My dad and I went to look around and were greeted within minutes of parking our car. JT was very helpful in finding the perfect vehicle for me. The owner... came out and introduced himself and helped throughout the whole process. The finance department was quick and easy to work with. I'm very happy with my GMC Terrain!
Thanks Nicole for your kind words about us. We do value your feedback. We look forward to taking care of your vehicle for the years ahead.
Andrew was great. Listened to what I said I could do and came very very close for trade in on my car. Best experience buying car I've ever had. Car runs... great that I purchased, gave me a print out of everything service shop fixed or tune up on vehicle I purchased.
Very unsatisfied with Birdnow's overall quality and customer service. Would not recommend ever purchasing a vehicle from them. They are very rude and do... not care about their customers. Also, their bathrooms are extremely filthy.
I am the owner of the dealership and I'm here nearly everyday. I've never witnessed something of this nature and my office is up front and I can see m...ost interactions with customers. I would really appreciate to hear from you regarding your comments. I take great pride in hiring people that do care for our customers because we all know, without customers, there is no business. I also would like to apologize if you followed something unpleasant in our bathrooms. We do clean them regularly to make sure that our customers are as comfortable as possible. Please call me at (563)852-3134 and ask for Justin Birdnow and I would love to talk about your experience.
We have purchased several vehicles from Birdnow Cascade, new and used, and we have had a great experience each time. They were honest and upfront with... pricing and very fair with our trade-in value. They went out of their way to find us the vehicle we wanted, even when it wasn't on their lot. Their service department is excellent also - very friendly and they explain things in a way that someone who isn't mechanically inclined can understand and they don't do any repairs until they explain what it is they recommend and give you an estimate on the cost and then have your permission. Will definitely buy from them again!
We appreciate your comments and your business!
Birdnow in cascade is a great great company to go to if in search of a vehicle. The customer service is awsome they are well presented, my kids and I had... a good time during the financial process. Good thing I have a huge chevy family there will potentially be a lot of business going there way thanks birdnow.
Thanks Doug for your kind words. We appreciate your business.
I have bought three cars from the Birdnows. Each time I've driven three or four hours to enjoy the buying experience they offer. They are great dealership... with an excellent reputation. I recommend giving them a chance.
Thanks for driving so far to do business with us. We appreciate it.