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Reviews

Average Ratings

4.9
452 lifetime reviews.
  • Mrs. Evelyne Wheeler

    my salesperson was great, he knew his product. I looked at 2 cars, Escape and Edge and he was very knowledgeable about both, he didn't try and hi...

    Dealer Response

    Thank you so much for your amazing feedback! We greatly appreciate the opportunity to work with you and earn your business. It's fantastic to know...


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    my salesperson was great, he knew his product. I looked at 2 cars, Escape and Edge and he was very knowledgeable about both, he didn't try and high pressure me to buy either, was mannerly and made me feel like he was a friend. I felt I could trust him from the way he talked to me and my son, I think Zack Victory is going to be a great asset to Ford Motor Co. The man who finalized the sale was nice all the time but his demeanor changed when he found out I was not buying the warranty's he offered, he was still nice but different. I am 81 years old and don't even buy green bananas. I thank you Zack for my good experience with Southwest Ford of Greenville, I like my Edge a lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your amazing feedback! We greatly appreciate the opportunity to work with you and earn your business. It's fantastic to know that you are loving your new Edge! I will be sure to share your feedback with Zack. Please let us know if we can ever help you in the future. Take care! Regards, Chance Donaghe | cdonaghe@southwestflm.com


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  • Great Experiance

    A down-home dealership, always friendly and will bend over backwards to help you. Will recommend Southwest Ford Automall to anyone that is looking...

    Dealer Response

    Hi Amanda! Thanks for your kind words! We can't tell you how much we appreciate your loyalty! Thank you for continually trusting Southwest Ford! W...


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    A down-home dealership, always friendly and will bend over backwards to help you. Will recommend Southwest Ford Automall to anyone that is looking for a vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Amanda! Thanks for your kind words! We can't tell you how much we appreciate your loyalty! Thank you for continually trusting Southwest Ford! We look forward to seeing you on your next visit! Sincerely, Chance Donaghe | cdonaghe@southwestflm.com


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  • Customer focused

    Chris was awesome. Very personable and got the car I wanted at a fair price. I would do business here again.

    Dealer Response

    Thank you for taking the time to write this 5-star review, David! We strive to provide efficient and personable service to all our guests and I am...


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    Chris was awesome. Very personable and got the car I wanted at a fair price. I would do business here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this 5-star review, David! We strive to provide efficient and personable service to all our guests and I am glad to hear that Chris helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Chance Donaghe | cdonaghe@southwestflm.com


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  • Pleasant purchase experience

    Politeness of personnel and expediency of purchase. Salesman explained some of the vehicles technological advances (telephone sync etc. which I w...

    Dealer Response

    Buddy, thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this w...


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    Politeness of personnel and expediency of purchase. Salesman explained some of the vehicles technological advances (telephone sync etc. which I would not have thought to ask about). Of course, I dare not forget the ball cap - thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Buddy, thank you for reviewing your experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. We would love to work with you again! Best, Chance Donaghe | cdonaghe@southwestflm.com


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  • Glenda

    Had been trying to find a new truck for my husband and came across a good looking 2017 F-150 truck. Called in advance and drove over to Greenvil...

    Dealer Response

    Thank you for taking the time to write this awesome review, Glenda! Zack and our team are very happy to hear about your positive experience at Sou...


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    Had been trying to find a new truck for my husband and came across a good looking 2017 F-150 truck. Called in advance and drove over to Greenville. Zack met us at the door and let us drive the truck that he had waiting for us. Zack took us through the process in a very polite, friendly way and we made our purchase So happy that we were able to deal with such nice people. Thank you Zack.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this awesome review, Glenda! Zack and our team are very happy to hear about your positive experience at Southwest Ford. Congratulations on your new F150! If you have any further needs, do not hesitate to come back in for a visit. Regards, Chance Donaghe | cdonaghe@southwestflm.com


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  • Danny Buster

    Body shop did quality work on my car. Its looks like new after I crunched the front end.

    Dealer Response

    Danny, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I am glad to hear that they did a g...


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    Body shop did quality work on my car. Its looks like new after I crunched the front end.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danny, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I am glad to hear that they did a great job assisting you with your vehicle needs. We hope to see you again soon! Sincerely, Chance Donaghe | cdonaghe@southwestflm.com


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  • great serviceeven during remodel

    The body shop did quality work. My car looks like new. I couldn't ask for more. And, they delivered my repaired car on time.

    Dealer Response

    Thank you for your outstanding review, Danny! We appreciate the opportunity to service your vehicle needs and look forward to doing so in the futu...


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    The body shop did quality work. My car looks like new. I couldn't ask for more. And, they delivered my repaired car on time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your outstanding review, Danny! We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Chance Donaghe | cdonaghe@southwestflm.com


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  • Explorer

    Everything went smoothly. Thanks Zach I appreciate it.

    Dealer Response

    Marshall, we're excited to hear that Zach took care of you and that everything went very smoothly. We hope to see you again in the future! Sincer...


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    Everything went smoothly. Thanks Zach I appreciate it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marshall, we're excited to hear that Zach took care of you and that everything went very smoothly. We hope to see you again in the future! Sincerely, Chance Donaghe | cdonaghe@southwestflm.com


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  • Oil change perfection

    Kyle is a great guy and knows what he is doing. The whole service department and the gentlemen the to check in with are terrific.

    Dealer Response

    Hi Genevieve! Thanks for your kind words! We appreciate Kyle as well as the rest of our staff and I am thrilled that they have taken care of you a...


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    Kyle is a great guy and knows what he is doing. The whole service department and the gentlemen the to check in with are terrific.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Genevieve! Thanks for your kind words! We appreciate Kyle as well as the rest of our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Chance Donaghe | cdonaghe@southwestflm.com


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  • Great Service

    Met at my car as I drove up. Very friendly and attentive. Great customer service. Got the job done in a timely manner. Very pleased with my experi...

    Dealer Response

    Brian, thank you for leaving us your incredible review! I am happy to hear that you were pleased with the service you received from Southwest Ford...


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    Met at my car as I drove up. Very friendly and attentive. Great customer service. Got the job done in a timely manner. Very pleased with my experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, thank you for leaving us your incredible review! I am happy to hear that you were pleased with the service you received from Southwest Ford. If there is anything more that we can do, please come back and see us again. Take care! Regards, Chance Donaghe | cdonaghe@southwestflm.com


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