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Reviews

Average Ratings

4.8
516 lifetime reviews. Includes reviews of Reynolds Mazda of Norman from DealerRater.com
  • Great all around buying experience

    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this...

    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you h...


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    Outstanding buying experience. Corey went out of his way to make me feel comfortable and provide a stress free experience. It is obvious why this dealership has such great reviews; they care about people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, thank you for this great review. We very much appreciate you and your business. Please let us know if you need anything else or if you have any questions. Best Wishes Mike Lang - GM


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  • Completely painless! Everyone was great!
    February 25, 2017

    I gave this dealership a 5 star rating because this was our second vehicle purchase from them and they never disappoint! Excellent group of people!

    Reynolds Mazda

    Thank you for the 5 star and for this review. We very much appreciate your business. Best Wishes - Mike Lang General Manager


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    I gave this dealership a 5 star rating because this was our second vehicle purchase from them and they never disappoint! Excellent group of people!

    Does recommend this dealer
    Reynolds Mazda

    Thank you for the 5 star and for this review. We very much appreciate your business. Best Wishes - Mike Lang General Manager


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  • Best salesman that I have ever dealt with.
    February 22, 2017

    I stopped at this Reynolds Mazda in Norman, OK to look for a car for my granddaughter and was very well taken care of by Steve Adams, a long time ...

    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard ...


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    I stopped at this Reynolds Mazda in Norman, OK to look for a car for my granddaughter and was very well taken care of by Steve Adams, a long time salesman for this dealership. He knew every thing about the cars and showed me all the different options on each car. I bought one on the spot and I am very pleased with the car and my granddaughter just loves it. If you go to Reynolds Mazda, ask for Steve, you won't regret it. You will have a very good buying experience.

    Does recommend this dealer
    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - Mike Lang GM


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  • Great job Steve Adams

    Steve was very helpful and went out of his way to help us get a great deal on exactly the car we wanted

    Dealer Response

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard ...


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    Steve was very helpful and went out of his way to help us get a great deal on exactly the car we wanted

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - Mike Lang GM


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  • Excellent customer service and support

    Steve Adams and the finance department are top notch. They worked with us to get us in a car after ours was totalled in a third party crash. The f...

    Dealer Response

    Tray, we're so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We t...


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    Steve Adams and the finance department are top notch. They worked with us to get us in a car after ours was totalled in a third party crash. The finance department helped us get into a new car while waiting for the insurance money. They even helped with the Nav system days after we drove away. I will definitely buy from them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tray, we're so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Steve and our finance department were able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM


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  • Excellent Mazda Dealer
    February 13, 2017

    I put my contact information into truecar.com, which then passed it on to Reynolds without my knowledge. I was contacted by Corey, who was very he...

    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard ...


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    I put my contact information into truecar.com, which then passed it on to Reynolds without my knowledge. I was contacted by Corey, who was very helpful and didn't pressure me when I told him that I was going to be waiting several weeks before looking at a car. When I did go in, he was super friendly and helped me find the right car for my needs, which turned out to be a manual. I needed some practice to drive it, and he was a great teacher. Sean was able to put together a very good loan for my situation and I couldn't be more satisfied with my experience.

    Does recommend this dealer
    Reynolds Mazda

    Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - Mike Lang GM


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  • Awesome aervice. Very customer oriented. Fair and honest.
    February 8, 2017

    Our experience with Steve Adams at Reynolds mazda.was first class. He goes above and beyond to make sure you get exactly what you want and then ta...

    Reynolds Mazda

    We are glad that you were pleased with the level of service Steve provided as well as choosing us for your vehicle transportation needs. Thank yo...


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    Our experience with Steve Adams at Reynolds mazda.was first class. He goes above and beyond to make sure you get exactly what you want and then takes the time to explain how all the bells and whistles work.

    Does recommend this dealer
    Reynolds Mazda

    We are glad that you were pleased with the level of service Steve provided as well as choosing us for your vehicle transportation needs. Thank you for your business; let us know if you have any further questions or if you need anything. Best Wishes - Mike Lang General Manager


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  • Highly Recommend
    February 5, 2017

    Very helpful and genuinely interested in helping with choosing the right automobile for me while also getting a good deal. I recommend doing busi...

