Reviews
Service appointment
Very pleased, time was close to what I was told when I came in. recall notice what checked and that saved me having to come back, I appreciate that alot. My service rep, Al, is very courtious and did a great job at keeping me up to date as to progress in the shop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean and Friendly
I like the fact that the GM, GMS are willing to be out on the floor interacting with the customers and that there available at any time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesomeness
I owned a 2009 Malibu I brought in for routine service. While waiting I seen the 2014 Malibu and fell in love with it. Dave Gonzales worked with me for quite awhile, I am very picky. Dave Gonzales was very patient and understanding. I was very pleased to be driving my brand new, first brand new car off the lot. Thank you Dave Gonzales for your time, if it wasn't for your patient I might not have bought the car..
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sands Chevy never lets me down
Sands Chevy in Surprise never lets me down. I have always done business with the guys over at Sands in Surprise and will continue to. David Gonzales has been my salesman for every purchase and I have never had a problem. The entire staff there is nice and friendly. If you are in search of a new vehicle, I would totally recommend Sands Chevy in Surprise. 100% customer satisfaction here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great, no hassle, service!
Great customer service. Very honest, knowledgeable and courteous staff. I was extremely satisfied with the vehicle service and not a long wait time which added to the great customer experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service dept
Vehicle was having an issue was resolved in a timely manner besides not having a loaner even though my vehicle is still under warranty but other then that vehicle running fine now .
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I made an appointment with Adam and he got me in as soon as I got to the dealership and my car was done within an hour as I waited there for the work to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Chris Hernandez did a great job! He made sure he did all possible for me to leave completely satisfied. Thanks to him I got exactly what I was looking for. Love my new truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent purchase of a used truck
Young salesman Brendon S. Was courteous, helpful, most of all respectful. If he typical of your personnel you have an outstanding dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good servise, friendly atmosphere and clean.
I made an appointment with Oscar in service, Oscar got me on time and had me completed in a short time, thank you Oscar. Floyd Reddy
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
