I've now purchased two vehicles from Goodfella's; my 2010 Jeep Grand Cherokee purchased in April and my wife's 2011 Lexus CT200h purchased this Month.... At other dealerships I was subject to shady half-truths and hidden records but throughout my experience Goodfella's has changed my perceptions of Used Dealers. Polite, Honest, Open, Professional, and Fair. The owners Mike and Tara have earned a life long customer in my family. I highly recommend giving them a try to see for yourself.
Buying cars at Goodfella's has been absolutely life changing. I have yet to experience any of the stereotypical "pushy car salesmen" on any of my visits.... They sold my husband and me a Jeep Grand Cherokee back in April when we needed a bigger vehicle for an excellent deal with a great warranty to keep us (and our wallets) protected. When it came time to buy a second vehicle, we didn't even think twice; we went straight back to Goodfella's and got ourselves a Lexus CT200h, also with a great warranty. Each time we have been welcomed like family and always treated with respect and dignity. The employees are always friendly and hospitable and have no problems sharing the CARFAX or inspection reports on any of the vehicles. I will happily tell all of my friends and family to buy cars from Goodfella's.
I researched and purchased this car remotely. The dealership helped in all aspects and brought the car to the port for shipping to Anchorage. All in... all it was a very seamless transaction.
Everything went great. Bought a '11 BMW 328i 2 months ago that was very well cared for. Just a few things that had to be taken care of. They covered the... cost to replace belt tensioner on the car (common to go out). Noticed a little head gasket leak which I'm pretty sure they were unaware of because I did mistaken it as engine dressing. Other than that great staff and lot filled with gorgeous cars.
Bill was an exceptional sales person,he was honest and open about all the cars,worked extremely hard for the one I wanted and got me a fair price. Also... their financial office were very professional,fast and curtious,Heather had a wonderful attitude and walked me through each step patiently.
They're honest and trustworthy. Many female salespersons and the owners seem to be husband and wife, or family-owned. Female salespersons go beyond the... buy-sell process and profits; they care about your experience. I believe mines was Ashley. She gave me all the repairs done on it and what other repairs are needed. Full disclosure and honest. Other dealers will buy cheap cars, won't make any repairs and jack up the price. I wish all dealerships are like Goodfella's! Keep up the good work! And may your dealership prosper to the end!
After much searching and driving of vehicles for my wife's new car led me to Goodfella's. I was immediately scared of a used car dealer on South Tacoma... Way. Enter Chelsea. She one of the realest sales people I have ever met. we talked about the car and took it out on a test drive. I met the owners of the business and they were really cool too. Oh yeah, about the vehicle... It was in the best shape of any of the used rigs I looked at, both inside and out. I paid the high end of retail for the rig, but it was in very good shape and the dealer has the the cars serviced/inspected at a local shop that I checked out and they have a good reputation as well. The whole experience was painless. I guess the only hold up was that finance was finishing a deal and being a small lot she is just one person. But the wait was ok because my wife and I had fun chatting with Chelsea!
Bought a new car from these folks they where so helpful with absolutely no pressure.. I can not say enough good things about the overall experience. I... know that I will tell all my friends about Goodfella's
Friendly but didn't have the car that we ended up getting.
Our experience was a pleasurable one. Our salesperson was Zach..a very humble yet terribly bright sort. He was no pressure at all..most helpful in every... aspect of the buying process. Our transaction had a few strings attached and his patience prevailed!!! The one thing I can say about the cars..they are all tidy! It was a very good car buying experience and we have refrred friends to this establishment! Thanks..we love our Land Rover