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Reviews

Average Ratings

4.1
Average based on 12 reviews
  • Saved the day!

    I'll start off by saying I don't have the best credit in the world. Hey no one is perfect right? After being turned downed by several other dealer...

    Dealer Response

    Steven, it was my honor to service you. Thanks for the comments, I am thankful that you would take the time to write a review. Again thanks so mu...


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    I'll start off by saying I don't have the best credit in the world. Hey no one is perfect right? After being turned downed by several other dealerships I figured i'd try one last time at American Pride and boy was I happy I did! I came in for a test drive and to my surprise wasn't hassled at all or suffocated with 2 or 3 salesman just an honest, straightforward gentleman named Gerald. He was super informative and somehow got me financed through Langley. Thank you so much!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Steven, it was my honor to service you. Thanks for the comments, I am thankful that you would take the time to write a review. Again thanks so much. Gerald


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  • GREAT REPAIR WORK

    JUST WANTED TO SAY IM A VERY HAPPY CUSTOMER. AMERICAN PRIDE WAS RECOMMENDED TO ME THROUGH PEP BOYS. AND KEV AND HIS STAFF(REPAIR GUYS) DID A GREAT...


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    JUST WANTED TO SAY IM A VERY HAPPY CUSTOMER. AMERICAN PRIDE WAS RECOMMENDED TO ME THROUGH PEP BOYS. AND KEV AND HIS STAFF(REPAIR GUYS) DID A GREAT JOB ON MY VEHICLE. REPLACED A TIMING BELT AND WATER PUMP, THINGS THAT WASNT WORKING ON THE CAR ARE N OW WORKING AND ON TOP OF THAT GAVE ME A REALLY GOOD DISCOUNT. I WOULD DIFFENTLY RECOMMED AMERICAN PRIDE TO MY FRIENDS AND FAMILY. GREAT JOB KEV AND THE BOYS. A VERY APPRECIATIVE CUSTOMER- HERMAN KELLY JR

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • THE BEST

    I just had my daughter's transmission replaced at the Yorktown shop. It was done in 2 days for $800 less than the average and came with a 3 year/1...


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    I just had my daughter's transmission replaced at the Yorktown shop. It was done in 2 days for $800 less than the average and came with a 3 year/100,000 mile warranty. My friends and family have been going there for 15 years with no complaints. I question the bad reviews here (2 of which seem to have been written by father and son). Cars are machines, and unfortunately problems occur. When they do, give these guys a try. You might not be happy about having to pay for repairs, but APA will be honest, professional, and reasonably priced.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Overall good experience

    The dealership is small and unimpressive but I had a good experience working with Curtis who was honest with me and worked with me to get into a g...

    Dealer Response

    Thank you so much! I'm glad you had a good buying experience here at American Pride. We are a small, family owned business serving the peninsula, ...


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    The dealership is small and unimpressive but I had a good experience working with Curtis who was honest with me and worked with me to get into a good vehicle at a great price. The processing fee was half that of the larger dealerships.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much! I'm glad you had a good buying experience here at American Pride. We are a small, family owned business serving the peninsula, York county, and Williamsburg area. We strive to keep our overhead low but our service quality high. Please come back and see us if you need service on your car. What we may lack in facilities we make up in service. Thank you again!


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  • Buyer Beware

    First, I found the car on line and it seemed to meet all my needs. The salesman was nice and friendly...everything seemed fine. He seemed like he ...


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    First, I found the car on line and it seemed to meet all my needs. The salesman was nice and friendly...everything seemed fine. He seemed like he was in charge and said to drive it around and that they would "fix" any problems that I found. Of course, being my first car purchase I believed them. I found issues and took it back less than three weeks later and the car needed a lot of work. Brake pads and rotors, belt tensioner adjustment. sway bar end caps, axle seals and license plate lights. They fixed the broken windshield wiper hose that we noticed before we left the lot and immediately denied responsibility for fixing everything else saying the car "passed inspection" but they would talk to the boss. After waiting a day, they carefully pointed out each and every thing that was not covered by the warranty and of course the verbal promises were forgotten. They did fix the brakes and the tensioner however, left me with everything else to do. I don't understand how a car can pass inspection with bad brakes and lights out but it just goes to show that inspections stickers don't tell you the whole story. Boy am I getting an expensive education now that I really don't need. I will never return to this shop again, for anything.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Be Careful

    My son purchased a car from the Williamsburg location. Car was very clean. Price was good. That's where the good part ends. Word of advice for any...


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    My son purchased a car from the Williamsburg location. Car was very clean. Price was good. That's where the good part ends. Word of advice for anyone looking to buy a car from these guys: Take it to a local Autozone and have them run a diagnostic check for recent codes. And read the "warranty" fine print. It's basically worthless. Two problems surfaced within 2 weeks, one on the day he drove it off the lot. APA took no responsibility for either problem and gave us an estimate of over $1400 to replace 2 catalytic converters (which can be purchased online for about $350). They pride themselves on "service" to our Military. Right.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Great buying experience

    We bought a Honda Fit for our daughter to drive, and eventually take to college. We originally looked at another vehicle, but in talking to the sa...


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    We bought a Honda Fit for our daughter to drive, and eventually take to college. We originally looked at another vehicle, but in talking to the sales rep, we expanded our thinking to a few others that were on the lot. These were actually better for her intended uses, and we made the deal. The price was great, the car was clean and had been serviced, and we got a fantastic interest rate. Very pleased, particularly considering we drove an hour to shop there!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Customer Service and Knowledgable Staff

    The service team at American Pride has been great! They are helpful and up front with when they will get to your vehicle. They are knowledgeable a...


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    The service team at American Pride has been great! They are helpful and up front with when they will get to your vehicle. They are knowledgeable and informative as well. They have done a wonderful job with servicing our aftermarket Jasper transmission installed by another dealership and repaired by American Pride. They have been great about working with Jasper to service and replace the part under warranty. Jasper has been wonderful with standing by their warranty as well. I appreciate a company that I can trust my vehicle repairs to and I have found that in American Pride.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • American Pride

    Gerald Bradshaw was awesome in my dealing with buying this 07 Prius. It was a consignment car and we had some issues with the car and what the own...

    Dealer Response

    Thanks for the review. Most people don't take the time to do a review. Thanks for the comment and it was my pleasure doing business with you.


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    Gerald Bradshaw was awesome in my dealing with buying this 07 Prius. It was a consignment car and we had some issues with the car and what the owner would pay for...the owner is out of the country. Gerald dealt with the issues very professionally as his 30 plus years of being in the industry showed. Bottom line a new AC unit had to be put in unbeknowst to all. As it worked out, I could walk away or they would put in a new one at owners agreed expense. It all worked out great and I have the prius happily. Thanks Gerald! and God bless , it was a pleasure to deal with you.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the review. Most people don't take the time to do a review. Thanks for the comment and it was my pleasure doing business with you.


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  • Great place to do business!

    I just recently bought a used Mini Cooper from Gerald at American Pride in Yorktown, Virginia. I can't say enough about this man. He was honest, v...


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    I just recently bought a used Mini Cooper from Gerald at American Pride in Yorktown, Virginia. I can't say enough about this man. He was honest, very pleasant, and straightforward. No pressure and goes the extra mile for the customer. If you are looking for a good used car with no fuss or tricks, go see Gerald!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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