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Reviews

Average Ratings

4.5
304 lifetime reviews. Includes reviews of Smith Haven Mazda from DealerRater.com
  • Love Mazda Smithhaven

    Got to tell everyone what a great experience Mazda Smithhaven was for me and my wife. Ben helped us with decision on best car for us and our need...

    Dealer Response

    We are happy that Peggy and Ben were able to earn your trust and business . Welcome to our Smith Haven Family ! Enjoy your new Mazda.


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    Got to tell everyone what a great experience Mazda Smithhaven was for me and my wife. Ben helped us with decision on best car for us and our needs. Peggy the manager was awesome and that's when we decided to pull the trigger and make the deal. She was outrageous and so knowledgeable and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy that Peggy and Ben were able to earn your trust and business . Welcome to our Smith Haven Family ! Enjoy your new Mazda.


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  • sales experience
    May 8, 2017

    we had a great experience dealing with Chris Weidner. He was extremely helpful and eager to meet all our needs. His attitude gave us the confidenc...


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    we had a great experience dealing with Chris Weidner. He was extremely helpful and eager to meet all our needs. His attitude gave us the confidence we needed in making the correct decisions when leasing our car.He went way beyond our expectations with his helpful knowledge and understanding of all our needs.Patricia in financing was very helpful with our financial needs.Joe the manager made us feel like one of the family making sure that all went well. We would highly recommend Chris and the rest of the staff at Smithhaven Mazda.

    Does recommend this dealer

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  • Great experience
    May 6, 2017

    Go see Bill. Excellent rep. Takes good care of you. The finance guy was pretty good too. Despite my headache...got me in and right out.


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    Go see Bill. Excellent rep. Takes good care of you. The finance guy was pretty good too. Despite my headache...got me in and right out.

    Does recommend this dealer

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  • Amazing!
    April 18, 2017

    Very honest. I was treated with respect and they didn't make me feel hustled. Chris was the salesman I worked with. He was patient and informative...


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    Very honest. I was treated with respect and they didn't make me feel hustled. Chris was the salesman I worked with. He was patient and informative and honest. I left the dealer feeling accomplished and I think I'll continue to come back in the future. Highly recommend if you are looking for a Mazda.

    Does recommend this dealer

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  • Excellent buying experience
    April 15, 2017

    I had Chris as my salesman and he was super nice and helpful with my choice if car, he went through the cars with me, didn't push me in anyway wi...

    Smith Haven Mazda

    Nadine, Thank you for purchasing your vehicle from Smith Haven Mazda located in Saint James, NY. We are pleased to heard that Chris and Patricia p...


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    I had Chris as my salesman and he was super nice and helpful with my choice if car, he went through the cars with me, didn't push me in anyway with my decision. Patricia the finance person went above and beyond in helping me get into the car I chose, found me the best deal and with an extended warranty still paid less than my old loan. I highly recommend both if them for your car buying needs.

    Does recommend this dealer
    Smith Haven Mazda

    Nadine, Thank you for purchasing your vehicle from Smith Haven Mazda located in Saint James, NY. We are pleased to heard that Chris and Patricia provided you with all the necessary information to make the purchase process much clear and enjoyable. We thank you for sharing your kind words in other websites as well. If you have any questions regarding the operation or maintenance of you new car please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Chris , Patricia and Smith Haven Mazda thank you for sharing you experience and your business.


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  • Everything you hate about car dealers
    April 14, 2017

    Bought current car from here. Gave them a shot because their service manager Matt had treated us very well in the 7 plus years we owned our car.....

    Smith Haven Mazda

    Dear customer, We are truly sorry about you experience. Let us gather all the information regarding your extra package to provide you all the prop...


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    Bought current car from here. Gave them a shot because their service manager Matt had treated us very well in the 7 plus years we owned our car...... All the bad things you hear about dealers Joe - salesperson was very friendly and very helpful. No real issues with him, but I was very frustrated with the management. They cry poverty, don't look you in the eyes, and make the experience of spending 40,000 not enjoyable. The after purchase hard sell made it even worse. Patricia was very friendly as well, but there to sell. I was worn down with the hard sell and ended up buying a package that I have strong second thoughts about. Not at all what I was expecting from my second purchase from the dealership.....

    Does not recommend this dealer
    Smith Haven Mazda

    Dear customer, We are truly sorry about you experience. Let us gather all the information regarding your extra package to provide you all the proper information. We always want to be transparent and offer the best service. Our General Manager Bill Ballan will contact you to personally apologize. Thank you for your feedback.


