Great customer service , very good deal , I bought a awesome used car , they have a good inventory from Japanese & us cars I bought a Ford Fusion from... this dealer , that car is great and I love it, dealer's address is very simple too
I bought Honda Civic. After week the transmission problem and I took to garage they told me to replace transmission. I would not recommend this dealer... to anyone.
I just bought a 2006 Honda Pilot from these guys and the car was Flawless and truly a great deal. Come to this place if you want a clean, reliable car... for a great price. I must say that I was also treated very well, and the buying process was extremely easy.I would highly reccomend checking out their inventory, I promise you will not be dissapoined. I will buy all of my cars from Dulles Auto Group.
Just purchased a nissan 2015 from these guys, the transaction was very smooth and i got an excellent deal thanks to Alex. They even delivered the vehicle... for me at my house. Thank you Dulles Auto Group.
Thank you to Shawn and American Auto for making my buying experience such a smooth and pleasant one. Extremely satisfied with my purchase and the customer... service. Highly recommend to anyone looking for a great car and even better service!
I had an excellent experience purchase my new Nissan Altima 2014 last week. The sales rep was full of information. He made strong effort to make sure I... had my questions answered. He was straightforward with me regarding the the internet price we discussed. I thank him very much for his assistance. Highly recommended.
have bought many cars in my lifetime weather it was for me or a loved one. I have learned to but from dealers because even though they make a small profit,... they do most of the heavy lifting for you so all i got to do is choose what I like. I have never im my life dealt with such a professional establishment in Auto sales. When i walked in for the first time, I was expecting to hear the typical pitch and get the typical fork up the butt from the typical sales associate. It is to be expected that going to a car dealership, 9 times out of 10 you will have a bad experience but not here. I dealt with the nicest person im the business who treated me with respect and made my car buying process extremely smooth Name of Shawn . No pushy at all and very understanding . Was willing to work with me to get a fair deal for the both of us. And unlike most car dealers which will leave you hanging after you sign the paperwork and drive off the lot, these guys kept up with me to make sure everything was going great. I bough my car from one person but i felt like everyone at the dealership knew who I was. I dealt with shawn and he is the guy to talk to. He made sure I was well taken care of during and after the process. Buying a car is a huge investment and a scary process and these guys understand that best. Thanks for everything
Very Bad Experience. Bought a Toyota recently and the Car was in an Accident and the dealer never told me and when asked for Carfax he said he cannot give... one and a few months later i took the car to the Toyota dealer and they pulled a Carfax and said the car is in a Accident in the front and might have major damage inside on the wiring and Harness. I went back to this person and he said "we do not go by Carfax report and these are not brand new cars, there will be damage you should be willing to know about it". This is my experience and i would like the buyers to be aware before they buy from this place. The person's name is Ahmed. Not sure if he goes by another name. They go by another name as well and that is American Auto group. I will never go this place again.
Overall my experience was fine. I am having one issue and seem to be gettign the run around. When I purchaed my car. I noticed the grill work near the... windshield whipper was damaged. I ahve been trying to get this fixed since July 2014. to date no calls have been retuned. I left me last message around 9/8/2014. I guess I'll have to pay to get this piece repaired after I was told in July it would be taken care of.
I went to look at a used Audi A4. The price was very good. Owner was very polite and let me test drive the car, no questions asked. Nobody pressured me... or even talked to me unless i opened communication first. It was a very relaxing experience. Sadly the vehicle had issues that were not mentioned in the add. A savy buyer with mechanical aptitude can get a good vehicle here but i would not recommend this dealer to anyone looking for a no-issues car.