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Came in for a used car went out with a new. I love it and would recommend any one.Thanks mr.J. Hedgepeth you are a good saleman ,all of the staffs we're... so kind.
Went in for a regular service and inspection. After 2 1/2 hours was told that I needed 2 new tires (questionable) and had a steering fluid issue (which... will be fixed by me) and that it will cost me $1600.00. Of course I told them no thanks and, after a while I was presented with the bill and escorted out.
This is my third purchase from Massey Motors in Kinston and I like their no pressures sales approach. I would definitely recommend my friends and family... to Massey.
For weeks we’ve been car searching and we’ve dealt with some pretty shady and degrading car salesmen and women. Having done our research, we went into... several dealerships knowing what vehicles were worth and what our best financing option was; however, everyone of the sales people tried throwing phony stats and numbers in our face. Each one using different stats for the exact same vehicle. Angie Greene with Massey Toyota in Kinston reached out to us and completely turned our car buying experience around. All the other dealerships put a bad taste in our mouths and we were honestly just going to hold off on the car search for a few months until Angie contacted us. From the beginning, we told her what we were looking for and what our financing was, and she was able to find the perfect Toyota Tacoma for us! There were no shady gimmicks, false advertising, or misrepresentations just to get us in the door and waste our time. Living about an hour away, we did not want to make the drive if they knew upfront that they were not going to sell to us. Everything was very transparent and Angie Greene and her manager were exceptionally kind and helpful. We will definitely be doing more business with them in the future and we will recommended them to anyone looking into buying a new vehicle!
I dealt with Massey several years ago, Salesman David Philips helped me then. Service with Massey has been great so I came back to him for a new Rav4.
I just purchased a 2018 Camry and my entire experience was a pleasure. I had visited other car lots and had actually had a couple of cars in mind to pursue... purchasing, however the salesman was so overbearing I just left. At Massey Toyota Mr. Terry Noble welcomed us asked what we were looking after explaining what I was interested in he showed us our options then gave us time to browse at our leisure which I so greatly appreciated, after making my decision he then made the entire process of purchasing my car an actual delight. Everything was explained as if he was talking to his family I felt like I was important not just a dollar sign. Then Mr. Shawn Mayers was very helpful and very informative, as was Josh and the entire staff. Thank you for the excellent care.
4th car from Massey. Great service. Everyone at dealership goes out of their way to help.thanks to all. Follow up service is great. Thanks Rusn, Larry... and Randy
We were well received by Earl Morgan and his sales staff. Our pricing with our trade in applied seemed fair to us. We are very pleased with the new Highlander... we selected.
I purchased a Camry and everything was a easy transition. I as very pleased with my salesmen Patrick and the staff was so caring and very helpful. I went... back to get my car serviced and the service guys were Awesome as well. You guys have a AWESOME and caring team. I will definitely be recommending my family and friends to do business with you all. A smile goes a long way and caring for your customers is a Big Plus in my eyes!!!!! Keep up the good work and Massey Toyota will surely continue to Prosper! God Bless each and everyone of You! Team work is the key to Success!
Awesome folks to deal with!! Jerry Bass was our salesman and he was amazing with his knowledge and caring. You won’t beat them! They ad