Capital Motor Company

4.6
(92 reviews)
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Sales hours:
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Service Sales
Monday 9:00am–5:00pm 9:00am–7:00pm
Tuesday 9:00am–5:00pm 9:00am–7:00pm
Wednesday 9:00am–5:00pm 9:00am–7:00pm
Thursday 9:00am–5:00pm 9:00am–7:00pm
Friday 9:00am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–4:00pm
Sunday Closed Closed
(715) 318-7873 (715) 318-7873

Reviews

4.6
(92 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Capital Motor Company from DealerRater.

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5.0

The BMW X5 is a great SUV.

The BMW X5 is a great SUV. It was a pleasure to doing business with Capital Motors and Steve A.

Dealer response

Thank you again for your business Phil! It was great to meet you and Jeanne. Enjoy your new BMW!

5.0

Excellent Cars Here for Sale!

I recently purchased my second beautiful car from Capital Motors. It is a gorgeous black 2013 Jaguar with everything in equistite condition. In fact it is of showroom statis. It runs perfectly and everything on car works as it should. They are to be commended for selecting great cars at fair prices. If you buy a very cheap model of course it won't be perfect but it however will have gone through inspection prior to your purchase. Everything is out in the open when you buy from them. I am pleased to give them my full recommendation. Sincerely, Paul R. Kosower Professor Emeritus UW - Eau Claire

5.0

Bought a 2011 BMW 328xi from Steve - Great experience and...

Bought a 2011 BMW 328xi from Steve - Great experience and was willing to deliver the car to me on a holiday weekend on short notice. Quick communication and answered any questions I had - Highly recommend!

Dealer response

Thank you for the very kind words! It was such a pleasure to work with you on the purchase of your BMW! -Steve A.

5.0

Working with Steve was a pleasure. I live 4 hours away,...

Working with Steve was a pleasure. I live 4 hours away, so I had several conversations with Steve over the phone before I even came and looked at the car. He was always very professional and helpful. I highly recommend Capital Motor Company. They are a no pressure, no hassle dealership with nice cars that are aggressively priced. It was definitely worth the drive and was a great experience!

5.0

We worked with Steve to buy an X5 deisel. Always a great...

We worked with Steve to buy an X5 deisel. Always a great experience doing business with Capital, this will be our third BMW from them.

5.0

Steve was great to work with. Truck was exactly how they...

Steve was great to work with. Truck was exactly how they described it and the service at Capital Motors is on point. Would definitely recommend and will probably purchase next vehicle there again.

5.0

My Truck Rocks! Thanks Steve for the awesome truck! I...

My Truck Rocks! Thanks Steve for the awesome truck! I would recommend Capital Motor Company to anyone looking for a great buying experience! These guys have integrity! They mean what they say and they say what they mean!

5.0

Great group of people with the right vehicles. Looked at...

Great group of people with the right vehicles. Looked at many other options and they were the best price with the right options. Steve and inventory manager were great to deal with.

2.3

We drove an hour and a half to see two different cars and...

We drove an hour and a half to see two different cars and we're told both of them were sold. Two days later they appeared on new ads on Craigslist again. This dealership has a very slick looking website but not at all like it is in real life. We did drive one car when we were there and it was filthy and not at all as described in their ad . I'm sure they have some nice cars we just never saw them when we were there period nor were we ever called when the ones we went to see became available again.

1.0

BUYER BEWARE!

Capital Motors is a rip off!! They sell old patched up luxury vehicles with lots of damages that they do not make you aware of.I purchased a vehicle from them that was sold with four different brands of tires on them that were nine years old and dry rot and had deep gouges in them . They claim that was a cosmetic issue. I personally consider it a safety issue. They do not disclose their “patchwork” that they perform on their vehicles. Steve the salesman told me that he was absolutely confidant that I would love the vehicle. It smelled like smoke! Worse than a Las Vegas casino. I received the car with three very filthy floor mats that should have been thrown in the trash. Who knows where the fourth one was. Capital Motors claim that all of their vehicles go through an all point inspection. FALSE!!! Do NOT purchase from CAPITAL MOTORS. THEY ARE NOT TO BE TRUSTED! Read the negative reviews.We all have the same complaint. In all fairness they offered to replace the tire and have the vehicle detailed. Don’t you think they should’ve been done BEFORE the car was shipped to me???? I lost all of my trust in Capital Motor and as a result I lost $1000 in shipping fees to have the piece of trash vehicle sent back to them.

Dealer response

Hi Yolanda, we are very sorry you were not completely satisfied with the vehicle. Please understand that when we sell inexpensive vehicles like this 2008 Lexus LS460 with over 125,000 miles on it, we have to have a reasonable standard of condition in order to maintain the value-minded pricing structure we strive to provide to our customers. It would be cost prohibitive to simply replace components without proper justification or need. The Lexus was fully inspected and 100% mechanically sound and safe to drive. We do understand how you were made uncomfortable with the brand differences of the tires after your local tire shop tried to sell you new tires. Because we want all our customers to truly love their vehicle and be completely satisfied, we made every effort to address your specific concerns. This included offering to pay for replacement of all four tires and a full vehicle detail at no cost to you. You declined our offer and returned the vehicle for a full refund less the cost of shipping. We truly wish there was something more we could do in this situation.