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Reviews

Average Ratings

4.8
537 lifetime reviews. Includes reviews of Reynolds Mazda of Norman from DealerRater.com
  • Great all around buying experience

    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this...

    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you h...


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    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this dealership has such great reviews; they care about people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you have any questions. Best Wishes Mike Lang - GM


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  • Painless car shopping!
    April 24, 2017

    Sometimes people thinking of car shopping as the pleasure equivalent of a root canal. I had a very good experience with Reynolds Mazda in Norman ...

    Reynolds Mazda

    Thank you for your feedback, I absolutely love the analogy you gave on the comparison. I¿¿¿m very glad to hear we proved that car shopping could ...


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    Sometimes people thinking of car shopping as the pleasure equivalent of a root canal. I had a very good experience with Reynolds Mazda in Norman and with my Sales Consultant, Joe Ferdowsi. Joe is informative, helpful, and not at all high pressure. He touched base in a low key way, and is interested in making sure that I had a high satisfaction experience. I did! Closing the deal with the others in the dealership was also smooth. Happy with my car and the experience.

    Does recommend this dealer
    Reynolds Mazda

    Thank you for your feedback, I absolutely love the analogy you gave on the comparison. I¿¿¿m very glad to hear we proved that car shopping could be a smooth, painless and hassle free experience. Joe, the team and myself, we all appreciate you and your business. Best Wishes - Mike Lang General Manager.


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  • Best Car Buying Experience to Date
    April 23, 2017

    My husband and I just purchased a used 2014 Mazda 3 HB and couldn't be happier. We had found the car we wanted online and worked with Corey to sec...

    Reynolds Mazda

    Madeline, Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hea...


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    My husband and I just purchased a used 2014 Mazda 3 HB and couldn't be happier. We had found the car we wanted online and worked with Corey to secure it for us. Corey worked well to ensure that we were familiar with all of the car's features and were able to come in at a time that worked for us. Finally, Corey gave us some wonderful back-up options and helped ensure we had our dream car. Sean was excellent when it came to the financing of our loan and worked to get us a great rate. I strongly recommend both gentlemen. Something I really appreciated was the fact that both men spoke with both my husband and I rather than just him. I have experienced this in the past and really appreciate being treated as equally important in the buying process.

    Does recommend this dealer
    Reynolds Mazda

    Madeline, Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Corey and Sean were able to help you during your visit to our dealership. Here at Reynolds all of our customers are very important and it¿¿¿s great to hear that it shows! Thank you for your business and thank you again for this great review. Best Wishes - Mike Lang General Manager


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  • 2015 chevy

    I drove a long way to trade for this truck . A great price and accurate pictures where a must for both parties involved! They did an excellent job...


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    I drove a long way to trade for this truck . A great price and accurate pictures where a must for both parties involved! They did an excellent job! Tyler was very courteous informative and easy to talk with. I have only one gripe. Auto search engines need to have a way you can filter engine sizes more precisely I had to spend a lot of time looking through each listing. Only having the vin code to help me find the 6.2 liter engine. I was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice surprise! Martin Wiley is the best!

    I'd guess every dealer has a nice showroom and polite people. But Martin Wiley at this dealership has been an outstanding person to deal with. It...

    Dealer Response

    Kathleen, we are glad to hear Martin and the team’s customer services made your purchase and visit with us an enjoyable one. Thank you very much ...


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    I'd guess every dealer has a nice showroom and polite people. But Martin Wiley at this dealership has been an outstanding person to deal with. It isn't uncommon for a salesman, once you've driven away, to forget your existence. Martin has answered every question or found the answers he didn't readily have for this less-than-expert buyer. Most remarkable, he has washed the vehicle for free three times! Who can top that? Kathleen and Norm Park

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathleen, we are glad to hear Martin and the team’s customer services made your purchase and visit with us an enjoyable one. Thank you very much for sharing your feedback, we also appreciate your business. Best Wisher- Mike Lang General Manager


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  • Normanite Jim

    Visited 6 dealerships before purchasing a new vehicle. We visited Reynolds a few times before buying and Steven Adams was great every time. After ...

