Waxahachie Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
861 lifetime reviews.

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  • 5.0 out of 5
    May 3, 2021

    Waxahachie Ford was fantastic. Had my old truck fixed and running like new!! Highly recommended them

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Randy, we appreciate your recommendation of our dealership! Check our social media pages to stay in the loop on product news and updates so we can ...help you again on your next visit!

  • 5.0 out of 5
    April 21, 2021

    Antonio great guy Waxahachie Ford provided great services

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    Dealer Response

    Hello Johnny, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're al...ways happy to help!

  • 5.0 out of 5
    April 9, 2021

    Alfredo made the process easy. I wasn?t ready to purchase a new Ford because of the current market but really need a new vehicle. Alfredo worked with my... family to create a deal for our situation. In the end a new 2020 F150 XLT 4x4 was brought home.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 8, 2021

    Great service amazing communication highly recommended

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 6, 2021

    Had a smooth and quick transaction in purchasing our new vehicle. Casey Gonzales was quick and thorough throughout the whole process. Will buy from again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 29, 2021

    I recently took my Ford F150 to Waxahachie Ford for an oil/filter change and tire rotation. Although they were very busy, Stanley said the average wait-time... for the service I needed was 1.5 to 2 hours. Two hours later, I was on my way and they even washed my vehicle as well! I've always received great service at that dealership and will not hesitate to take my vehicles back to them in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2021

    Casey Gonzales made the process of upgrading my car super easy! I told him exactly what I needed. He found everything I asked for and more! The financing... process was quick and easy. We will definitely use Casey for our future purchases!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Sondrag, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

  • 1.0 out of 5
    March 20, 2021

    Customer service is pitiful, you make appointment at our own peril, they have no intention of keeping the time. Customers without a appointment are more... likely to be serviced than you. I purchase me vehicle do to the customer service and will go elsewhere because of the lack of customer service. I would never recommend this company for anyone unless I wanted to make a enemy.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for sharing your feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. ...We would like the chance to talk to you further so please do contact Belinda Kelley at 940-206-4039 or bkelley@waxautoplex.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    March 9, 2021

    Vehicle in for oil change. Love they washed my car and rotated my tires. Great service

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    Came in for service or repair
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  • 4.0 out of 5
    March 5, 2021

    I went to buy a new truck but, found a 2016 F150 that had all I was looking for and then some. Casey Gonzales helped me find the right truck for my needs... and financing with Dustin was easy. Casey even brought the truck to me at work and picked up my trade-in. I highly recommend this team.

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    Shopped for a used car
    Did make a purchase
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