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Reviews

Average Ratings

4.8
135 lifetime reviews.
  • Thank You Robbie and Carl!

    I just rolled off the lot in my 2011 Hyundai Genesis! I'm absolutely thrilled with it. I found the car on an Internet search that lead me to Membe...


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    I just rolled off the lot in my 2011 Hyundai Genesis! I'm absolutely thrilled with it. I found the car on an Internet search that lead me to MemberCar. I received a prompt call from my Internet inquiry and ventured to Rockville to test drive the car with Robbie. It was snowing that day but everything was ready for my experience. We were not sure about the dealership as the site is more like a warehouse with an office tacked on it. However, Robbie was professional and patient so we continued with our conversation. We didn't buy that day as we were still unsure of the deal and needed to think about it. Robbie assured us that he'd honor his words just the same if we came back later. After a horrible experience at another dealership, we decided that this car and this price at MemberCar was the best. So, we came back and signed the final deal with Robbie and Carl. We would have no problem sending anyone to Robbie and Carl to purchase their next car! They are full of integrity and kindness. Thank you both for helping us get the most beautiful car in the world!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Dealership

    Came from out of town to purchase a vehicle. The staff (John & Carlos in particular) was very respectful and also extremely professional. Corey Pa...


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    Came from out of town to purchase a vehicle. The staff (John & Carlos in particular) was very respectful and also extremely professional. Corey Pardue and John K. did an excellent job communicating with me in the days leading up to the purchase. The vehicle was as described in their advertisement and was an even better site in person. I would definitely recommend anyone in the DMV area, or from out of town, to che out Member Car. And for the locals, they give free car washes to their customers every Saturday!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Used cars from people you can trust

    In my life I've bought over a dozen cars from dealers. None even come close to matching the excellent experience I had with John at Member Cars. T...

    Dealer Response

    Jeff, Thanks for taking the time to send out such a nice shoutout!!! It was our pleasure serving you and look forward to continuing our relations...


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    In my life I've bought over a dozen cars from dealers. None even come close to matching the excellent experience I had with John at Member Cars. The process was was easy and stress free. John was laid back but serious and he just got things done. The whole process, for me, only took 19 minutes. They know cars and their market. Check them out online or in person. I recommend them and I will return when I need another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, Thanks for taking the time to send out such a nice shoutout!!! It was our pleasure serving you and look forward to continuing our relationship in the future!!! Sincerely, Corey Pardue Sales Director MemberCar


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  • Great people that followup on their commitments

    I was looking for a 2013 Audi A5 convertible and could not find one in my city. Since my daughter lived in DC, I found Membercar along with a coup...


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    I was looking for a 2013 Audi A5 convertible and could not find one in my city. Since my daughter lived in DC, I found Membercar along with a couple other dealers that had what I was looking for. Member car had by far the largest inventory of my selection. I got a very fair deal. The car was missing the second key FOB and Member car followed up with the Audi dealer in Kansas City to get me the key fob later after I returned to the midwest. The dealership is not fancy, but that is not important to me. The transaction and the people are most important and both were outstanding.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCELLENT SERVICE

    Came from VA TO LOOK AT AUDI S5 AND WAS WELL TAKEN CARE OF. jOHN AND NATALIE WERE REALLY GREAT IN EXPLAINING EVERYTHING AND TALKING ME THROUGH THE...


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    Came from VA TO LOOK AT AUDI S5 AND WAS WELL TAKEN CARE OF. jOHN AND NATALIE WERE REALLY GREAT IN EXPLAINING EVERYTHING AND TALKING ME THROUGH THE PROCESS. David was very helpful also.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A great place to test and learn about Cars.

    I went to look at a BMW. They were very nice , patient and a joy to deal with. A great overall experience in a field not always known for that.Wou...


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    I went to look at a BMW. They were very nice , patient and a joy to deal with. A great overall experience in a field not always known for that.Would highly recommend you check them out.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience overall!

    Excellent customer service and overall car-buying experience. I never felt pressured before deciding to purchase, and then during the purchase pro...


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    Excellent customer service and overall car-buying experience. I never felt pressured before deciding to purchase, and then during the purchase process, I truly appreciated their follow-up, follow-through, and attention to detail. I definitely recommend them! Thank you!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great experience- I would go there again!

    I went to look at two cars at MemberCar. Although I ended up buying a different car somewhere else, I had a great experience and would definitely ...


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    I went to look at two cars at MemberCar. Although I ended up buying a different car somewhere else, I had a great experience and would definitely go there again for either shopping or to do a trade-in. Staff was friendly, knowledgeable and NOT pushy. Prices were good.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank you John K!

    First let me say that working with John K in purchasing my Hyundai Sonata was the best car buying experience I have ever had – from start to finis...


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    First let me say that working with John K in purchasing my Hyundai Sonata was the best car buying experience I have ever had – from start to finish. After being involved in an accident that left me without a vehicle, I found myself wondering through dealerships – one robotic and detached salesman after the next until a close friend recommended Member Car. I sincerely believe I could not have landed in better hands. After looking through a stellar and reasonably priced inventory, John responded to every single call and email quickly, answering every question I had and spent a considerable amount of time walking me through this process until I found the perfect car. From here on out I will be recommending Member Car, and especially John K. to all who may be seeking a vehicle in the area. Thank you John and thank you Member Car for helping me get back on the road quickly and efficiently!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Extremely professional. Top shelf. Great service

    John was stellar and was quite professional and honest. I wouldn't hesitate to use him again. Efficient, competent.


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    John was stellar and was quite professional and honest. I wouldn't hesitate to use him again. Efficient, competent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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