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Reviews

Average Ratings

4.3
Average based on 42 reviews
  • Thank you Silverline!

    I was a first time buyer and silverline did an excellent job at getting me into what I wanted. Kyle was awesome to work with, and provided great b...


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    I was a first time buyer and silverline did an excellent job at getting me into what I wanted. Kyle was awesome to work with, and provided great business!! Thank you silverline! I WILL be coming back!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great experience

    I had one of the best experiences buying a car from this dealership they had me in and out within three hours of looking at the car to doing my pa...


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    I had one of the best experiences buying a car from this dealership they had me in and out within three hours of looking at the car to doing my paperwork. That was also with them exchanging new wheels that I wanted on the car .. They did not pressure me whatsoever they offered me a warrantee and discounted it for me I am very please with this experience and would recommend anybody to this dealership...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Worst experience ever buying a car

    Traded in are wrx Subaru into get a sti we found one we really enjoyed after they said we could get the car they talked us into a different ca...


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    Traded in are wrx Subaru into get a sti we found one we really enjoyed after they said we could get the car they talked us into a different car then let us test drive the car we intended to buy in the first place told us that it was our Car just to totally disappoint us and say that they can't give us they were very friendly but they had bad communication and kept tryin to put us in a different car then we intended to leave with

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Good place to buy a used car

    Bought a used car there. Price was reasonable. Car in reasonably good condition. Contacted the salesman on line. Went to the showroom , test drove...


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    Bought a used car there. Price was reasonable. Car in reasonably good condition. Contacted the salesman on line. Went to the showroom , test drove the car. Bought it. Dealt with three people total. All pleasant. Process of buying cars new to me, so was a bit mystifying at times, but went smoothly. Pleased with both car and experience overall.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Job!!!!!!!

    Dennis was very helpful with helping me buy my first car out of a dealership. The entire crew was friendly and very helpful and did a great job in...


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    Dennis was very helpful with helping me buy my first car out of a dealership. The entire crew was friendly and very helpful and did a great job in explaining all the paper work that is included with purchasing a car. very happy with the service highly recommend. thankful and very happy thanks a lot

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Really great customer service!

    We had been in touch with this dealer for a few weeks waiting for the right EVO to come along. We were promised excellent condition in an 08 then ...

    Dealer Response

    Hello again Samantha, we remember you coming in from Boise on that Sunday and we are really glad to here that you are still having lots of fun dri...


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    We had been in touch with this dealer for a few weeks waiting for the right EVO to come along. We were promised excellent condition in an 08 then we made the drive from Boise to Portland to pick it up. Since we were making such a long drive down, the owner had met us at the dealer on his day off. Unfortunately, the car was in far worse condition than we were led to believe. We were really upset that we would be going home empty handed but they more than made up for the miscommunication and we were able to go home with an MR that was in excellent shape. He was so understanding and helpful with our situation and spent nearly 5 hours at the dealer with us on his day off. He was very patient with us being very picky buyers. We were allowed to look over it and drive it on our own without any pushy sales tactics. He made it easy for us to purchase this car on a Sunday and be able to drive it home same day. It's been almost a year since we purchased our EVO from Silverline, and we have had no major problems with it. I've been daily driving since and I still love it as much as the day we bought it.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hello again Samantha, we remember you coming in from Boise on that Sunday and we are really glad to here that you are still having lots of fun driving your Evolution MR. Its always refreshing to hear from customer that had a great experience and especially when they take time to write a review months later. If you come back through Portland anytime soon please stop by to say hello and make sure you let your fellow Idahoans that for a great experience on any one of our great vehicles its just a few hours of pleasant driving along I-84....Thanks again, the Silverline Sales Team


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  • Amazed!

    I recently bought a GTI from Silverline and am so blown away with how amazing my experience was! Not only was their selection great, but their cos...

    Dealer Response

    Hey Gabby we're glad you had a great experience with us at Silverline. The GTi you purchased is an awesome car and we're sure you are going to hav...


