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Reviews

Average Ratings

4.7
51 lifetime reviews.
  • Great buying experience!

    I recently took delivery of a 2015 Toyota Highlander LE Plus. They didn't have the color I wanted in stock, but that wasn't an issue. I told the s...


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    I recently took delivery of a 2015 Toyota Highlander LE Plus. They didn't have the color I wanted in stock, but that wasn't an issue. I told the sales rep. what I need on Monday and they had it Tuesday. I have dealt with dealers in the past that were more interested in selling what they had versus what you wanted. This was NOT an issue with Massey Toyota. Best of all, I got a GREAT price. I will definitely recommend them to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    As always an absolutely great experience. Jerry, sales, Larry, finance and Josh, service are very professional.


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    As always an absolutely great experience. Jerry, sales, Larry, finance and Josh, service are very professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best car expierence I have ever had

    Buying from terry was such an easy process they got me 2500 more for my trade than another dealership o went too I will be buying all my cars from...


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    Buying from terry was such an easy process they got me 2500 more for my trade than another dealership o went too I will be buying all my cars from terry now on I

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thank You Massey Toyota and team

    I didn't need to buy a vehicle since my Toyota. 4Runner was still running perfectly. To upgrade to a vehicle with more safety features and after l...


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    I didn't need to buy a vehicle since my Toyota. 4Runner was still running perfectly. To upgrade to a vehicle with more safety features and after looking, researching a new vehicle, Massey Toyota and their rep, Michael, worked quickly and efficiently to get me what I was looking for at a great price. I love my new Tacoma.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    I really didn't want a new car but circumstances prevailed. After a ton of online research ended up at Massey in Kinston. Worked with Patrick Jaco...


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    I really didn't want a new car but circumstances prevailed. After a ton of online research ended up at Massey in Kinston. Worked with Patrick Jacobs, who made the process flawless. I would highly recommend anyone call Patrick for a new car. It was easy and I didn't feel like I was getting a sales pitch or he just wanted to make a quick sale. He took his time to explain the entire process and the car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Josh and Kayla go above and beyond

    When my car needed a repair, Josh very carefully explained things to me and answered all my questions. I decided to leave the car with him because...


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    When my car needed a repair, Josh very carefully explained things to me and answered all my questions. I decided to leave the car with him because a part would be in the following day. He was so considerate and asked me if I needed any of my keys. When I went back to Massey Toyota to pick up my car, Josh was extremely busy with 2 ladies and a ringing telephone. Kayla noticed that Josh was tied up and rushed over to help.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent car buying experience!

    I highly recommend buying your next car from Massey Toyota. If you're looking for a quality vehicle and hassle free experience this is the place t...


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    I highly recommend buying your next car from Massey Toyota. If you're looking for a quality vehicle and hassle free experience this is the place to go. I traded in my Toyota Camry and was very pleased with the entire process. Everyone was very easy to work with, from the salesman to the credit manager, and I was on the road in my new car in less than 2hrs!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The Best Car Buying Experience

    Eric Lovern was an awesome sales rep at Toyota Massey. He made the whole car buying experience very comfortable for me and my family. Also the GM...


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    Eric Lovern was an awesome sales rep at Toyota Massey. He made the whole car buying experience very comfortable for me and my family. Also the GM was very caring and worked with me to meet my family's needs in a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Sales and Service Dealer

    Great place to buy or service your vehicle. We have been customers for almost 10 years now and always find excellent service. The facilities are v...


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    Great place to buy or service your vehicle. We have been customers for almost 10 years now and always find excellent service. The facilities are very nice; the staff are straightforward and supportive. We certainly recommend Massy!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience with the service department

    Always greeted with a friendly face the place is always spotless.


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    Always greeted with a friendly face the place is always spotless.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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