I just wanted to leave a quick and honest note about dealing with Olathe Subaru this past weekend on a Used 2017 Jeep Cherokee for my son. I've alway...s been a Mopar guy and usually I purchase those vehicles from Chrysler, Dodge, Jeep, Ram dealerships, however I was pleasantly surprised to find such a well equipped one for sale at Olathe Subaru. We did test drive the Subaru Crosstrek, and it was very nice, but when I saw that Jeep with the options it had, the low mileage, and the price...I simply couldn't pass it up! The sales staff, management, and even the financing department when I closed the deal were top notch, professional, and transparent. I would definitely give them my business again in the future because even if you decide not to purchase a Subaru vehicle they treat you right. It's worth a trip, trust me!
Tony, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ec...static to hear you left our store satisfied. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Olathe Subaru Team
My experience at Olathe Subaru was excellent. No pressure! Darrell patiently explained all the details about my new Crosstrek before I drove away. Ver...y happy!
Hi Kim and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Darrell is a great asset... and we're thankful to have him on our team. We appreciate your business! Sincerely, The Olathe Subaru Team
I talked with Jeff online and over the phone a few times. He was very helpful. We went over to the dealership to see what they had in Outbacks. We... knew Jeff was not there that day, but we knew what we wanted and were going to take a look. A good young man named Ben greeted us and was happy to answer all our questions. There was no pressure and they offered us a good deal. We went back the next day to finalize the deal and met with Jeff. He was very informative on everything, as were all of the others we met in the paperwork departments. A special thank you to Ben Jr. also. I have bought many cars and trucks in my lifetime. This was by far the most pleasant, easy and quick experience we have ever had at a dealership. I will tell anyone that is looking to buy a car to go there. We love our Subaru Outback, this is our second one.
Vernon, thank you so much for the wonderful review of your experience at Olathe Subaru & Mitsubishi. Jeff is one of the best at his career and your re...view is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. Sincerely, The Olathe Subaru Team
The salesman was competent and friendly. The lot is small and the selection of the type of car we wanted as limited. In the end we had to purchase a... car with a moon-roof that we were not particularly interested in and the front bumper had to be replaced because some lot damage before it was to be delivered to us. Salesman and staff we available to help us with all the new technology.
My husband and I were very happy with the sales process and satisfied with the services that we received while doing the deal. Trevor was very helpful..., honest and accommodating to our specific wants and needs. I would give him a 10 for making it easy and quick regarding our trade-in process. I would definitely recommend Subaru cars and its services to all my friends and families.
Thank you for your kind words! We are thrilled that Trevor was very helpful and honest, and that he was able to accommodate your specific needs. We st...rive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Olathe Subaru Team
Good sales team and Aaron Connolly sales person is very professional. I bought my used car - toyota solara here recently. Nice car with right price.
Thank you for the great review! We are happy to hear Aaron and the rest of our team were very professional during your visit. Congratulations on your ...new Toyota Solara. Please come visit us if you need anything else, be it service or sales. Sincerely, The Olathe Subaru Team
Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me... fully apprised of delivery timetable.
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful du...ring your visit! If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Olathe Subaru Team
I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to... look at the Subaru. I went to Olathe Subaru on a fact finding visit and met with Trevor. He was extremely knowledgeable of the vehicles and was totally supportive of providing me information. I did not feel pressed at all to purchase a car. I drove an Outback Premium but wanted to try an Outback Limited. I went back and everyone at the dealership was very polite and customer oriented. I ended up buying the car that same day.
Thank you for your great review, Bob! We're glad to have Trevor on our team and that we could provide you with a positive experience. If you ever need... anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Olathe Subaru Team
Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff..., and the remodel they did to the waiting area is excellent, really makes waiting for a oil change kind of nice!
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! We will be sure to share the kind words with Patrick. Sincerely, The Olathe Subaru Team
My fiance and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to b...e done on my '08 Outback. But he did so in a way that was honest, transparent, and easy to understand. He made sure that we understood what our options were, the pros and cons of those choices, all the while never once making us feel pressured into the most expensive option. When we decided to entertain the option of a potential trade, Brian hooked us up with Trevor. Trevor is honestly the best car salesman I have personally ever had the pleasure of doing business with! Very methodically, Trevor listened to what we wanted in a potential vehicle trade and never missed a beat when executing the next steps in the process. Coupled with his professionalism, what we loved the most about Trevor was his sense of humor! To say that my fiance and I had had an rough go that day was an understatement for may other reasons besides what was going on with our old vehicle.... But when life was throwing us a rolling ball of butcher knives, there was Trevor with his hilarious stories about his "disgusting dogs" and Milo, the drooling cat! And at the end of the day, my fiance and I were still laughing as we drove back to our home in St. Joseph, Missouri, in our new 2016 Subaru Outback!
Your kind words mean a lot to us Jason. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive ...to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Congratulations on your new 2016 Subaru Outback! We look forward to assisting you with your future sales and service needs. Sincerely, The Olathe Subaru Team