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  • We worked with Jonathan
    April 13, 2017

    My husband and I went in for some fact finding, as we truly didn't know what make of car we were leaning towards. It took a couple of days and som...

    Smith Haven Mazda

    Dear customer, Thank you for purchasing your Mazda CX-5 from Smith Haven Mazda located in Saint James, NY. We are happy to hear that Jonathan was...


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    My husband and I went in for some fact finding, as we truly didn't know what make of car we were leaning towards. It took a couple of days and some research on our part before we narrowed down our choice between the Mazda CX-5 and the Honda CRV. There wasn't a whole lot to distinguish one from the other honestly but, we enjoyed our experience at Mazda more. We made it clear that we were considering other cars but never felt pushed into going with the CX-5. Jonathan gave us exceptional hassle-free service .

    Does recommend this dealer
    Smith Haven Mazda

    Dear customer, Thank you for purchasing your Mazda CX-5 from Smith Haven Mazda located in Saint James, NY. We are happy to hear that Jonathan was able to provide all the information you needed to make a decision. If you have any questions regarding the operation or maintenance of you new Mazda CX-5 please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Jonathan, Patricia and Smith Haven Mazda thank you for sharing you experience and your business.


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  • Casual uncomplicated fast experience
    April 10, 2017

    Joe collocola was friendly, personable honest and trustworthy. He made the process simplease and painless. Peggy, who did the financing, was a p...

    Smith Haven Mazda

    Hey Joseph, Thank you for choosing us here Smith Haven Mazda located in Saint James, NY. We are very glad to heard you had a pleasant experience ...


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    Joe collocola was friendly, personable honest and trustworthy. He made the process simplease and painless. Peggy, who did the financing, was a pleasure and did get best to get me what I needed. They port me in my dream car! Thanks so much!

    Does recommend this dealer
    Smith Haven Mazda

    Hey Joseph, Thank you for choosing us here Smith Haven Mazda located in Saint James, NY. We are very glad to heard you had a pleasant experience with us, we work really hard to fulfill customers expectations. a please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Joe C, Peggy and Smith Haven Mazda thank you for sharing you experience and your business.


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  • Brand New 2017 CX-5
    April 8, 2017

    I went in to look at the brand new 2017 CX-5 and Jon knew every inch of that vehicle. I was looking to buy and they got me into the car I wanted ...

    Smith Haven Mazda

    Dear Paul, Thank you for purchasing your 2017 Mazda CX-5 from Smith Haven Mazda located in Saint James, NY. If you have any questions regarding th...


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    I went in to look at the brand new 2017 CX-5 and Jon knew every inch of that vehicle. I was looking to buy and they got me into the car I wanted at the price I wanted that day. Would for sure buy with Jonathan again.

    Does recommend this dealer
    Smith Haven Mazda

    Dear Paul, Thank you for purchasing your 2017 Mazda CX-5 from Smith Haven Mazda located in Saint James, NY. If you have any questions regarding the operation or maintenance of you new 2017 MazdaCX-5 please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Jonathan, Lauren and Smith Haven Mazda thank you for sharing you experience and your business.Welcome to the family !


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  • New Lease
    April 1, 2017

    I just picked up a new lease, 2017 Mitsubishi Outlander Sport, 5 speed -- I love it- had a Kia Soul before that, wanted a car with great gas milea...

    Smith Haven Mazda

    Dear Customer, Thank you for letting us earn your business Smith Haven Mazda located in Saint James, NY. We are glad to hear You joined The Family...


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    I just picked up a new lease, 2017 Mitsubishi Outlander Sport, 5 speed -- I love it- had a Kia Soul before that, wanted a car with great gas mileage, but a bit more size- this fits the bill perfectly, and it's a very comfortable car, fun to drive- my salesman Joe, was super helpful, and the manager Peggy was of enormous help too!! I highly recommend going to Smith Haven Mitsubishi/Mazda for Purchase or Lease. Great product, and great service!!!

    Does recommend this dealer
    Smith Haven Mazda

    Dear Customer, Thank you for letting us earn your business Smith Haven Mazda located in Saint James, NY. We are glad to hear You joined The Family. If you have any questions regarding the operation or maintenance of your vehicle please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Joe C, Peggy and Smith Haven Mazda thank you for sharing you experience and your business.


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