New 636-532-9955
Used 636-532-9955 Email Dealer
Service 636-532-9955

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Sales 10:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM
Mon 10:00 AM - 6:00 PM
Tue 10:00 AM - 6:00 PM
Wed 10:00 AM - 6:00 PM
Thu 10:00 AM - 6:00 PM
Fri 10:00 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.5
Average based on 8 reviews
  • "This is a great reliable car"

    My family and I purchased a vehicle there on black Friday. During the test drive, the rep who was selling us the car made note several times that ...


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    My family and I purchased a vehicle there on black Friday. During the test drive, the rep who was selling us the car made note several times that he had no information about the car, how it worked, etc. but did say there were no issues with it. He did tell us that it had been tested for emissions and they had to change the tune on the vehicle for it to pass. On the way home, the car began to throw codes and the check engine light came on. Once I returned, I did a large amount of research and after bringing it to my local and very trustworthy shop, I found that it had been sold to us with a stretched timing chain and the code had been cleared before we came to look at the vehicle. When the car was hooked up for testing, it would have thrown the code and they would have known about it, but decided instead, to sell the car without disclosing any of the information about the defect to us. So, $2,000 later, it is currently being fixed by my trusted shop and NOT in their hands. Now, let's talk about the negotiation process. The rep stated, as said earlier during the test drive, that he knew nothing about the car, but was firm with the price and repeatedly said, we know this is a great car and the price is reasonable. They also offered a warranty, but once we signed it, they revoked it and said it "didn't apply to the vehicle" after talking to his supervisors. This dealership is extremely shady and will not tell you everything about the vehicle you are looking at. Their intent is to make as much money off of you as possible. Be sure to read every document over, and over again, or just avoid the stab in the back and take your business elsewhere.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Wonderful Buying Experience At Lou Fusz Ford

    I walked into the dealership & was impressed by how nice it was. Then I saw something that I haven't seen before, a very nice saleswoman named Tor...


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    I walked into the dealership & was impressed by how nice it was. Then I saw something that I haven't seen before, a very nice saleswoman named Tori Williams. In all the years that I've been buying a new car I have never dealt with a sales woman so I picked her to help me partly because I wanted to see just how knowledgeable she was about the vehicles. I am a very picky about what I wanted I'll admit that so I was curious about how she would accommodate me. She was wonderful. Very nice & patient and no matter what I asked she had an answer. I looked at the vehicle I was interested in & then told her I would think about it. After spending an hour with me I thought she might be a little upset because she spent all that time with me and I ended up leaving without buying a car right then. She could tell I was a little apprehensive about committing to a car payment for a new car versus buying u used car. She was very understanding tho & I left to think about it. Later in the day she called me and told me she had found all these rebates for the Escape & how much they would give me on my trade in &I was impressed & elated. She had made it possible for me to afford the new car that I wanted. She even had it in the color I wanted. I told her I would be there on Monday to get it. I went to buy it & she had all the paperwork read for me to sign then put on my plates and went over all the features patiently so I was completely comfortable with the new car when I left to drive home. There was no pressure on me by John the financial officer,to buy all the extras like all the other car dealerships I've dealt with. Tori Williams is the best car sales person I've ever had the pleasure of meeting & I sent my sister-in-law to her to buy a car. She was very happy with the help & bought her husband the vehicle he wanted. So bravo Lou Fusz for having a woman sales person. I'm recommending her to everyone. She's patient, she really cares & there is no pressure. What a breath of fresh air.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great vehicle purchase

    i was very satisfied with my sales person, Darryl Herndon. We were able to arrive at the sale price of the vehicle in a professional manner.


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    i was very satisfied with my sales person, Darryl Herndon. We were able to arrive at the sale price of the vehicle in a professional manner.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since September 2016

The Fusz family's commitment to customer satisfaction has been demonstrated by the numerous awards bestowed on every dealership. This commitment carries over to community service as well. The Fusz philosophy is to give back to the community the support we have received. The Lou Fusz Network has established itself as having the highest standards of excellence in automotive sales and service. That excellence coupled with the ongoing philosophy of personal attention, honesty and a true "family spirit" will solidify the Lou Fusz name as a leader in the business community for many years to come.

"Choose Fusz!"