    Reynolds Mazda

    Thank you for the kind words. I'm glad you were pleased with the level of service that Jo, James and Franco provided. We strive hard to deliver th...


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    Very helpful and genuinely interested in helping with choosing the right automobile for me while also getting a good deal. I recommend doing business with Jo, James and Franco. All were very knowledgeable, able to answer my questions and make recommendations. I trust these individuals as trusted Mazda advisors. Awesome experience!

    Does recommend this dealer
    Reynolds Mazda

    Thank you for the kind words. I'm glad you were pleased with the level of service that Jo, James and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang General Manager


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  • Zoom Zoom
    February 4, 2017

    When I began looking at the new Mazda models I never felt anyone "hovering" over me as I weighed the pros and cons. When I decided I was interest...

    Reynolds Mazda

    It's great to read reviews like this. We do truly value you as a customer and I'm glad it shows. Joe is a great team member here and we are happy...


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    When I began looking at the new Mazda models I never felt anyone "hovering" over me as I weighed the pros and cons. When I decided I was interested in purchasing a new car, I had very explicit specifications, down to the transmission, headlights and trim. Joe Ferdowsi scoured the Mazda region to meet my request and stated none were available. He offered a different color and slightly different trims, but didn't spend a lot of time trying to convince me to settle something else. For this and other important reasons, I would offer his and Reynolds Mazda services for new customers. I left the dealership in September empty-handed, but optimistic Joe would be in touch if he found my car specs in the 2017 delivered inventory. In January 2017 I returned to look at the car of my dreams and two other options. I let Joe know when I would be arriving, and much to my surprise, when I got there all three cars were waiting for me to test with the engines running. I quickly ruled-out one and struggled with the two remaining. Again, no pressure from Joe to make a decision or even buy anything. I left the dealership and told him I would return the following weekend with my trade-in and hopefully a final decision. I returned with a humble trade-in, a decision to purchase and discuss finances. Joe was always very courteous, helpful and most importantly, honest which helped save time by not playing stupid volleyball game with the finance manager. I asked to seal the deal with two more non-negotiable demands; an 8-inch white Zoom-Zoom adhesive for the back window, and 15% tint. The tint would prove to be easier than the sticker. Joe reported no one had a Mazda signature moniker sticker - what?! Ergo, without hesitation he resourcefully found one on-line and paid for it out of his personal account. I don't think many people would go the extra mile for a stupid sticker, but Joe did. This demonstrated he was listening to me, and truly valued my value of Mazda. Joe Ferdowsi represents the Mazda dealership with integrity, honesty and the ability to listen to the customer. He understands how to earn a sale, giving the customer room to make informed decisions without the pressure of now, now, now. I am a satisfied customer who will recommend Joe to my friends and family, and return for my next transportation purchase!

    Does recommend this dealer
    Reynolds Mazda

    It's great to read reviews like this. We do truly value you as a customer and I'm glad it shows. Joe is a great team member here and we are happy to hear he was able to find that perfect car for you, even if it did take a few months! The decal you had requested we do not offer here at the Mazda dealership but we are very happy to hear that Joe was able to find the one you were looking for. Thank you again for this great review and for the time you took to give us this review. Also, thank you for your business you are appreciated. Best Wishes - Mike Lang General Manager


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  • Best buying experience ever!
    February 3, 2017

    From start to finish, this was the most pleasurable purchase I have ever made. They had a great selection to choose from all the way through finan...

    Reynolds Mazda

    We are always happy to fulfill the needs of our customers. Thank you for this great review and thank you for your business. Best Wishes - Mike L...


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    From start to finish, this was the most pleasurable purchase I have ever made. They had a great selection to choose from all the way through finance. It was great!

    Does recommend this dealer
    Reynolds Mazda

    We are always happy to fulfill the needs of our customers. Thank you for this great review and thank you for your business. Best Wishes - Mike Lang General Manager


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