    Dealer Response

    Steve and the team are always happy to help. We do know the need to shop around but we believe our prices, customer service and vehicles are the ...


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    Visited 6 dealerships before purchasing a new vehicle. We visited Reynolds a few times before buying and Steven Adams was great every time. After purchase we went back and bought some accessories and Steven always took the time to met with us and walk us through the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve and the team are always happy to help. We do know the need to shop around but we believe our prices, customer service and vehicles are the best in town. We are glad you came back to our dealership to let us prove ourselves. Thank you for this review and for your business. Best Wishes - Mike Lang General Lang


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  • Great Customer Service

    Was able to get in, get my car repaired and out of there within an hour. Loved the fast service

    Dealer Response

    DeChantal, thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. We know you...


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    Was able to get in, get my car repaired and out of there within an hour. Loved the fast service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    DeChantal, thank you for taking the time to write this review and for sharing your experience. Your feedback is very important to us. We know your time is valuable. I'm glad you were pleased with the level and timing of service that our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager


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  • Great experience
    April 7, 2017

    Quienten was really great. He was able to help me find what I was looking for, and did his best to get me a good price. He walked me through the p...

    Reynolds Mazda

    Kiersty, We are glad to hear that Quienten and Joe were able to help you during your visit to our dealership! Thank you also for this great revie...


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    Quienten was really great. He was able to help me find what I was looking for, and did his best to get me a good price. He walked me through the process, then handed me over to Joe in financing who was also fantastic. Overall I really great experience for buying a car.

    Does recommend this dealer
    Reynolds Mazda

    Kiersty, We are glad to hear that Quienten and Joe were able to help you during your visit to our dealership! Thank you also for this great review and for your business. Best Wishes - Mike Lang General Manager


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  • SALESMAN REVIEW QUIENTEN WALLICK
    April 5, 2017

    QUIENTEN WALLICK WAS GREAT, VERY PATIENT WITH US WHEN WE CHANGED OUR MINDS.(SEVERAL TIMES) LET US TEST DRIVE SEVERAL CARS, VERY PERSONABLE. WE DEF...

    Reynolds Mazda

    Debbie, thank you for taking the time to give us a review and thank you for stopping by our dealership. Quienten, James and the team all know it...


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    QUIENTEN WALLICK WAS GREAT, VERY PATIENT WITH US WHEN WE CHANGED OUR MINDS.(SEVERAL TIMES) LET US TEST DRIVE SEVERAL CARS, VERY PERSONABLE. WE DEFINITELY WILL ASK FOR HIM FOR OUR NEXT MAZDA. ALSO, JAMES TIPPETT WAS GREAT.

    Does recommend this dealer
    Reynolds Mazda

    Debbie, thank you for taking the time to give us a review and thank you for stopping by our dealership. Quienten, James and the team all know it can take time to find the perfect vehicle and because it takes time, we work hard to let everyone know they are welcomed, relaxed and not pressured into any buy. Thank you again for this review and let us know if you have any other questions. Best Wishers - Mike Lang General Manager


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  • Service people were very nice and informative
    April 4, 2017

    I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my with...

    Reynolds Mazda

    Cindy, it's always great hearing we had another satisfied customer. Robert, and the team here at Reynolds are always happy to help. Thank you fo...


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    I had scheduled my appointment, they were ready for me and knew who i was when i showed up. They had my loaner care ready. Robert called my within an hour letting me know what else needed attention on my car. I was there for oil change and tire rotation. My valve cover gasket was leaking into my spark plugs, i did not have the money to take care of it at this time. We scheduled this work for a couple months later and he advised me that it should be ok unless my check engine light came on. He also answered all questions i had about getting work and cost of headlight replacement, something i need to get done after the oil leak. He was pleased to answer any question i had with a smile and humor. i like to laugh. :)

    Does recommend this dealer
    Came in for service or repair
    Reynolds Mazda

    Cindy, it's always great hearing we had another satisfied customer. Robert, and the team here at Reynolds are always happy to help. Thank you for this great review and thank you for your business. Remember to call us if you have any questions come up before your scheduled appointment. Best Wishes - Mike Lang General Manager


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