped get the most for my trade-in. I especially loved that we were in and out of the document signing within an hour! My previous car purchase, at a different dealership/company, did not go over as well so my expectations this time around were blown away! I'd recommend anyone to work with Steve @ Reynolds Mazda as he is very thorough when discussing options, features and overall explanation of your new car.

    Does recommend this dealer
    Reynolds Mazda

    Thank you so much Amanda for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Both Steve and Joe are exceptional employees and truly assets to our team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager


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  • New car purchase
    March 14, 2017

    Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertain...

    Reynolds Mazda

    Thanks for sharing your experience Stan! We appreciate your business very much. We hope you enjoy your vehicle and if there is anything we can do,...


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    Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertainment features. Best new car experience!

    Does recommend this dealer
    Reynolds Mazda

    Thanks for sharing your experience Stan! We appreciate your business very much. We hope you enjoy your vehicle and if there is anything we can do, please don't hesitate to contact us. Mike Lang ¿¿¿ GM


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  • Quick & Satisfying
    March 12, 2017

    I had been looking for a specific CX-9 model (2015), and found a newly listed car @ Reynolds. Went to look at it, liked it, took a test drive, and...

    Reynolds Mazda

    Thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every ef...


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    I had been looking for a specific CX-9 model (2015), and found a newly listed car @ Reynolds. Went to look at it, liked it, took a test drive, and entered into price discussion with my sales consultant Ryan Locklear. Mr James Tippet assisted Ryan to the final price agreed to by all. I found this experience to be quick & easy. This model is Mazda's finest & I was willing to pay a little more at Reynolds rather than travel a long distance to "maybe" save a little. All aspects of this sale were performed in a quick professional manner by the Reynolds staff. I even visited the service department after concluding the sale to visit with them about the Mazda Certified Warranty aspect of this car. They were most helpful in explaining the details to me. All is all a great 2 hours! That's right start to finish, test drive to meeting the service folks.. Very happy (as is my wife whose car this is).

    Does recommend this dealer
    Reynolds Mazda

    Thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that Ryan and James were able to help you with the purchase of your Mazda CX-9! We appreciate you and your business very much. Best Wishes - Mike Lang General Manager


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  • My experience
    March 8, 2017

    I have been searching online for about two months look for the right vehicle, I found that each one was either over priced or had high mileage. I ...

    Reynolds Mazda

    Thank you for looking to us for your purchase, we are very glad to help. We hope you enjoy your Nissan Titan and yes, let us know if you need any...


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    I have been searching online for about two months look for the right vehicle, I found that each one was either over priced or had high mileage. I found my 2015 Nissan Titan here and they were very friendly and made me feel at ease. I would encourage anyone looking for a car or truck to give them a chance. You wont be sorry. If I am ever in need I'll return.

    Does recommend this dealer
    Reynolds Mazda

    Thank you for looking to us for your purchase, we are very glad to help. We hope you enjoy your Nissan Titan and yes, let us know if you need anything else. Thank you also for this review, we appreciate all feedback. Best Wishes - Mike Lang General Manger


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  • Very helpful and willing to negotiate
    March 5, 2017

    My car was having some issues and I was in need of a new car. I found the car I wanted on the internet and scheduled a test drive. Cory Berier and...

    Reynolds Mazda

    Thank you for sharing your experience. Your feedback is very important to us. We are glad to hear that Cory and James were able to help you with...


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    My car was having some issues and I was in need of a new car. I found the car I wanted on the internet and scheduled a test drive. Cory Berier and James Tippet helped me out, and we were able to strike a fair deal. Overall, I was treated with respect and will definitely be back for a Mazda for my wife. I have not dealt with their service department, but I recommend their sales department. They were definitely one of the better dealerships I've done business with.

    Does recommend this dealer
    Reynolds Mazda

    Thank you for sharing your experience. Your feedback is very important to us. We are glad to hear that Cory and James were able to help you with the purchase of your new Mazda. We appreciate you and your business very much. We look forward to helping your wife find the perfect car for her as well. Best Wishes - Mike Parks General Manager


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  • excellent customer service and transaction
    March 5, 2017

    I just purchased my second automobile form Reynolds and I hope to make them my car dealer for the future. Ordinarily, a woman alone purchasing a...

    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard ...


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    I just purchased my second automobile form Reynolds and I hope to make them my car dealer for the future. Ordinarily, a woman alone purchasing a car is not a pleasant or productive experience- they made it both! Very professional, no pressure, respectful. Highly recommend.

    Does recommend this dealer
    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - Mike Lang GM


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  • They Made Car Shopping Enjoyable
    March 5, 2017

    I put off much needed car shopping for 2 months because I was dreading the process of dealing with car salesmen, the haggling, the financing proce...


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    I put off much needed car shopping for 2 months because I was dreading the process of dealing with car salesmen, the haggling, the financing process, etc. In fact, the first place I looked lived up to every reason I was dreading the process. Then, I found a vehicle I was interested in a Reynold's Mazda. From the moment Martin called me back regarding my internet inquiry until the moment I drove it off the lot, it was a great experience! Martin wasn't just selling me a car to meet his quota. He encouraged me to test it out and make sure I was comfortable with it. He was knowledgeable about the vehicle and the brand. When I asked about taking it to my mechanic to have him sign off, Martin encouraged me to do that as well. When I came to pick up the car, he showed me how to operate all the technology inside my vehicle and helped me pair my phone with the Bluetooth. When it came to sitting in the financing office, Joe was great too! He did pressure me to buy anything extra that I didn't need/want. Honestly, other dealerships need to take note. This is a full-service location in the best way possible! Thanks again!

    Does recommend this dealer

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