I specifically came to this repair shop because of the Google reviews. However I was extremely disappointed in the service. I'll admit that everyone was... very polite but they are polite crooks. Yesterday I was quoted $1100.00 for a failed inspection that included replacement of my brake pads and "Rotors", and replacement of a control arm bushing. They also recommended an alignment. I was told that I would have a rejection sticker placed on my vehicle until these repairs were made. I left my vehicle overnight with them but when I went home I did some research and spoke with one of my co-workers who told me that I should get a second opinion. When I went to pick up my vehicle I was told something completely different when I questioned them about my rotors. The manager told me that the rotors were just a "recommendation" however they were not necessary in order to pass inspection. That is NOT what I was told initially and that is NOT what was printed on my initial estimate. I was told that my rotors and front brake pads needed to be replaced in order to pass my inspection. ($416)...for that particular service. They were trying to scam me for extra money. I'm extremely disappointed and inconvenienced. I will never return nor recommend this facility to anyone.
Bad service and overpriced. This place is only looking to make a quick buck and seems to care little about the customer. The company provided Unneeded... repairs on my car.
I have a 88 Pontiac Fiero with a 3.8 L V6 out of a 91 Oldsmobile Royale. Needless to say finding parts can be difficult. But I have to say they handled... my car very professionally and when I got it back everything that I asked for was taken care of and a very reasonable price. I will be taking my Fiero back to them anytime it needs work done on it and we will be taking my wife's 2012 Hyundai Veracruz to them. When it needs any repairs. I have dealt with a lot of shops over the years and by far you cannot go wrong by using American Pride.
Horrible place. When I took my car in, they said it had a slow leak In the tire valve stem and the sensor was reading "one tire low in pressure." When... I left the display indicated "one tire low in pressure AND service tire system soon"...worse than when I took it in! On the 3rd trip back and after getting a professional opinion from another repair center who diagnosed the tire sensor was now dead, Kevin agreed the sensor was faulty, needed replaced and hat it wasn't anything they caused. When I insisted it had to be from replacing the valve stem as it worked fine before servicing, he not only refused to take responsibility. He also refused to refund the original costs AND the " tire low in pressure- service tire system soon" warning is still flashing! I will be going to Bay Custom Auto from now on. They diagnosed the problem right the first time.
They are much higher in price then several other Automotive shops in the area for the same quality of work..... And they don't work very fast. I wasn't... tested as if I was a very important client!
I've been coming to America Pride for years. Latest job was installing aftermarket parts on my Mustang. Definitely a pleasure dealing with honest knowledgeable... folks that will get things done right
Purchased 2010 Prius with 125k miles in October of 2016. Five months and 10k miles later the car has had zero issues. Runs and drives like new. Throughout... the process we only dealt with one employee, Gerald. He was professional, courteous and friendly. The same goes for the service writers. Although I've not used them for service, they have been extremely professional during my brief contact in person and telecon. This is not your (stereo) typical used car dealer.
I'll start off by saying I don't have the best credit in the world. Hey no one is perfect right? After being turned downed by several other dealerships... I figured i'd try one last time at American Pride and boy was I happy I did! I came in for a test drive and to my surprise wasn't hassled at all or suffocated with 2 or 3 salesman just an honest, straightforward gentleman named Gerald. He was super informative and somehow got me financed through Langley. Thank you so much!
Steven, it was my honor to service you. Thanks for the comments, I am thankful that you would take the time to write a review. Again thanks so much. ... Gerald
JUST WANTED TO SAY IM A VERY HAPPY CUSTOMER. AMERICAN PRIDE WAS RECOMMENDED TO ME THROUGH PEP BOYS. AND KEV AND HIS STAFF(REPAIR GUYS) DID A GREAT JOB... ON MY VEHICLE. REPLACED A TIMING BELT AND WATER PUMP, THINGS THAT WASNT WORKING ON THE CAR ARE N OW WORKING AND ON TOP OF THAT GAVE ME A REALLY GOOD DISCOUNT. I WOULD DIFFENTLY RECOMMED AMERICAN PRIDE TO MY FRIENDS AND FAMILY. GREAT JOB KEV AND THE BOYS. A VERY APPRECIATIVE CUSTOMER- HERMAN KELLY JR
I just had my daughter's transmission replaced at the Yorktown shop. It was done in 2 days for $800 less than the average and came with a 3 year/100,000... mile warranty. My friends and family have been going there for 15 years with no complaints. I question the bad reviews here (2 of which seem to have been written by father and son). Cars are machines, and unfortunately problems occur. When they do, give these guys a try. You might not be happy about having to pay for repairs, but APA will be honest, professional, and reasonably priced.