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    I recently bought a GTI from Silverline and am so blown away with how amazing my experience was! Not only was their selection great, but their costumer services and facilities were fantastic. I worked with Mladen and he made sure to be completely honest, and helped me out with all he could! My experience was made even more pleasurable by their relaxing vibe inside of the dealership, and of course the honest prices. I would recommend Silverline to anyone!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hey Gabby we're glad you had a great experience with us at Silverline. The GTi you purchased is an awesome car and we're sure you are going to have a lot of fun driving it. Let us know if can be of any further assistance and welcome to the Silverline family......Leo and the Silverline Team


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  • Excellent experience

    I can recommend Silverline Automotive as a quality seller without any reservations. Tony was very helpful and quick to answer email questions as w...

    Dealer Response

    We do our best to keep it simple, quick and easy and are glad that things we smoothly for you. Thanks again....the Silverline team


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    I can recommend Silverline Automotive as a quality seller without any reservations. Tony was very helpful and quick to answer email questions as well as to work with over the phone. Due to my time constraints, I asked and Tony agreed to come in a hour early so we could inspect and test drive the Corolla we purchased. In addition to being able look look at the Carfax , Tony shared the Silverline inspection report prior to our coming in The quality of the photos on the Silverline webpage are outstanding. All the information and my interactions with Tony made me very comfortable and confident that my two hour drive to Silverline would turn out as time well spent. Their facilities and inventory are first class and I would not hesitate to buy from them again. This was without a doubt the best used car buying experience I have ever had. Silverline is setting a new standard for used car sales and professionalism in the industry.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We do our best to keep it simple, quick and easy and are glad that things we smoothly for you. Thanks again....the Silverline team


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  • Great atmosphere and communication - Professional

    I can recommend SilverLine Automotive as a quality seller without any reservations. Tony was very helpful and quick to answer email questions as w...

    Dealer Response

    Thank you for purchasing your daughters car from us Loron, it was a pleasure meeting you both and we hope all goes well for her while she is at co...


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    I can recommend SilverLine Automotive as a quality seller without any reservations. Tony was very helpful and quick to answer email questions as well as to work with over the phone. Due to my time constraints, I asked and Tony agreed to come in a hour early so we could inspect and test drive the Corolla we purchased. In addition to being able look look at the Carfax , Tony shared the SilverLine inspection report prior to our coming in The quality of the photos on the SilverLine webpage are outstanding. All the information and my interactions with Tony made me very comfortable and confident that my two hour drive to SilverLine would turn out as time well spent. Their facilities and inventory are first class and I would not hesitate to buy from them again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for purchasing your daughters car from us Loron, it was a pleasure meeting you both and we hope all goes well for her while she is at college. Thanks again....tony and the Silverline team


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  • Not Happy With Company

    We purchased a 2010 Subaru Outback in 2012, was happy with the over all service at first and understood that the purchase was "as is" since it was...

    Dealer Response

    Dear Maggie We are so sorry to hear that you had an issue with your car. We do our very best to ensure that all of vehicles that we sell are mecha...


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    We purchased a 2010 Subaru Outback in 2012, was happy with the over all service at first and understood that the purchase was "as is" since it was a used vehicle with a "reconstructed title" due to an accident and that a rear quarter panel was replaced. A year and half later we had to have the motor replaced. While on a trip the temperature light came on, took the car to have it checked out and no problem was discovered so continued on. To make a long story short we ended up having the car towed to a Subaru dealership, again after running a diagnostic no problem was showing, the motor was manually taken apart and the problem was found. The dealership ran a title search and found that the vehicle was "totaled" in a head on collision and had been totally reconstructed not the rear quarter panel we were told. If we had known this would never have purchased the car. My recommendation would be insist they show you a CarFax report before purchasing, to get the real truth.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Maggie We are so sorry to hear that you had an issue with your car. We do our very best to ensure that all of vehicles that we sell are mechanically sound and we always encourage customers to have a pre-purchase inspection completed. We also provide Carfax and AutoCheck on all of our vehicles upon request. Unfortunately this is the first time we have heard that you have had such problems and we wish we could have been there to help you earlier...please do not hesitate to contact us with any questions, thank you, Silverline Automotive


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